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“Comfortable hotel in beautiful gardens”

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Hoi An Ancient House Resort & Spa
Ranked #85 of 162 Hotels in Hoi An
Certificate of Excellence
Reviewed April 24, 2013

We stayed here for 4 nights. It is a comfortable, welcoming hotel situated in beautiful gardens in a quiet location halfway between the old town and beach (about 2km from each). The pool is quite large in a garden setting.
The room on the first floor was spacious and well equipped with a comfortable bed and large bathroom. A room on a higher floor could be awkward for anyone with mobility problems. It had a traditional feel about it which matched the character of this old property. The only minor issue was the illogical light switches which, initially, confused us.
Breakfast was varied and tasty, served in a large restaurant overlooking the gardens and pool. Although it was easy to walk into the old town, it was unpleasant in the heat so the free hotel shuttle bus was invaluable.
The staff were all friendly and helpful. This hotel was a really peaceful and relaxing place to stay after several weeks touring Vietnam. We would certainly return.

  • Stayed: March 2013, traveled as a couple
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Thank aldman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 - 266 of 757 reviews

Reviewed April 20, 2013

This was booked by our travel agent. We were shown to allocated room which was at the lower ground level , next to the road with no balcony. We asked for a change and were instantly given one. The hotel and staff were very friendly but the hotel itself felt "tired" but I guess suited the Hoi An appeal. It was not an unpleasant hotel at all just a bit tired! The swimming pool was also tired looking ... It felt like the whole place needed a bit of TLC. It was also a fair walk into Hoi An and we probably would have chosen a different hotel had we know. I had a pedicure which I probably wouldn't do again. The poor girl spoke no English and looked like my feet were the 1000000 th pair of feet shed seen that day.

Room Tip: We were in room 309 - elevated... Only way to go!
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  • Stayed: April 2013, traveled as a couple
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Thank Lucy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

We stayed for 3 nights and really enjoyed the resort. Large, clean room with old style furniture, bathroom as big as rooms in most hotels, Wow!
Nice relaxing pool area, everything you need is in the resort. Close to Old Town.
On our departure, they presented me with a lovely bunch of roses. Ok it was my Birthday, but what a nice touch.
The waitstaff and Chefs very friendly and helpful.
Beautiful Building, if you have a chance, check out the original building at the back of the resort

  • Stayed: April 2013, traveled as a couple
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Thank Jean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

Suggest 3rd floor rooms. Though there are no elevators . Rooms are spacious with good size bathrooms. Staff is helpful and breakfast buffet is set around beautiful flowers and view of the town's pagoda can be seen from breakfast area near balcony. Pool area is comfortable and the ancient house that still makes rice paper is very interesting and on the grounds of the hotel. when you step out the back area of the hotel you can see water buffalos grazing. Street vendors selling food and folks going to work on their motor bikes. Hotel provides a shuttle bus to the beach and town. Would be nice if the bus ran more runs but it is free so cannot complain.

Room Tip: 3rd floor was my favorite
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  • Stayed: March 2013, traveled solo
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Thank AmandaRhodeIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013 via mobile

Checked in for a 2 night stay, first impressions were ok. Grounds well kept, staff polite and friendly. Then things went down hill.

Paid for Garden View room, had a view of a wall. Arrived on a hot day, bar fridge not plugged in so no cool drinks. Safe didn't work (although this was fixed quickly), shower was awful - sprayed everywhere except down - mostly at face height from one end of the bath to the other. We were prepared to overlook these things but by the 2nd night it got worse.

We had noticed the hotel is swarming with geckos - they're everywhere. Not so much of an issue outside but our room had them up on the ceiling and the walls then we noticed that they were dropping their crap over EVERYTHING. Soon we realised the mosquito net in our room was not for stopping mozzies but for catching gecko [---].

It gets worse - 2nd night we were visited by a bat that was living in the roof. Found out later from the manager that geckos and bats in the roofs of rooms is a common problem.

It gets worse - this bat dropped a tiny baby bat onto our bed side dresser while it was flapping around the room. Had enough by then and organised a meeting with the manager.

Manager was apologetic and offered a refund of one night plus would comp our laundry bill and minibar plus all other expenses as well as lunch in the restaurant the next day before checkout. Fine we excepted BUT.....

On checkout we were presented with a bill for laundry and drinks and told by the staff our lunch offer was no longer happening as the manager had offered too much.

Needless to say I was furious as the manager had made this offer to both myself and my partner. So after some heated words and a few phone calls they eventually told us we would have no more to pay.

Goodbye Hoi An - what a shame.

  • Stayed: April 2013
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5  Thank 1stTimr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

A little out of the city centre this is a lovely hotel. Great spacious rooms, beautiful gardens and pool. Staff were very friendly and helpful. Only downside was the bar or night club that was near by the music was a little noisy.

  • Stayed: February 2013, traveled with family
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1  Thank TashaAnita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

As you go from the reception area to the garden where the rooms are, you leave the busy Hoi An street craziness to arrive in a quite garden, full of flowers and trees... there's even a decent sized pool! The rooms are spacious, nice attention with the welcome letter and cake... Breakfast buffet is great.

Room Tip: Get a room with garden view.
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  • Stayed: March 2013, traveled as a couple
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Thank Ludo-Owen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoi An Ancient House Resort & Spa

Address: 377 Cua Dai Road, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Top resorts Hotel in Hoi An
#20 Romantic Hotel in Hoi An
#27 Family Hotel in Hoi An
#31 On the Beach Hotel in Hoi An
#35 Luxury Hotel in Hoi An
#55 Spa Hotel in Hoi An
Price Range: $48 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Ancient House Resort & Spa 4*
Number of rooms: 52
Official Description (provided by the hotel):
Given the bustle and stress of our modern lifestyles, a break in the countryside can often help us to feel relaxed and restored. We often yearn for things ancient, simple and rustic because these are deeply rooted in our very soul. This is what we aim to offer you at Ancient House Resort - a period of calm, peace and tranquility, in a simple, rustic, but very unique and original setting. Viet Nam is becoming increasingly popular with tourists, and Hoi An Ancient Town is one of the top 'must see' destinations in the country. We developed our resort here in Hoi An to serve a need, and now we are here to serve you. We hope that the contents of this booklet will be useful to you and enhance your stay. Our resort has a total area of more than 6,600 square metres, which includes a luxuriant tropical garden of more than 5,000 square metres. We have 52 rooms, each between 32 - 38 square metres in size, and all the luxury facilities that you would expect to find in a hotel of international standard. Thank you for choosing Ancient House Resort as your haven of peace during your visit to bustling Hoi An. We hope you enjoy your time in both, and that you will leave with very happy and unforgettable memories ... more   less 
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Also Known As:
Ancient House Hotel Hoi An
Ancient Hotel Hoi An
Ancient Resort Hoi An

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