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“Perfect location. Excellent room and services. Reasonable prices.” 5 of 5 bubbles
Review of Little Hoian Boutique Hotel & Spa

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Little Hoian Boutique Hotel & Spa
Ranked #27 of 140 Hotels in Hoi An
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect location. Excellent room and services. Reasonable prices.”
5 of 5 bubbles Reviewed March 29, 2013

The hotel is in a peaceful area but within walking distance of the shops, restaurants and the "old Hoi An" tourist attractions. Our room was very clean and spacious, the bed was large and comfortable, with clean sheets. The bathroom was of good size and also very clean. Wifi was free in the room and elsewhere in the hotel and the response was fast. The buffet breakfast was excellent, with a wide range of high-quality choices and a station for omelettes etc. The fruit juices were fresh and the coffee/tea was fine.

The relative young staff was most attentive and courteous and nicely presented, from those out front to those in the kitchen and those providing room services. They spoke excellent English and were knowledgeable about restaurant options and tourist attractions. I should mention that my birthday anniversary fell within the period of our stay and on that day hotel staff presented me with a birthday cake in the dining hall and a "happy birthday" song was piped through the hall. I was touched by their generosity.

The price for the room was not high in the light of the location, the conditions of the room and the services rendered. I had a hair trim at a shop in the hotel and the service was highly professional, also at a reasonable price.

My wife and I (and our two friends staying in another room) were sad to leave Hoi An and Little Hoi An Hotel. We will definitely come back to Hoi An and to stay at Little Hoi An Hotel. It deserves to be a great success. Thank you staff for making our stay a memorable one.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nhontran04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, April 2, 2013
Dear Writer,

Thank you very much for your Wonderful reviews us o everything during your recent stay with us and we strongly believe that other travelers would find your thoughtful reviews as helpful and advisably for searching an appropriate accommodation in this lovely city.

We look forward with pleasure to welcoming your family and friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

After enduring a 15 hour train trip from Hanoi, our transfer was waiting for us with his black Mercedes no less, left the engine running to keep the car cool - yay!
Check in was a breeze, welcome drink and our luggage taken up to our room which was ready despite our early arrival.
The room was great, clean, stain free, often made up while at breakfast and the shower must be the best in Vietnam.
The pool is area is small but nice, out of the sun with attentive wait staff.
The spa was great, we both had a massage (my wife had 2) and the experience was just what we expected and reasonably priced. I'm sure you could get cheaper in town but the room won't be as clean and nice.
The staff were fantastic, friendly, efficient and full of recommendations - weird that they all had western names though!!
Breakfast was substantial and the only fault I had was the absence of Pho!!
The location is fantastic, a very short walk from town but far enough away that noise is not an issue.
Certainly dearer that our accomodation elswhere in Vietnam but certainly more for the money as well.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirky788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 30, 2013
Dear Writer,

BIG thanks for your GREAT reviews and consider us as: A lovely little place to stay in this lovely city and we all feel very encouraged & motivated with your compliments and will try harder day by day to make our both Little Hoian & Little Saigon as the worthy place to stay while travelling to Vietnam.

As for the "hot station" in our morning buffet spread, the hot soup is on daily change basis and we are sorry that during your short stay PHO is not on your turn.

Thank you very much for your GREAT thoughts of us and we are looking forward with pleasure to welcoming you back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ohio
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed March 29, 2013

We have stayed in four cities while traveling in Vietnam staying in hotels of equal standards. The price of our room at Little Hoi An was double the price of the other 3 hotels. We were therefore expecting much greater value in terms of service and amenities and unfortunately that was not the case. All 3 of the other hotels provided a computer in the room which was extremely benefical when traveling. The room was average in size, the bathroom a little more modern although we had a shower drainage problem that we reported and was not repaired. A basket of fruit was provided, no knife or plate so we had to "borrow" from the restaurant which required giving our room number. The fruit was never replenished.
We had a room facing the river with a balcony although the hotel is located near the end of the waterway and the 'river' is more of a large cement drainage ditch rather than a river view. Our view was a construction site across the water. Although interesting to watch, it is not a typical tourist site. The hotel is located out of the main shopping and eating area, not a long walk but not close to any immediate shopping; there is definitely walking involved.
Hoi An is a city definitely geared toward tourism and may account for the price increase. The value does not seem to substantiate the price.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TazjnMing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 29, 2013
Dear Writer,

Many thanks for your thoughtful & constructive comments and we really appreciate your feedback. Taking this opportunity, we would like to share with you some of our points for a better vision:-
- We do not provide the computer inside our guest rooms, but we do have 7 laptops available at our lobby & coffee shop for our guest to use complimentary and guests may take into their rooms with the very strong wifi connection as we provide each room with each router.
- We offer complimentary welcome fruit basket on the arrival date only as our morning buffet spread has the seasonal fruit corner for guests to choose everyday . And yes, we can only provide knife upon guest request as we find it too dangerous to set up inside the room, especially with kids around. The plate & fork is always available on our tray inside the room.
- Our hotel's location is right in the Ancient Town and on the other side of the river. Therefore, our guests feel very quite & silent in the night time for a good & sound sleep.

