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Anantara Hoi An Resort
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Reviews (2,210)
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All reviewsthe riverriverside cafesplit levelold townriver view suitesitting areashort walkbeautiful hotelperfect locationthu bon riverjunior suiteturn down servicethe general managerthe hustle and bustlewithin easy walking distancebreakfast buffet isrooms are spacious
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Reviewed 4 weeks ago via mobile

We stayed in Anantara Hoi An for 5 nights,the resort is very clean and comfortable,this is a place for leisure trip, suitable for a vacation. All staffs are very cordial and warm, restaurant food is very good and delicious, the food has local vietnamese flavor .
Overall very good, very recommended!

Stayed: May 2018, traveled as a couple
Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ph0even, General Manager at Anantara Hoi An Resort, responded to this reviewResponded 4 weeks ago

Dear Cindy L,

We are pleased that you enjoyed your experience with us.

Thank you for your kind recommendation and we hope to see you return.

With our best wishes

Pieter van der Hoeven
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed for 2 nights. The hotel is an easy walk to the town but far removed from the hustle and bustle of Hoi An. It's right on the water, with a nice pool and excellent breakfast buffet (included in our plan, not sure it's standard). The rooms where we stayed were cozy, with an interesting layout: A porch with a couple of couches in front, a living area behind the door, a bed up a few steps and a bright bathroom with a delightful shower.

Hint: After a long day of sight-seeing, have a drink by the water in their terrace.

Room Tip: There are no elevators, at least in the wing we stayed in. If you mind stairs request a ground level room.
  • Stayed: May 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Fernando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ph0even, General Manager at Anantara Hoi An Resort, responded to this reviewResponded 4 weeks ago

Dear Fernando C,

We are pleased that your recent experience with us was a memorable one.

We hope that we have the chance to welcome you back once more for more sight seeing and a drink on the Riverside to recover.

With our best wishes

Pieter van der Hoeven
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The food of restaurant was really nice, the staffs are really friendly, smile with enthusiasm! Love the trip so much, is a great hotel to chill, i have stayed for 5 nights, got a postcard in the room every night, very thoughful! Before check out we also got good bye card, so touching! The room is nice, and the whole stay was really comfortable! Btw, the chicken nudget is tasty with thier cocktail sauce! And thier Italian pizza is super delicious, very Italian, so unexpected! I love Hoi an Anantara! Marvelous!

Stayed: May 2018, traveled as a couple
Thank KS L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ph0even, General Manager at Anantara Hoi An Resort, responded to this reviewResponded 4 weeks ago

Dear KS L,

We are pleased that the small touches and in particular the culinary offering meant that you fell in love with staying with us.

All the team members look forward to when your journey brings you back to the Ancient Town.

With our best wishes

Pieter van der Hoeven
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The accomodation far outweighed my expectations from the lovely grounds, delightful staff, clean comfy beds and amazingly tasty foods. Made our stay outstanding. As far as locations you couldn’t ask for a better one. Walking distance to everything and bikes in offer free of charge for those a little more adventurous. Loved it and hope to be back. Certainly recommend

  • Stayed: May 2018, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ph0even, General Manager at Anantara Hoi An Resort, responded to this reviewResponded 4 weeks ago

Dear Tammy C,

We are pleased that we were able to positively surprise you with your experience.

All the team look forward to your return for the next special occasion.

