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“Great hotel, almost perfect.”
Review of Hoi An Chic Hotel

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Hoi An Chic Hotel
Ranked #21 of 163 Hotels in Hoi An
Certificate of Excellence
Reviewed May 16, 2013

As a 3 man group looking for a place to chill out for a few days mid trip, Hoi An Chic was a great place to recharge.

We were welcomed with enthusiastic staff who were all smiles and very friendly, some people may find their approach quite forward but we all thought they were genuine in their friendliness.
We ended up staying an extra night in fact.

The food wasn't the best in all honesty (had the ultimate burger, and it wasn't), but they did tell us about a great restaurant up the road that we visited twice in our four day stop.

The rooms were the biggest draw for us, they were clean and large with nice showers and an outside shower (didn't use this as it felt a little open), they were cool and the mini bar items were not too overpriced.
Very comfortable beds and large.

Its a very quiet little place in what feels like the middle of nowhere (beach is 2km away and downtown is only a little further), you can spend hours just watching the locals work their fields while you sit back and drink a fairly priced local beer.

The pool was fairly small, but never busy and a cool little spot to get a tan with sunbeds in the pools itself, with a couple of big beds as well.

We had an amazing time in Hoi an and the hotel was a big part of it.

The minor things that could have been improved (breakfast wasn't the best we had and the car we booked to the airport was a little expensive; there is a shuttle you can get up the road for half the price, Dingo Deli), i assume will get better as this place does not seem to have been open very long at all.

  • Stayed: May 2013, traveled with friends
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2  Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 17, 2013

Dear Traveller,
It is our pleasure to welcome you to Hoi An Chic Hotel. Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a value conscious price. And we always want to be your first choice.
For your comments about the breakfast, we are trying to change a daily Vietnamese foods with a combination of western breakfast in order to mix both the local and your own tasting.
For the airport transfer, we make sure our price is cheaper than taxi from hotel to the airport. We hope when you come back to our hotel, we have a chance to explain about your wonders for a clearly understanding.
We want you to enjoy every day of every stay so we pledge to your our service guarantee. The professional and friendly staffs at Hoi An Chic Hotel are committed to making your stay both enjoyable and comfortable. We look forward to serving you on your next trip. Thank you!
Sincerely,
Dzung Pham Vu
Owner of Hoi An Chic Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 - 790 of 1,052 reviews

Reviewed May 16, 2013

Our stay went without a hitch from being picked up to be dropped off back at the airport. The Jeep shuttle was a bit of fun. The hotel is very clean and modern. The bed was huge; the laptop in the room was novel as was the outdoor bath and shower. The local setting around the hotel was a break from the norm which was great for a change. The staff were professional and helpful yet keen for a joke and a laugh. I describe this hotel as fun and refreshing.

  • Stayed: May 2013, traveled as a couple
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1  Thank Raddicool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 16, 2013

Dear Traveller,
Welcome to Hoi An Chic Hotel, Thank you for choosing to stay with us at Hoi An Chic Hotel, we wish your visit with us to be comfortable.
The Management and staff are pleased to be your hosts, we’re wholeheartedly committed to offering a diverse array of amenities to make our guests truly enjoyable. Our friendly staff is pleased to be of service, and we trust you'll have a memorable and enjoyable experience.
Warm regards,
Dzung Pham Vu
Owner of Hoi An Chic Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

We stayed for 1 week at Hoi An Chic and loved it. The staff are super friendly and obliging and the service was excellent. The restaurant does really good breakfasts with vietnamese and western options and plently of fresh juices and fruit. The location is handy if you want to go to the beach and the old town as it about half way to both. The rural outlook is interesting with locals coming and going and the garden setting is very tasteful. We biked everywhere and their bikes were in great order with lights and they made sure they were adjusted before we left each time.
The swimming pool is amazing infinity with views over rice fields. The temperature was more bath than cooling relief.
I would definitely recommend this hotel.

Room Tip: You may be better requesting the upper floor as we had quite noisy people walking around above us fo...
See more room tips
  • Stayed: April 2013, traveled as a couple
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Thank Glandovey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 17, 2013

Dear Traveller,
Please allow me to express the warmest and the most sincere regards to you on behalf of the Hoi An Chic Hotel. Heartfelt hope you have a good time with us during your staying. May I take this opportunity to thank you for having chosen Hoi An Chic Hotel and we look forward to serving you again in the near future.
Yours sincerely,
Dzung Pham Vu - Owner of Hoi An Chic Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

Spent 3 days at this hotel after reading rave reviews.

If you are a backpacker wanting some 'luxury' for a couple of days without the 5 star price tag - this is the hotel for you. And I guess this is why they have such good reviews. The rooms are nice for the price. But, that's where it ends for us.

We have been travelling around Asia for over 2 months staying in exclusively 4 and 5 star hotels and we were not impressed with this hotel which is supposedly 4 star.

This hotel served the worst breakfast we have had. Cheap ingredients. They didn't bother to order tofu even though they knew we were vegetarian. The chef does not taste what he is making. The coffee was a joke. Even after 4 attempts. There were fly's all over the breakfast food table - they did nothing to prevent this. Fake cheese served in plastic wallets, runny fake yogurt laced with sugar, 'fresh juice' with sugar and water added. They serve leftovers the next day for breakfast. stale bread and bruised fruit is not nice. They think people are stupid.