As we want to be the top-notch service provider in this line, we do have 2 Guest Relation Staff to be around from 6:00 a.m.-22:00 p.m. to provide or help any requests from our valued guests.

Thank you very much for your review and we look forward with pleasure to have a chance to welcome you back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 28, 2013

Walking distance to good food, shopping & attraction, but distance enough to cut out the noise & crowd. Clean & comfortable rooms come with silk bath robes. Cosy restaurant for breakfast & when it's not peak, the chef & service staffs are EXTRA friendly with thier respective recommendation & explanation of the local food & ingredients.
The pool area is a wee bit too small for comfort & there's constructions just across the river opposite the hotel, but the above average services makes up for the shortfall.
Service excellence - Kate (Operations) & Susan (Front Desk)

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nnchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 28, 2013
Dear Writer,

Our "little" TEAM felt very encouraged & motivated with your beautiful reviews us on the Tripadvisor and once again, we prove that we, at little hoian boutique hotel & spa, could be "little" in sizes, but not in the hospitality in this industry.

Thank you again for your GREAT comments and we look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

Was apprehensive when my wife suggested booking into this new hotel BUT not disappointed at all after our stay there. The staff went all the way to make you feel at home and are very willing to attend to your request. The location was excellent, away form the traffic noise but walking distance to the town. Rooms were clean and breakfast provided was good considering the size of the hotel. I would certainly recommend this to any traveler frequenting Hoi An.

Room Tip: Take any of the rooms facing the river. At 5.30 in the morning you can see dozens of locals and some...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Chin Heng Y Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 28, 2013
Dear Writer,

Your recent stay at "little" was completely satisfied as many other guests and we can't be complacent with that, but have to work harder and improve our daily operation more and more as we would like to make our "little" one as the most favorite host in Hoian & Saigon for any travelers.

Thank you very much for your GREAT comments and we look forward with pleasure to welcoming your family back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 26, 2013

Charming little hotel with lovely decor and fantastic service. We loved our stay in Hoi An, this was made specially by our stay in Little Hoi An Boutique Hotel and Spa. It was a perfect location, being just far enough away from the hustle and bustle of hoi an however close enough to enjoy the charm and offerings of this gorgeous little town. The staff were very attentive and the room was clean, comfortable and neatly set out. Breakfast was exactly what was needed. Not a bad thing to say. We would stay here again!

Room Tip: Choose a room with a balcony. It's lovely to sit and watch Hoi An go by!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 28, 2013
Dear Writer,

Your recent stay at "little" was completely satisfied as many other guests and we can't be complacent with that, but have to work harder and improve our daily operation more and more as we would like to make our "little" one as the most favorite host in Hoian & Saigon for any travelers.

Thank you very much for your GREAT comments and we look forward with pleasure to welcoming your family back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

One of teh most professionally run small hotels we have come across and the highlight of our Vietnam adventure. Great pick up service and worth the few extra dollars. Location is probably 5 mins max walk from the action which was no issue at all for us and at night things liven up right near the hotel with night market etc. Really sad to leave and wish we had spent more time in Hoi An and this lovely little hotel. Great breakfast selection as well.

Room Tip: Once the building work finishes opposite the front balcony rooms will be lovely.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ben22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 26, 2013
Dear Writer,

Your recent stay at "little" was completely satisfied as many other guests and we can't be complacent with that, but have to work harder and improve our daily operation more and more as we would like to make our "little" one as the most favorite host in Hoian & Saigon for any travelers.

Thank you very much for your GREAT comments and we look forward with pleasure to welcoming your family back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Little Hoian Boutique Hotel & Spa

Property: Little Hoian Boutique Hotel & Spa
Address: 2 Thoai Ngoc Hau Street | Song Hoai Square, Cam Pho Ward, Hoi An 51000, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 140 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Little Hoian Boutique Hotel & Spa 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Overlooking that legendary Hoai river running peacefully in front and just a few steps from the famous Japanese Bridge (the symbol of Hoian), the Little Hoian Boutique Resort offers guests a superb location whether your pleasure be relaxing, touring, shopping, dining or simply exploring the two Unesco’s World Heritage list: Hoian Ancient Town & My Son Holy Land.Our 30 stylish rooms & suites are tastefully designed and decorated with a perfect blend between the Vietnamese lifestyle architecture and Heritage influenced theme, to ensure the most comfortable and enjoyable stay. No matter how many times you come back to visit us, you can always experience something different. ... more   less 
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