Our first impression on Greenfield Villas was great. We were welcomed with a drink and taken to our room which was brand new & very stylish complete with towel swans. However within a couple of hours we realised we had some serious plumbing issues with the smell of raw sewerage coming up through the bathroom drain. The staff came up and sprayed the bathroom but we knew that wasn't going to fix it so in the morning after blocking our nose all night we asked to be moved to another room. They obliged and then put someone else in our room! Also every time we (or any of our neighbours) flushed the toilet or had a shower, the pump would come on and it was continuous noise which filtered through & was enough to wake you at night. The showers also went from warm to cold to warm so you could never have a decent shower. Our room was rarely cleaned (once in 5 days) & the beds were like concrete. The only saving grace were the breakfasts & the spa centre where I had some lovely girls look after me. The builder needs to fix his mistakes otherwise this hotel will have a reputation that will turn visitors away in droves. The location is great & is in a quiet neighbourhood so its just a shame that the execution of the design was not fulfilled as it could have been
- Official Description (provided by the hotel):
- The Hoi An Green Field Villas & Spa is a 3-star+ place with 30 well-appointed rooms & villas, perfectly located in the centre of Hoi An, just 400 metres away from the UNESCO World Heritage listed Ancient Town and within 3 km from the beach ... more less
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