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“Made the holiday, A hotel not to miss” 5 of 5 bubbles
Review of Phu Thinh Boutique Resort & Spa

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Phu Thinh Boutique Resort & Spa
Ranked #34 of 140 Hotels in Hoi An
Certificate of Excellence
Hoi An, Vietnam
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Made the holiday, A hotel not to miss”
5 of 5 bubbles Reviewed November 22, 2013

Arrived in Hoi An amidst the flooding, arrived at different hotel where we had nothing but problems and were ready to leave Hoi An the same day, we went out for a walk and found Phu Thinh Boutique by accident (if all accidents were like this life would be great) we were shown round hotel all different room and chose what room suited us, we moved the following day to the hotel and never looked back.

Staff are fantastic, food excellent, great value for money all round, sorry we have to leave today but will return in the very near future ... Can't wait to come back.

Keep up the good work folks,

Cliff

Room Tip: Ask to see room 006, this room is stunning
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cliff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 25, 2013
Dear Cliff B,
Thank you very much for your excellent review on us just one day after your departure. We were lucky that you could find us whist you were taking a walk around. And finally, we become" A hotel not to miss". It is truly our pleasure to learn that you had such a lovely and unforgettable stay with us. We are looking forward to welcoming you back shortly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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991 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
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English first
Dublin, Ireland
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 19, 2013 via mobile

I've just spent two weeks in Vietnam. From the Halong bay to the Mekong valley, we did as much as we could in the very short time we had.

We didn't stay more than one night in each city or town we traveled to. So we have stayed in over 10 different hotels. I am pleased to say that the Phu Thinh was the best, by far!

It's not a luxurious hotel, but you will feel incredibly well looked after by the staff, from the moment you arrive, to the moment you leave.

The room we had was perfect. Once again, not the biggest, but just exactly what we needed. Comfy bed, lovely bathroom, balcony with a terrific view over the rice fields... and the swimming pool, surrounded by trees.

We had breakfast outside (so much better than being stuck in a room, knowing how warm it can be even in the morning in Vietnam!)

Stayed November 2013, traveled with friends
Helpful?
Thank JulienClarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 25, 2013
Dear JulienClarke,
This is really an amazing feedback for us and we are so happy to be "your best hotel" during your ideal holidays in Viet Nam, especially Hoi An where we could create lots of memorable experiences to your pleasant stay. We greatly appreciated your emphasis about our staff, our attentive services and the hotel's general facilities. Thank your very much for your fabulous review and we hope to welcome you back next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 15, 2013

We were very happy to arrive at this resort after a long drive. The rooms were clean and beautiful and pool was superb. We had a massage and this was very relaxing and lovely. We had the pleasure to meet and chat with a lovely girl, who worked in the spa and her name was Rose. She was a delight to talk to. After a hard day of haggling it was nice to be able to come back to our accommodation and relax.

Room Tip: As far as we could tell everyone on our tour was very happy with all of their rooms.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 20, 2013
Dear Sue W,

Thank you very much for taking time to post such a great review on us. We enjoyed to hear that our services and facilities could meet your expectation which made your stay a pleasant one. We also appreciated your nice comment about staff , it is encouraging us very much and we are non-stop to improve this service level to all our guests.
Many thanks again and look forward to welcoming you back next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

We stayed here during a 6 week trip through South East Asia and this was hands down our favorite hotel in Vietnam.

We were treated very well by all staff and were even invited to the managing directors daughters wedding. We were always greeted by name and were given great advice on local activities and shopping. The overall quality of the amenities was very high.The pool was a good size and very clean.

The room was average size and had air con, satellite tv, safe and free wifi. The buffet breakfast was good but nothing special.

