We booked a room at the Nhi Nhi hotel due to the recommendations on TA and were extremely disappointed. Our room has no room. We can barely turn around without bumping into each other. There is no place to put our bags. There is no desk for our computer (no computer in the room but a couple in the lobby). The only place to use the laptop close to a plug-in is sitting on the edge of the bed. The lighting in the room is inadequate for reading. There is no safety deposit box in the room. The double bed is large (perhaps a queen) and comfortable but the quilts don’t have a cover over them and I wonder how frequently they are laundered.
The bathroom is TINY and OLD. When we arrived it was soaking wet EVERYWHERE. Apparently they had sprayed all the walls, door, and fixtures to “clean” them, and then just left everything wet – hence the bath mat was wet too. The first day I asked them to dry the bathroom, which they did, but they used the bath mat and left it soaking wet for us to use. The bath/shower combination leaks so the floor gets wet anyway. On our first day the towels were old, stained, and frayed, but improved after that. The water pressure in the shower is poor. The shower head is at an okay height if you are under five feet tall. The hot water heater is above the shower head, so you can’t even stretch your arm up to wash without hitting it. The lighting in the bathroom is inadequate.
When we arrived we thought we’d grab a quick lunch at the restaurant by the pool, but it took 45 minutes to get a bowl of soup so it wasn’t quick. The shrimp were old and scary. The breakfast bar has several choices of fresh fruit and we appreciated the fresh pineapple juice (most places just have drinks made from crystals). There was no cheese for the bread or for the omelets. A lady will make you eggs to order but be sure to ask for less oil if you don’t want them deep fried. There are no cups, only glasses, for the coffee, which I found awkward and hot. The first morning, we were the only people having breakfast (and possibly the first to arrive) and they washed the floor twice while we were there. Not that pleasant to have a mop running around the floor while you’re eating, plus it made the floor very slippery for us to walk on. It seemed strange.
If you want your room tidied up on the second or third day of your stay you MUST put out the “Please make up room” card or it won’t happen.
The staff is friendly and helpful but rather “clingy” and only a couple of the ladies speak English, although it seems like there are always half a dozen of them around the lobby. We had no internet connection for a day, but they worked hard to re-establish it for us.
They offer tours so we signed up for the My Son bus tour with Camel Travel. That was the only rip-off we have encountered during the three weeks we’ve been in Vietnam. You should avoid them!
In summary: it’s a funky looking hotel with balconies overlooking the pool, with tiny, old, uncomfortable, and disappointing rooms. We paid $38US per night and thought it was far too much for what we got. I do not recommend it.
- Official Description (provided by the hotel):
- Nhi Nhi Hotel is located near to the Old Quarter and near all major tourist attractions in the area of Hoi An Ancient town. Situated in the old street area, Nhi Nhi Hotel offers affordable, the best accommodation in an authentic Vietnamese neighborhood. Only few minutes for shopping not only in Hoi An market but also in clothing shop which attracted most of guest And easy to enjoy local food and Vietnamese food also. Nhi Nhi hotel was designed by ancient architecture. And moreover, the rooms are lovely and convenient. There are 24 well equipped guestrooms. Besides, taking a seat at private balcony, guest see a panoramic view of the swimming pool which is beautiful with French technology and blue in colour, cool water is encompassed by row of room like sky well, sunshine streams through the window creates a feeling more comfortable. Here feel what is called relaxation. Fresh flowers placed in beautiful flower vases aid in creating the good ambiance for a romantic stay. You not only feel an ancient architecture but also friendly of the staff. All staff are helpful and ready to extend their service whenever you need their assistance. ... more less
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