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“Well located for tourists”

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Hoi An Historic Hotel
Ranked #73 of 152 Hotels in Hoi An
Certificate of Excellence
Auckland, New Zealand
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Well located for tourists”
Reviewed April 6, 2013

This is a great location for visitors. Within walking distance to the Ancient Town and great facilities - including swimming pool, restaurants and well appointed rooms. No lift to upper floors so maybe a lower floor might be a good idea if you are older or have a group of people to get in and out of the buildings. Free shuttle bus to sister beach resort is a worthwhile bonus. Very large single beds in a twin room.

Room Tip: Beware there is no lift between the three floors of accommodation. Also note that there is an entert...
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobyNZ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 11, 2013
Dear Ms. RobyNZ56 ,

On behalf of Management and team of Hoi An Historic Hotel , we would like to send you warmest greetings and express our deeply thanks for your choosing Hoi An Hotel on your vacation when you came to visit Hoi An city .

Your good comment on TripAdvisor is very good value for our team to continue developing working skill to have best service meeting guests' expectation .

We are looking forward to welcoming you back to Hoi An Hotel next time .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (346)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Balfour, South Africa
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 4, 2013

This hotel is superior in every way. It is superbly situated right in the heart of the old town so you are close to where everything happens. The rooms are lovely and cool and the swimming pool area is beautiful and so easily accessible. It is a 5 minute walk to anything of interest in the town and the coffee shop makes the best cafe sua da for only 20000dong, a real bargain. We loved our 4 day stay in this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosetta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 10, 2013
Dear Ms.Rosetta S ,

Warmest greetings from Hoi An Historic Hotel .

Our team board would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation .

It is our privilege to know that you have enjoyed your stay with us and your good comment on TripAdvisor is good motivation for our team to promote abilities and skills in order to bring best service to meet guests' expectation .

We do hope that we are very happy and honoured to have other chance to welcome you back and serve you again in our Hotel .

All the best to you and your family .


Best regards,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wangaratta, Australia
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 4, 2013 via mobile

Being newcomer to Tripadviser have read reviews regarding Reception at Hoan Hotel. I am a regular visitor to Vietnam and to the HoiAn Hotel, if you treat the reception staff as you would like to be treated you will find them fantastic!!! Nothing is too much trouble, as with all staff, you ask you shall receive (if it is possible) if not they will try anyway. Home away from home
But they do it for you, cannot recommend highly enough, great place,
Ken M 3677

Stayed March 2013, traveled with friends
Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 10, 2013
Dear Ken M ,

Thank you very much for your high appreciation to our hotel and your return to Hoi An Hotel many times is provided to our previlege that you have had good memories about us and we are as your second family .We are really happy for having you in Hoi An Hotel and bring to us many happiness , funs and be proud of works .

Our team continue improving service be better to have almost expectation from guests and good impression when everytime you come back to stay with us .

We are looking forward to welcoming you back to Hoi An Hotel in August ,2013 .


Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2013 via mobile

I enjoy this lovely old hotel. Nice garden, great location, relaxing atmosphere. However, the beds are like concrete and the area round the pool and granite stairs are still very slippery when wet. Six years ago my husband slipped and broke a rib. Nothing's changed.

Stayed April 2013, traveled as a couple
Helpful?
Thank Ruth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 9, 2013
Dear Mr .Ruth A ,

On behalf of the Hotel Management and team would like to send warmest greetings to you and want to express our sincere thanks to have you stay with us .

We are very happy when you return to stay in the hotel after 6 years and have good comment for us
Your comment is good value for us to know and improve our product be better in paying attention to avoid slippery areas we have plan to renovate the pool and granite stairs .

Once more again , kindly thank you very much for your precious feedback and look forward to welcoming you back to Hoi An Hotel next time .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 3, 2013

Excellent hotel within walking distance of all the interesting shops and restaurants of the old quarter. The ground floor room was large and opened onto an enclosed courtyard which contained sun lounges. The bed was comfortable and everything within the room was immaculate.The day spa was good, they provide an excellent pedicure. The staff were efficient and courteous and breakfast under the trees was a delight. i have nothing negative to say about this hotel and would return.

Room Tip: Ask for a room on the ground floor in the history wing
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJ1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 8, 2013
Dear Ms . JJ1212 ,

Warmest greetings from Hoi An Historic Hotel .

The hotel team would like to express our sincere thanks for your choosing Hoi An Hotel on your vacation when you had holiday in Hoi An city .

It is our pleasure to know that you have enjoyed your stay with us when our team have tried our best to bring best service to guests and do wish to meet satisfaction from guests.Your good comment will be continuosly motivation for us to develop our abilities and skills to have perfect service .

We are looking forward to welcoming you back to Hoi An Hotel next time .


Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2013 via mobile

Everything was excellent at this hotel. As soon as we walked in, the staff was attentive and extremely helpful. Our room was unfortunately located next to the school, so we could hear the children when they were outside playing. Didn't bother me and my husband though.

Breakfast was pretty good in my opinion, as a Vietnamese Canadian, I was happy withthe Vietnamese offerings. My husband is Western and he was happy with the breakfast as well. It was easy to walk around town from the hotel.

We were happy with the cleanliness of the room. We were extremely pleased with all aspects of our stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 8, 2013
Dear Ms .Anne M ,


Hoi an Historic Hotel team board would like to send best greetings to you and express our sincere thanks for your choosing Hoi An Hotel on your vacation .

We are really happy when we know that you have had high appreciation to our service .It is good value for us to continue learn more knowledges and skills to improve service must be better to meet guetss' expectation .

We do hope that we will have another chance to serve you again in this hotel in near future .

All the best to you and your family .


Kindest regards,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twickenham, United Kingdom
Level 6 Contributor
141 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 31, 2013

We booked on the Internet and got a package deal, which was free transfer too and from the airport, a guided tour round Hoi An, a foot massage for two in the spa and a day trip too My Som and diner for two in the restaurant(drinks not included).
We were supposed to only stay for two nights but extended an extra two, and that should say it all.
Everything about this hotel was good value and a good base to explore from.
The Shuttle bus too the beach was a good thing,but my only gripe was having too pay $5.00 for sun beds and towels.
The staff were amazing and we didn't want too leave.

Room Tip: 352 over look the pool area
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nicolas p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lan P, Manager at Hoi An Historic Hotel, responded to this review, April 8, 2013
Dear Mr. Nicolas p ,

Best greetings from Hoi An Historic Hotel .

We would like to send kindly thanks to have you stay with us as well as your good comment on TripAdvisor .

It is our pleasure to know that you have had an enjoyable holiday in Hoi An Hotel .We continue to try our best to work hard in order to meet almost expectations of guests although it is still our mission sometimes and is forced to learn more experience to do perfect service .

We are looking forward to welcoming you back to Hoi An Hotel next time .

All the best to you and your family .

Yours respectfully ,
Phan Thi Ngoc Lan
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hoi An Historic Hotel

Property: Hoi An Historic Hotel
Address: 10 Tran Hung Dao Street, Minh An Ward, Hoi An 564002, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #73 of 152 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoi An Historic Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hoi An Historic Hotel occupies lush and spacious grounds in the heart of the old town. It is the ideal place to stay for anyone who comes to visit Hoi An and its surrounding attractions which include the area's other World Heritage sites. ... more   less 
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