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“Top Service :)” 5 of 5 bubbles
Review of Phu Thinh Boutique Resort & Spa

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Phu Thinh Boutique Resort & Spa
Ranked #34 of 140 Hotels in Hoi An
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Top Service :)”
5 of 5 bubbles Reviewed March 24, 2014 via mobile

Wonderful people and a great hotel. The service was absolutely on the top and the food was superb,. Very clean and Nice all over the place, all for one low price. Recommended:)
Katarina (Sweden) Per Tore (Norway)

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Per E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 28, 2014
Dear Per E, thank you very much for your stay and your fabulous comment. It was amazing to read you excellent feedback . Moreover, we were truly excited and feel encouraging by your comment '"top service, wonderful people and great hotel". It was our pleasure to make your holiday in Hoi An thoroughly enjoyable. We are looking forward to making your next stay even more pleasant. All the best from our entire team. Huyen/Ms
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991 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Melton Mowbray, Leicestershire, England
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed March 23, 2014

We stayed at this hotel for 2 nights as part of an Intrepid tour.
Our room was spacious and clean, but was directly above reception overlooking the road, which meant we had very little sleep the first night, due to the traffic on the road and the sound of scraping chairs on the floor from below, especially the cleaners at some ungodly hour.
I of course complained after the first night and we were moved to a much quieter room on a side wing on the ground floor.
The hotel was situated within walking distance of the Old Quarter which is well worth a visit and a short taxi ride to Cua Dai Beach.

Room Tip: If you want to sleep at night, don't get a room that overlooks the road.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fife-on-a-bike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 25, 2014
Dear Fife64, many thanks for you recent stay and your constructive feedback. It was our pleasure to read your comment as your good hotel with clean room. However, we are sorry to hear that you had very little sleep in the first night because you room was overlooking the front yard on the road side. We would like to extend our sincere apologies for the experiences you encountered. It is now in the high season of tourism in Hoi An, our resort was mostly over booked in this month. Thus, there were some difficulties to assign the ideal room because of the high occupancy. But we tried our best to change the room whenever we have a better vacant room. In deed, your comment is valuable for us to improve our accommodation quality further. We assure to arrange one of the nicest room for your future stay, and we do hope to be at your service next time.
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Ottawa, Canada
Level Contributor
526 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed March 19, 2014

Very nice hotel, well kept oasis-like grounds overlooking rice fields. Motivated staff, kind and caring. Free bikes. Good breakfast, variety, eggs to order, coffee served at your table most of the time. Nice pool area, lilly pond, adjoining restaurant and massage parlor. Large room with balcony, large fridge, bathtub, lots of pillows. Close to many good inexpensive restaurants serving backpackers. Walk to the old town and cycle to beach (about 20 minutes either way). Once in sync with the rooster's early morning habits, we were able to sleep through, most of the time. Some rooms are further away but the hotel was fill during our stay. Only hiccup was the very old battered back-breaking bus the tour company sent to bring us to My Son. We did report it back to guest relations, where we bought the tickets. They promised they would make sure it does not happen again. This hotel deserves better.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 23, 2014
Dear valued guest, thank you very much for your stay and descriptive feedback on us. We are glad to read your positive listing of our facilities and services in details. We appreciated your excellent comment from the garden into the room and on our staff. However, we apologize for the inconvenience of the rooster crowing which might not interfere your sleep. Fortunately, you could sleep through. Thank you for informing us about the bus, we are no longer cooperate with them however there is limited open tour bus to My Son, and they are not really high quality. We always suggest our guest to take the private tour which is definitely the best way to make your tour more comfortable.
Once more, thank you for your feedback. Definitely, we found that all your suggestion and comment offer us some opportunities to improve our facilities and services. Rest assured that our management and staff always keep trying our utmost to improve day by day to deliver the highest level of service. If there is any further suggestion, please do not hesitate to contact us. We are looking forward to welcoming you back next time. Kind regards, Huyen/Ms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Ile-de-France, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 15, 2014

We stayed 3 nights there and we found a very nice place with excellent services for its price.
The people are very friendly and all kind of small details are done to make you feel like a prince(ess). Rooms are comfortable, free bikes at our disposal, nice swimming pool... Special thanks to the Spa team who was so kind to us !
If we go back to HoiAn one day, with no hesitation we'll book a room at that place !

