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“A beautiful experience”

Reaching Out Tea House
Ranked #1 of 37 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: $2 - $5
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.
Wellington, New Zealand
Level Contributor
59 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“A beautiful experience”
Reviewed April 26, 2013

This is a lovely little tea house with a totally serene feel to it. The hearing impaired young women who serve you are absolutely charming. And the tea is superb too. Not to be missed.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank tandemflyer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, April 29, 2013
Thank you for the positive review of our Tea House. Visitors to Hoi An from all corners of the world are finding us and enjoying our tea and coffee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,068 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Tenerife, Spain
Level Contributor
45 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Great little tea house”
Reviewed April 22, 2013

We went here for a refreshing cup of tea - the setting was quiet and peaceful with excellent service from the speech-impaired staff. We sat there for an hour with our tea and nibbles, watching the busy world outside. If you are in Hoi An, you must go there.

Visited February 2013
Helpful?
2 Thank MicheleandPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, April 24, 2013
We are pleased that you enjoyed the Tea House and thanks for encouraging others to experience it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Peaceful oasis”
Reviewed April 22, 2013

Be sure to visit this wonderful, tranquil tea shop. The staff are lovely and you won't forget the experience of taking tea in silence, away from the heat and bustle of Hoi An. All the staff are hearing or speech impaired but their communication is confident, warm and friendly; we found this very touching. There are some great gifts in their workshop a couple of streets away too.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank sheffieldhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, April 27, 2013
We could not have written better ad copy for our tea house. Your review will entice customers seeking the tranquility that the tea house offers. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Enchanting”
Reviewed April 20, 2013

This is one of the loveliest little places I have been in my life. Really. It is beautiful - tea sets, hand made lace, delightful surroundings and furnishings. The staff are so sweet and kind. When you sit and sip on your coffee or tea and nibble on your treats and watch the busy world pass by you feel like you have escaped to somewhere special. You can breath and be peaceful.

Visited April 2013
Helpful?
1 Thank Wolfymumfrels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, Volunteer at Reaching Out Tea House, responded to this review, April 25, 2013
We have decorated the Tea House, designed our teaware,selected our fine teas and coffees, and developed our staff's innate graciousness in order to create the peaceful atmosphere. So glad that you enjoyed your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Lovely, charming”
Reviewed April 20, 2013

The teahouse has tasty treats and is such a relaxing environment. My friend and I sat in the garden area, which is lovely, and enjoyed coffee, fresh squeezed lime juice, and tasty treats (try the passion fruit cakes if they have them!). Reaching Out does a very effective job of creating an environment that is clear of the social aspects of their business (to serve and provide sustainable jobs for individuals with physical disabilities) while maintaining the dignity of their staff. Really loved it.

Visited April 2013
Helpful?
1 Thank lisaslav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jothvn, volunteer at Reaching Out Tea House, responded to this review, April 22, 2013
The garden at Reaching Out Tea House is particularly lovely; quiet, away from the street. We are glad that you enjoyed it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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