We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Here drinking tea is like a ceremony!”

Reaching Out Tea House
Ranked #3 of 45 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: $2 - $5
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Families with children, Scenic view, Romantic, Dining on a budget
Dining options: Late Night, Free Wifi, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible
Description: The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
Berlin, Germany
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Here drinking tea is like a ceremony!”
5 of 5 bubbles Reviewed October 3, 2013

This is a very special place... The tee is served in delicate cuttlery and different depending on the tee; the waiters are lovely..they can speak a thousand words with just their smiles! the place to be to drink a tee in a peaceful a atmosphere. Be aware that you pay a bit more than in the rest of the places, but we believe its worth it.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Pilarangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, October 4, 2013
We are so glad that you appreciated the gracious, traditional Vietnamese hospitality in our Tea House.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,020 reviews from our community

Visitor rating
    1,778
    205
    22
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“An awesome cafe”
5 of 5 bubbles Reviewed October 3, 2013 via mobile

A very impressive cafe - great coffee with excellent customer service in a nice atmosphere. It's also good to see the benefit that it provides to the local community through their employment philosophy. Highly recommended!

Visited September 2013
Helpful?
1 Thank DavefromAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, October 4, 2013
Every time we get a positive review on Trip Advisor, we celebrate. Our staff are so proud of being able to interact with the hearing world in this way. We are grateful that our customers
have so enthusiastically endorsed the concept and join us in silence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Silent tea”
4 of 5 bubbles Reviewed October 2, 2013 via mobile

A very special experience. The most exquisite tea cups and a very restful spot when feet are weary after shopping. Customers are encouraged to use no verbal language at all. There are little cards with simple instructions provided and orders are placed by ticking a list. Different and definitely worth a stop.

Visited October 2013
Helpful?
1 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, October 4, 2013
The silence in our Tea House is indeed a respite from shopping and touring in Old Town, Hoi An.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
42 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Great concept!”
5 of 5 bubbles Reviewed October 2, 2013 via mobile

An excellent way to support an excellent organization. It's a beautiful experience.
We also spent up big at the Reaching Out hanicrafts shop - highly recommend doing your souvenir shopping there.

Visited October 2013
Helpful?
1 Thank jlb96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, October 3, 2013
Once you have experienced our tea and coffee, served in our exclusive tea ware and coffee servers it is hard to resist going to the craft shop to buy this tableware to take home..to enjoy our flavourful offerings at home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great atmosphere”
5 of 5 bubbles Reviewed October 1, 2013

This very nice tea & coffee house has a small though excellent selection of teas and coffees. The interior design is very refined and the inner court with its small garden is a peaceful oasis. Needless to mention the courtesy and the smiles of the staff. The house is also a very nice example of Hoi An traditional houses.Thanks a lot, we spent a few wonderful hours!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Michele S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, October 2, 2013
The outdoor courtyard is an especially nice place to relax with tea or coffee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Reaching Out Tea House also viewed

Hoi An, Quang Nam Province
Hoi An, Quang Nam Province
 
Hoi An, Quang Nam Province
 
Hoi An, Quang Nam Province
 

Been to Reaching Out Tea House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing