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“It couldn't be better”

Reaching Out Tea House
Ranked #3 of 46 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: $2 - $5
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Special occasions, Families with children, Dining on a budget, Romantic, Scenic view, Local cuisine
Dining options: Late Night, Free Wifi, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible
Description: The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
Sheffield, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“It couldn't be better”
5 of 5 bubbles Reviewed June 10, 2014

I came here with a friend who is a serious tea lover, and we were both in heaven as soon as we stepped in. Everything about it was just perfect; the staff were beyond lovely, the tea and coffee were amazing (I asked for iced coffee and they gave me coffee ice cubes as to not dilute the drink), and the decor/ tea sets was beautiful!

Reaching Out is a wonderful business and you can tell all the staff are proud of what they have made. All the tea, coffee and tea sets are all sold either at the teahouse or at the shop just down the road for amazing value.

Silence really is bliss!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank CharlotteParker3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, June 11, 2014
Thank you for your enthusiastic review. We love it when people from Britain have good things to say about our tea! Including the craft shop in your review is an added benefit for our social enterprise and a lovely invitation to visit both shops. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,024 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Launceston, Australia
Level Contributor
180 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Peaceful oasis”
5 of 5 bubbles Reviewed June 10, 2014 via mobile

So glad we read this on TripAdvisor. It is everything and more totally relaxing,great service and great coffee. We tried the black sesame biscuits yum!! The iced Vietnamese coffee very good and lemon juice excellent. All the little side syrups etc fantastic. Went to their handcraft shop after and the products plus service A one.

Visited June 2014
Helpful?
Thank ROBYN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, June 11, 2014
Sounds like you ordered the drinks that people enjoy on Hoi An's hot, sultry days...iced coffee and fresh juice! The Reaching Out Tea House has really benefitted from all of the positive reviews on Trip Advisor....thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
69 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“a must in Hoi An”
5 of 5 bubbles Reviewed June 6, 2014

You really must visit reaching out tea house, not just for the fact that it supports the local community but it is such a surreal experience. We go to coffee shops now like starbucks, costa, etc and they are noisy loud places. Here no one speaks a word, silence is golden. The tea and coffee was wonderful around 40-60K for a hot drink.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pingu_the_penguin_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, June 8, 2014
Google Translation
Sipping in silence is unique!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Such a tranquil happy place with great teas”
5 of 5 bubbles Reviewed June 6, 2014

We visited because we saw how highly rated it was on TripAdvisor. We were immediately greeted upon entering and allowed to choose a seat. The servers were all so cheerful -- it was contagious and set us in a very good mood as well. We got three teas and snacks -- all of them were delicious! The teapots and tea cups were all exquisite. Would highly recommend everyone who is visiting Hoi An to take a break and sip some tea here.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, June 8, 2014
Hello Kat L from California! People really do pay attention to Trip Advisor and we really appreciate that customer reviews draw visitors to our tranquil tea house. Thank you. Glad that you could try so many of our tasty offerings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Peace & Tranquilly”
5 of 5 bubbles Reviewed June 5, 2014

I discovered the Reaching Out Tea House on my final day in Hoi An - WOW! Beautiful surroundings and awesome service made my day. After 12 days of non stop travel the tea house was my relaxing oasis and enable me to recharge. Whatever you do don't miss this place when visiting Hoi An.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, June 6, 2014
Too bad the Reaching Out Tea House did not come up on your radar screen until your last day! We are glad that you were able to experience our peaceful place and hope that when you return to Hoi An...we will be your first stop!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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