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“2013 venture”

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Palm Garden Beach Resort & Spa
Ranked #69 of 155 Hotels in Hoi An
Certificate of Excellence
Dunedin, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“2013 venture”
Reviewed July 22, 2013

The Hotel was very clean and you can see that alot of care is taken in maintaining the grounds and rooms. They provide a mosquito plug in for your room so that was a nice touch. Each night you get a turn down service with a little chocolate left. On departure there was a lovely little gift left from the hotel. The rooms are extremely clean as was the pool. The towel pool service was awesome, at the time we went the pool was so hot they had to add big squares of ice at 3pm everyday, was really funny. The sea was like sitting in a warm bath absolutely beautiful. The reception staff could have been more pleasant and the morning restaurant staff needed to smile more often. However the breakfast was great, heaps of choice with lots of fresh fruit. Great gym and free wifi in the business centre. Only problem we had was we were on the ground floor and the scrapping of chairs above us was a little annoying at night. The beach bar happy hour was great and prices were not to bad. We took the free bus shuttle to Hoi An a few times and no problems however if you want to take a taxi they are just outside the hotel and reasonability priced (make sure you take the green taxis). We stayed 8 days and enjoyed everything the hotel had to offer. We had a problem with a final night dinner in the hotel that left us very disapointed however the assistant manager tracked us down in the breakfast room the next morning and was very apologetic which was very nice and appreciated.

Room Tip: Room are a good size. We stayed in a ground floor garden room. Only problem was had was the moving o...
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  • Stayed July 2013, traveled with family
    • Value
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    • Service
Helpful?
1 Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Blackburn, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Thee Hotel offered free shuttles into Hoi An Town, So many bargains there.
Breakfast in the hotel was superb so much choice.
The Pool area was well maintained and warm We would certainly stay here again. There are a few eating places across the road from th hotel which are cheap and good

Room Tip: All rooms are good. We had 306 which was near the pool. Excellent position
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  • Stayed July 2013, traveled with family
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Helpful?
1 Thank Annewhittaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 20, 2013

This hotel is a resort style complex with beautiful grounds and an excellent beach. The hotel was spotlessly clean and rooms were large with good bathrooms. Breakfast was excellent with a wide choice of food and good service from staff. One minor point was that there were quite a lot of families staying, so maybe not the most quiet of places.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ullysses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2013

Stayed at the Palm Garden for only 7 nights. The hotel rooms and grounds were spotless huge amount of work to keep place looking immaculate. The rooms were spacious and well appointed - loved they provided mosquito plug although we brought our own.
Staff were courteous, polite and willing to help. Turn down service each night along with chocolate treat nice touch. We ate several times in the hotel - food was good and although slightly dearer than you would pay in Hoi An town -it was still very good value for money and much cheaper than home.
We used gym each morning well equipped and not busy!! Towels available at both pool and beach along with waiter service. Definitely recommend cocktails to end a busy day. Take walk along beach - goes on for several miles.
Bus shuttle to Hoi An free but not very frequent although taxi very cheap and freely available.
In summary this was the highlight of our holiday - beautiful hotel in great location well worth a visit - hope to be back some day...

Room Tip: Stay away from rooms around pool if you go to bed early
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank LMM39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 5 Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 10, 2013 via mobile

We stayed at Palm Garden resort for 4 nights. The grounds are nice, we did not see any unwanted animals. The beach is lovely.

Pros: shuttle to Hoi An, great buffet breakfast, nice staff, good restaurant across the street. Can walk to a few more places easily.

Cons: shuttle bus did not have enough drop off/pick up times. Some other hotels offered free bikes for their guests...ours was rather expensive to rent (it was about $1 for the day when you went to town and we would have even paid $2 or $3 at the hotel but it was more expensive).

Generally a pleasant stay and nothing to complain about.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelfoodie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 6 Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed July 7, 2013

Palm Garden hotel is a massive, sprawling resort in a prime location right on Hoi An beach. It's about a 15 minute car journey to the charming Hoi An town.

The room I stayed in was quite big and well appointed with a nice bathroom and shower. As the hotel is so vast not all rooms have a sea view, mine included. The hotel grounds are well tended to though so it was still pleasant.

The large swimming pool is nice and has a good children's area.

The food in the restaurant was generally very good, and the breakfast excellent. Loads of variety and generally a high standard.

Service was fine: helpful, friendly and efficient.

Overall, whereas Palm Garden obviously won't attract people wanting to stay in a cozy, boutique-type hotel, those who are looking for a grand, swanky resort will be well satisfied.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
1 Thank dantilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2013

Lovely location on a beautiful stretch of beach, pleasant staff and a nice pool. The food is good, especially the breakfast. The gardens around the resort are beautiful but they are also a breeding ground for vermin - of which we saw plenty. They just don't seem to have proper control on the rat and mouse population onsite, and it was not pleasant to see them run across the restaurants whilst we were eating!
Two other issues - the bathroom is completely non-private with shutters opening it completely to the room and, even when closed, anyone in th bathroom is completely visible to others in the room. Secondly, avoid this place if they a large bus tour staying! They totally take over the place, the restaurants can't keep up with demand and any peace and tranquility on the resort evaporates instantly.
Overall, nice resort but you're paying for a beach location - not worth its 5 star rating and not a patch on comparably priced and rated resort hotels elsewhere.

Room Tip: Deluxe are significantly nicer than the superior ones. Garden rooms can overlook the road (ours did...
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  • Stayed June 2013, traveled with family
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Helpful?
4 Thank LondonRach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Garden Beach Resort & Spa

Property: Palm Garden Beach Resort & Spa
Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#13 Top resorts Hotel in Hoi An
#15 Family Hotel in Hoi An
#24 On the Beach Hotel in Hoi An
#29 Luxury Hotel in Hoi An
#42 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Official Description (provided by the hotel):
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 216 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 
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Also Known As:
Palm Garden Beach Hotel Hoi An
Palm Garden Beach Resort And Spa
Palm Garden Hotel
Palm Garden Hoi An

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