I can not recommend this hotel enough, nothing was too much trouble and we were treated like old friends rather than hotel guests. You must stay here!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank S_and_V_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 17, 2013
Dear valued guests,
Many thanks for your brilliant feedback and your highly recommendation, it is our honor and our great pleasure to be "YOUR FAVORITE HOTEL" in Viet Nam. We are grateful very much as your comment with strong motivation to our team, we always effort to satisfy every single guest and we would like to make you feel as being home and being your friends.
Thanks again for overall review and we wish to welcome you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 30, 2013

I had booked us into the Long Life Riverside Hotel for 4 nights, we stayed for 1 but that is for a separate review, and on our first morning I left the hotel for a run around Hoi An but mainly to search for a new hotel. We had previously stayed at the Hoi An Trails so headed that way as it was good 2 years ago. On route I found the Phu Thinh Boutique Resort & Spa, I didn't remember it from our previous visit but they have had the front garden re done and it looked lovely. I went in and spoke with the front office manager who was happy to show me a choice of 2 rooms they had available, superior double for our kids at $50 per night B&B and the Grand Suite for my husband & I at $85 per night B&B. The rooms were lovely, comfy beds, nice bathrooms with good water pressure, soft pillows and shutters outside the windows. I booked both the rooms and ran back to check out! The Riverside was $94.50 per night and was nowhere near as good, seriously!
The breakfast was yummy as was the dinner we had there on the night of Typhoon Nari, that was a shocker! The staff at the hotel were fantastic. One of our shutters blew open at 0300 when the typhoon was at its worst, I called reception and 5 guys came to sort it out. They were brilliant. Once safely secured in the room with shutters locked we tried to get some sleep whilst listening to the howling winds and rain. Hoi An the next day was a sad sight with trees blown down and general post typhoon mess, the staff at the hotel got the grounds cleared up in 36 hours, impressive.
So I really do recommend this hotel, great rooms, lovely staff, good food and great location, you can walk to town in 10-15 minutes depending on your leg length!
We will definitely return.

Room Tip: Go for the grand suite as it is great value and lovely spacious room. It is on the ground floor over...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FABdubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 7, 2013
Dear Valued Guest, thank you for your fantastic and descriptive review on us. We are glad to hear you had a wonderful stay and memorable experiences with us. Your review is much encouraging to our team in order to keep up the high service standard and our inspiration . Indeed we highly appreciated your kind sympathy during the bad situation of the weather and your wonderful comment '' WHAT A GEM".
Thanks again for your overall compliments and your recommendation. We look forward to welcoming your family next time.
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Alsager, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 30, 2013

This hotel was a beautiful oasis of calm during my stay in Vietnam. The staff were excellent and couldn't have been more helpful. Everything worked and I can't think of anything bad to say about it. Well maybe I ate too much every breakfast and drank too much tea! :D

The staff make this hotel and I was invited to more than one of the staff's homes. This really makes you feel welcome and part of the 'family'. What more could you ask. A real home from home.

I loved it here and wished I never had to leave.

Damn you reality. :)

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 5, 2013
Dear Valued Guest,

We would like to express our sincere thankfulness and appreciation to your wonderful feedback and your voting " A BEAUTIFUL OASIS OF CALM' to us. We enjoyed to learn that we had made your stay a relaxing and memorable one. Our staff had done such a nice job that made you feel as being home. Honestly, we always effort to satisfy every single guests staying with us. Your comment is definitely a valued motivation for all of us .

Once again, thank you very much and we are looking forward to welcoming you again in the near future.

Warmest regards,
Huyen / Ms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 29, 2013 via mobile

A lovely small hotel with great facilities and service. Brilliant value for money. Convenient for the town. Nice pool and spa. The staff were friendly and helpful. The rooms were a good size and with everything you need.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank su0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhuThinh2, Guest Relations Manager at Phu Thinh Boutique Resort & Spa, responded to this review, November 3, 2013
Dear Valued Guest,
Thank you very much for your excellent feed back. We great appreciated your complements and it is really a strong motivation for our team. We are delighted to learn that you had a pleasant stay with us, and looking forward to welcoming again next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Phu Thinh Boutique Resort & Spa

Property: Phu Thinh Boutique Resort & Spa
Address: 488 Cua Dai Street, Hoi An 560000, Vietnam (Formerly Phu Thinh 2 Hotel)
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Hoi An
#7 Romantic Hotel in Hoi An
#13 Luxury Hotel in Hoi An
#21 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phu Thinh Boutique Resort & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Phu Thinh 2

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