The outdoor showers and even the toilet are NOT private .. They have not bothered with blinds... Can see everything from the other side of the fence at night.

They pounced on us at 12pm even though we had requested a late check out many times.

The rooms were dusty, the gowns had not been washed, the shower pressure is terrible, the sink was leaking, and housekeeping make so much noise that you have no choice but to wake up when they do.

The worst thing about this hotel is the staff. They are always in your face. Too much of 'hello, how are you' ... wanting to talk to you every time they see you and there are so many staff ... It was exhausting. And so obviously fake.

We were hoping for a romantic retreat and respite from travelling..just wanted to snooze in our room for 2 days... but the staff spoilt it for us. They would even come knocking on the door even though there were do not disturb signs up. We spent the first day in our room ... Didn't dare go out in case we were bombarded with questions ... But easy enough to stay in as the room (which was the grand suite) was nice...and also we chose not to go out the second day as well as it was too hot for touring...so when the staff saw us they ALL commented on the fact that we had spent yet another day in our room. I felt so embarrassed and found myself having to explain why we needed the rest.

Also finally, the staff touch you all the time! I hated that. The lady in reception would hold my hand, put her arm on the small of my back and rub it up and down and then the last straw was when she tried to hug me as we were leaving to go to another hotel - I told her not to touch me.

We went to Victoria Hoi An. Wow what a difference. Should not have bothered with the first hotel.

Room Tip: Go to Victoria Hoi An.
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  • Stayed: May 2013, traveled as a couple
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11  Thank Bavvyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 14, 2013

Dear Writer,
नमस्ते
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts is appreciated.
Hoi An Chic hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our hotel, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.
Through your comments, we learnt a lots of experience to provide a better services for vegetarian traveller, especially Hindu foods. I trust the action taken on your behalf will bring a sense of resolution and satisfaction concerning this matter.
Your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from Hoi An Chic.

Sincerely,
Dzung Pham Vu - Owner of Hoi An Chic Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013 via mobile

We've just spent a week at Hoi An Chic and wished it could be longer!
Beautiful rooms and grounds. The staff are amazing! Friendly, helpful, great attention to detail. My husband is vegan which is harder to deal with in Vietnam than you'd think. They made special meals for him and remembered his special needs every time we sat down to eat.
Can't recommend it highly enough! Will return as soon as we can.
Big thank you to tree and all the other staff

  • Stayed: May 2013
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1  Thank jenlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 14, 2013

Dear Guest,
It is our pleasure to welcome you to Hoi An Chic Hotel. Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service at a value conscious price. And we always want to be your first choice.
If at any time you have a suggestion on how to improve our service to you, please jest let us know.
We want you to enjoy every day of every stay so we pledge to your our service guarantee. The professional and friendly staffs at Hoi An Chic Hotel are committed to making your stay both enjoyable and comfortable
Thank you for choosing Hoi An Chic hotel again. We trust your stay will be enjoyable and hope that you continue to use our hotel for your lodging needs in the near future. We look forward to serving you on your next trip. Thank you!
Sincerely,
Dzung Pham Vu - Owner of Hoi An Chic Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

Great hotel, cool location, beautiful rooms. It had a real green/Eco feel which we loved. The staff were so friendly and helpful, especially the receptionists who were great craic. We'll be staying here again.
C&J

Stayed: May 2013, traveled as a couple
2  Thank JemmaM518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 14, 2013

Dear Guest,
Please allow me to express the warmest and the most sincere regards to you on behalf of the Hoi An Chic Hotel. Heartfelt hope you have a good time with us during your staying. May I take this opportunity to thank you for having chosen Hoi An Chic Hotel and we look forward to serving you again in the near future.
Yours sincerely,
Dzung Pham Vu - Owner of Hoi An Chic Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013 via mobile

We just spent 3 nights here and fell in love with the hotel and its staff. Set back from the main drag it is nestled in amongst rice paddy fields, and local homes - but very private. Beautiful spacious rooms - everything you could want on hand. Gorgeous roof-top pool and pretty gardens. Great value at around $100 USD per night. We intend to come back for a longer stay.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank 32YL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoianchic, Owner at Hoi An Chic Hotel, responded to this reviewResponded May 14, 2013

Dear Guest,
Please allow me to express the warmest and the most sincere regards to you on behalf of the Hoi An Chic Hotel. Heartfelt hope you have a good time with us during your staying. May I take this opportunity to thank you for having chosen Hoi An Chic Hotel and we look forward to serving you again in the near future.
Yours sincerely,
Dzung Pham Vu - Owner of Hoi An Chic Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hoi An Chic Hotel

Address: Nguyen Trai Street | Cam Chau Ward, Hoi An 560000, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 163 Hotels in Hoi An
Price Range: $79 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hoi An Chic Hotel 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
HOI AN CHIC, a boutique retreat is destined for those who want the basics done right - a good night's sleep on a comfortable bed, a good breakfast, great connectivity and all the necessities for a relaxed stay. The ideal place to bring home unforgettable travel experience amidst the fascinating landscape of the pastoral paddy fields.The unique design of HOI AN CHIC coupled with its red terracotta tiled roofs reflects the typical architecture of the ancient town of Hoi An.Location: set amidst the paddy fields and Hoi An countryside, HOI AN CHIC is an ideal place to capture unforgettable travel experience. The retreat is about 37km from Danang airport, 2km from Hoi An ancient town and 2km from Cua Dai beach. ... more   less 
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