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“perfect!”

Reaching Out Tea House
Ranked #3 of 44 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: $2 - $5
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Scenic view, Families with children, Romantic, Dining on a budget
Dining options: Late Night, Free Wifi, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible
Description: The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
Tel Aviv, Israel
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“perfect!”
5 of 5 bubbles Reviewed January 25, 2014

We went there a few times, cause the place itself is beautiful and relaxing, everything we drank or ate was delicious, the waitresses who served us were adorable and professional, and most importantly, it's a beautiful social enterprise, which makes the experience there feel just perfect. The waitresses are hearing and speech impaired and the exquisite teapots, cups, etc. used are made by disabled artisans. These are sold in the Reaching Out shop and we bought beautiful stuff.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank noukimark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, January 28, 2014
We are delighted that our customers are finding the Tea House and the crafts at Reaching Out both special stops on their visits to Hoi An.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,024 reviews from our community

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Rating summary
    Food
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    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Any
English first
Bolton, United Kingdom
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“A Jewel in Hoi An drop in for a Tea of Coffee”
5 of 5 bubbles Reviewed January 23, 2014

Having a nice cup of tea here was a wonderful experience. Service was prompt from the happy waitresses and we enjoyed using the little brickettes to communicate! Cookies abd Biscuits were yummy. Could have stayed all day.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank antondotreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, January 25, 2014
We love it when people from Great Britain say that they enjoy our tea…we assume everyone from Britain is a connoisseur! Thank you!
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Level Contributor
27 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“I could spend days in here!”
5 of 5 bubbles Reviewed January 23, 2014

Great tea and coffee. We also orderd the platter where you get to try all their biscuits. It was all very good and the girls serving you are the sweetest!
The decor itself makes it worth a visit. Lovely place!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Hannah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, January 23, 2014
The Tea House does have a "stay a while " kind of feel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Unexpected surprise”
5 of 5 bubbles Reviewed January 20, 2014

Being hearing impaired, it made me so proud to see them go about their business and their ways of communicating with their customers and how customers were accepting of their disability. So quiet and loved it.

Visited January 2014
Helpful?
1 Thank cinnamon39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, January 23, 2014
One of the special things about the Tea House is that our customers learn, as we have, that disabled people are actually "other abled" and can offer some gifts to the able bodied of understanding, creativity and sensitivity to the arts and things beautiful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
1,712 reviews
977 restaurant reviews
common_n_restaurant_reviews_1bd8 882 helpful votes
“Highlight of Hoi An Visit”
5 of 5 bubbles Reviewed January 20, 2014

We stopped in here this morning for tea & cookies - you immediately realise why this place is rated number one (which is fully deserved). An island of tranquility in a busy town - all the more so at the moment with the frantic preparations for Tet!
Don't miss it.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GrumpsDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, January 23, 2014
We are always delighted when we hear that the Tea house has provided a very special memory of Hoi An.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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