... they'd probably be something like Ancient House. It talks the talk but doesn't walk the walk; looks are great however the delivery doesn't match. Don't get me wrong, this is still a pretty good hotel, but it could be so much better. If we hadn't had such a wonderful experience at our hotel in Cambodia (Pavillon D'Orient), where we'd left before arriving in Hoi An, then I'd probably have given this place 4 out of 5. As it was, the bar had been set high, and unfortunately Ancient House didn't measure up despite it's initial promise.
Our first impressions on arrival were very good. The reception staff were friendly, we were given a nice arrival drink, and after the usual formalities escorted to our room. We passed through the beautiful gardens and negotiated several little passages and stairs before arriving. The room was nice, and all seemed well, so we got ourselves together and as it was already late headed to the restaurant for some 'pho bo' soup.
It was nearing 10pm, yet the restaurant was empty. We weren't too late, although I don't think the staff were hugely pleased to see us - perhaps an early finish was on the cards - and the emptiness was likely explained by the presence of a club adjacent to the hotel. Luckily they don't appear licensed to play their loud music after 11pm, but however beautiful the gardens were when viewed from the table on the balcony, pumping house music takes the shine off it.
There's not much the hotel can do about the nightclub, however they can do something about the breakfast, which was disappointing. Once seated we were more or less left to do as we pleased while the waitress and waiter chatted on the stairwell or played with their phones. Once they noticed me approaching the coffee they hastened over to help, but by then I'd filled my cup. Food-wise the breakfast was good if you wanted eggs, soup, or fruit. The bacon and sausages weren't the best and the pastries were terrible. For a hotel that seems to have a lot of French guests this came as a big surprise, but each morning they were stale. Big minus with my french wife!
Back in the room there were further signs that while Ancient House looked great it was lacking substance. The bed was pretty rickety and shower just a wall-mounted bracket with the shower-head attached to the taps of low-budget beige bathtub.
With regard to amenities, the hotel provides two computers with free internet access. Nice, although the area is not well ventilated so after 5 minutes you're sweating buckets. There's a pool table next to the computers, which would have been a big plus with me, however the balls were chipped, half the cue-tips were broken, and there was no chalk: overall a minus. The pool was very pleasant though, and sun-loungers comfortable: so comfy, in fact, that the chap manning the pool bar fell asleep on one as darkness fell and I exited the pool on the last evening of our stay! Each night we had to be careful heading to our room - the lights weren't working on the path beneath the trees making for a rather dangerous walk on the far-from-level path.
Ancient House has a great facility - the lay-out is very agreeable, gardens beautiful - but all the little flaws add up. The problem is consistency: the price you pay for the room/food/drinks, the beauty of the gardens, don't match the service and quality of food/room fittings you receive. It's a real shame; it could be brilliant, but needs to focus on quality of service rather than quality of gardening.
We'd go back to Hoi An, but would take a chance with a different hotel.
- Official Description (provided by the hotel):
- Given the bustle and stress of our modern lifestyles, a break in the countryside can often help us to feel relaxed and restored. We often yearn for things ancient, simple and rustic because these are deeply rooted in our very soul. This is what we aim to offer you at Ancient House Resort - a period of calm, peace and tranquility, in a simple, rustic, but very unique and original setting. Viet Nam is becoming increasingly popular with tourists, and Hoi An Ancient Town is one of the top 'must see' destinations in the country. We developed our resort here in Hoi An to serve a need, and now we are here to serve you. We hope that the contents of this booklet will be useful to you and enhance your stay. Our resort has a total area of more than 6,600 square metres, which includes a luxuriant tropical garden of more than 5,000 square metres. We have 52 rooms, each between 32 - 38 square metres in size, and all the luxury facilities that you would expect to find in a hotel of international standard. Thank you for choosing Ancient House Resort as your haven of peace during your visit to bustling Hoi An. We hope you enjoy your time in both, and that you will leave with very happy and unforgettable memories ... more less
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- Also Known As:
- Ancient House Hotel Hoi An
- Ancient Hotel Hoi An
- Ancient Resort Hoi An