With our best wishes

Pieter van der Hoeven
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have just spent 13 nights with my wife and two children (2 and 7) at the magnificent Hoi An Ananatara resort.
The whole experience was delightful and there is nothing but praise to bestow on this resort and staff members.
From being picked up at the airport and driven to the resort from Da Nang airport with cold drinks and snacks given to us by the driver to the beautiful and friendly reception ladies who checked us in, from the very first moment we all felt at ease.
we were given an upgrade to river view room which was an unexpected surprise and as the name suggests these rooms have a beautiful uninterrupted view of the river, which is especially peaceful when the kids were asleep and we could sit out the front of the room on the sofa type lounges right by our front door and watch the boats go by or see the reflection of the lights from around the river at night.
The room was spacious and superbly clean, it had very comfortable king bed, with plenty of wardrobe space to put all our clothes away, there was a sofa and table to sit down on in a separate area and the bathroom was big and had a great stone bath in it with shower and also one of those separate shower head that you can pull down and move around, the room was beautifully cleaned everyday and in the evening they would come to turn down your bed but with a hand written message on a leaf and some sort of surprise every night from chocolates to make it yourself mojitos, this was such a nice touch to add to the experience.
The pool area is great its a big enough pool lined with palm trees and sunbeds, although the pool is not really deep probably about 6 foot in the deepest part it is still deep enough to swim and float around in and the water is crystal clear and with views of the river, it makes for a prefect place to cool down or have a beer or cocktail.
There is also a kids pool which is perfect if you have little ones.There is a bar at the pool and the bar staff in this area are great and look after your ever need in way of drinks or food and with happy hour from 3 to 5pm gives you one free drink when buying another which lets be honest is perfect as 3 pm is cocktail time anyway when you are on holidays !!
The breakfast is fantastic with so many choices of food and drinks, teas, coffees, fresh carrot, pineapple, watermelon jucies as well as combination juices, there must 60 + items to choice from food wise from Pho to chefs cooking your order of eggs which ever way like , bacon, sausages, baked beans, tomatoes, mushrooms, croissants, pastries, sushi, fresh cold meats , smoked salmon, cereals ,fresh local fruit , pancakes, crepes plus a selection of Asian style food as well, the staff at the morning were amazing and very helpful and nothing was to much trouble for them. The view of the river while eating breakfast is superb as you are up high looking down onto the river and it is a really cool way to start your day.
we ate at the restaurant downstairs riverside and at night time it is a really romantic spot with the outside area lit by lanterns overlooking the river, they have a nice selection of wine and all the food is great, they do extremely good pizzas thin based and have a good selection on the kids menu as well, the Vietnamese food is delicious and the same food can be ordered for room service as well.
one concept that the Ananatra offer and I would encourage people to do it is dinning by design, if you are a couple or a small group (we did it with 4 adults) they set you up with your own private table overlooking the river close to the pool area on the grass area in a lilltle open sided gazebo /Bali hut at night time with your own private waiting staff with no one else around it is a super special thing to do and I am sure it makes a very favourable impression on the special lady or man in your life to be treated like a rock star while eating super quality food but the best thing about dinning by design is you get to sit down with your own private chef the day before and run through what you like and the chef will come up with a selection of food for you and make your very own menu, the same chef then cooks for you that night in a open kitchen only about 10 metres away from where you sit, you can walk up with a glass of wine in hand and watch your very own chef cook food which you chose to be cooked for just you and your friends, for my wife and I it was a first time experience and some thing super special that we will always remember, we were privileged enough to have the executive Chef Geert Jan from Holland cook for us and he amazing, his ability to create new food experience was unbelievable and all credit must go to him on all his kitchens staff performances from breakfast or having a pizza around the pool to eating in the restaurant to dinner by design this chef knows how to get his staff cooking well.
the setting and location of this hotel is great s you are only about 600 meters from the ancient town which is an amazing place at night with multi coloured lanterns lighting up every street, there are a ridiculous number of restaurants in the ancient town and there are numerous restaurants within a stones throw of the hotel if you want to eat out as well as local laundry and tailors and shoe making shops.
The hotel gives you free use of bicycles which is a great way to get around and see the ancient town of Hoi an and with no motorised vehicles allowed in the centre streets it is a safe way to look around the middle part of the town.
the ladies at the front desk booked us restaurants that we looked up and found and they can also order you the tuk tuk like bikes where you sit back and someone else rides you around, they can arrange drivers to take you around on tours or the resort has its own private Mercedes that can be hired with a driver
I was fortunate enough to get to meet and chat to the GM of the hotel Pieter and what a charming well educated man he is and you can see why this place is as good as it is with him in charge but not just the GM but all the staff even to the two older ladies who looked after the gardens they would let my son water the garden with them and they always smiled and said hello.
this hotel/ resort is amazing and I would not stay anywhere else and the staff are a credit to the management team 10/10

Room Tip: river side rooms have great view
  • Stayed: May 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ph0even, General Manager at Anantara Hoi An Resort, responded to this reviewResponded 4 weeks ago

Dear Chris F,

We were honoured that you chose to spend a couple of weeks with us, particularly celebrating the occasion of your wife's birthday.

The feedback provided is truly humbling. What I can say is that all the team thoroughly enjoyed the opportunity to be of service and we were all saying that we missed you and the kids around the resort.

Rest assured that your feedback is being directly relayed to the team, all of whom hope that we will be seeing you all again very soon.

We look forward to your return

With our best personal regards

Pieter van der Hoeven
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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