Room Tip: View on the garden should be better, we had a view on the neighbourhood : no noise or anything but n...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nicolas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 19, 2014
Dear Nicolas L, thank you for your choosing Phu thinh Boutique Resort as the address of choice during your ideal vacation in Hoi An. It is truly amazing to read your brilliant feedback on our facilities and excellent services. We appreciated your praise on our entire team, particularly our Spa staff. It was our pleasure to achieve your satisfaction, moreover it was a treat to hear we make you feel like prince(ess). In deed, we always try our best to meet the highest expectation of our guest. Regretfully, we could not upgrade your room to the garden view due to the high occupancy. We hope this kind of room will be available in your future booking; we will absolutely keep the nicer room for you. We wish to welcome you back to our property in the near future.
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Sydney
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 15, 2014 via mobile

stayed 2 nights in Phu Thinh 2 in March 2014 as part of Exodus cycling group. Staff were very welcoming and the chef in particular was outstanding, creating special gluten free menu and personally coming to table to ensure each dish was ok. Nice location, easy walk into town. Clean and comfortable.

Stayed March 2014, traveled with friends
Helpful?
Thank SydneyKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 18, 2014
Dear valued guest, many thanks for your recent stay and your feedback on us. Our entire team, personally our chef greatly appreciated your kind comment on us. We are thrilled to read your compliments " Clean, comfortable, exceptional staff” as well as the nice location of our resort. We do hope to welcome you back again whenever you return to Viet Nam and we assure to make you feel more pleasant. Kind regards, Huyen/ Ms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 14, 2014

This hotel is the most amazing experience i had during my trip to Vietnam. Upon arrival, you are given a free foot message. I also took the opportunity to get a body massage which was out of this world. The rooms are spacious with a personal touch. You receive a different story of Vietnamese fable for each different night you stayed there. I stayed four nights and I could have stayed all week. Breafast is served next to man-made lake to highen the wonderful ambience of the whole A medium size pool was nearly empty during my stay at this hotel. But the best part is yet to come: the two managers took time from their busy schedule to get to know you. They sit down with you and ask you about your travels. They treat you just not another guest but a valuable one at that. They speak excellent English。Five star service at affordable price. I will come again when I visit Hoi An, that's for sure.

Room Tip: Get a room on the second floor facing the pool, it is cosy and quiet.
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  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gottfried S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 16, 2014
Dear Valued Guest,
Thank you very much for your recent stay and your great feedback on us as well as we appreciated your participate in our cooking class with our chef and you had enjoyed our food. We are glad to read your compliments on our nice staff who strive to deliver the most effective service every day to make our guest satisfy. We hope to make your future stay even more delightful when you back to Hoi An. Kind regards from our entire team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maldon, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

This hotel is brilliant (as is Hoi An). It is a little oasis with a lovely pool and restaurant area. My room had a balcony and aircon. Food was good and staff helpful and polite. I would definitely stay here again if I am lucky enough to return to Hoi An.

  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, March 14, 2014
Dear Cheryl W, thank you very much for your excellent feedback and your perfect stay with us. It was our pleasure to obtain your satisfaction and make your stay such a memorable one. We wish you can visit us in the future. All the best to you. Kind regards, Huyen/ Ms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phu Thinh Boutique Resort & Spa

Property: Phu Thinh Boutique Resort & Spa
Address: 488 Cua Dai Street, Hoi An 560000, Vietnam (Formerly Phu Thinh 2 Hotel)
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Hoi An
#7 Romantic Hotel in Hoi An
#13 Luxury Hotel in Hoi An
#21 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phu Thinh Boutique Resort & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Phu Thinh 2

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