The location is very good. If you stay for a couple of days this is a fairly good hotel, but when staying longer, as I did, you really get to see all the things that needs to get fixed in this place.
The staff is very nice, but sometimes they do not undertand what the problem is when you ask them to fix somthing. They say that they will fix it, but they do not always do so. Our sink started leeking at one point and they just put some tape on it. In my room the waterheater fell down from the wall and almost flooded my room. That they fixed because they had to. But my friend had several problems with her aircon, they "solved" the problem by turning it off and then on aigain. This did not fix the aircon, but after trying many times she just gave up. The drain in her shower was clogged, they never fixed it. The roomes are not very cleen... Next to my bed the wall looked like if was moulded..
They restaurant is not always open even if it is supposed be so. The staff usually just sit in the restaurant watching tv...
All in all, it is nice for a couple of days, and when in Hoi An you do not want to sit in your hotel room all day anyway!
And the pool is nice!
- Official Description (provided by the hotel):
- Featuring a free-form outdoor pool and free private parking, Hai Yen Hotel offers budget accommodations with free Wi-Fi and flat-screen TVs. It is centrally located in Hoi An Ancient Town. Hotel Hai Yen is 2.4 km from well-known Cua Dai Beach. Large air conditioned rooms at Hai Yen are equipped with a private balcony and seating areas. They are equipped with a safe, electric teakettle and satellite TV. Private bathrooms have a bathtub, toiletries and a hairdryer. The staff is available at the front desk 24 hours a day and can help with travel arrangements. Guests can purchase gifts at the souvenir shop. Hai Yen Hotel provides shuttle service and currency exchange. Local dishes, snacks and beverages are offered at Hai Yen’s restaurant. Son Phong is a great choice for travelers interested in shopping, food and beaches. We speak your language! ... more less
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- Also Known As:
- Hai Yen Hotel