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Van Lan Riviera Villas
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Reviews (120)
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All reviewsthe riverfriends stayingevery morningminute cycle rideliving areavietnamese hospitalityfree bikesold townfabulous stayrice fieldsthe hustle and bustlelovely staffbreakfast was includedspent nightsphothree nightstaxis
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66 - 71 of 120 reviews
Reviewed April 30, 2014 via mobile

We've arrived from da nang airport straight into a very nice welcome by the manager that went out of his way to make us feel good. That included cold drinks and fresh fruits that waited for us in the villa, which is a very modern villa, with everything you'd expect from a western villa, with a touch of Vietnamese hospitality..
It had two floors with en suite in each bedroom and a jacuzzi up stairs.
Air conditioning was a blessing because it was very hot and humid outside.
Upon our arrival, the manager offered us a free bicycle, as we have asked for scooters instead, he organized a pair for us to be shipped to the villa, and so we had them within 20 minutes!
About 1.5 hours of our arrival, we were already on the scooters, visiting the old quarter of hoi an city, about 10 minutes ride from the villa. The road there going through a charming yet neglected village, and the roads are not very smooth, to say the least. .. but hey, it's all part of the fun.
The villa has a ver nice little pool that is shared between the guests (we never found more than one or two people there).
The rest of tge staff was ever so friendly and helped us with anything we wanted without hesitation. . Even if we wanted some food late..it was sent straight to the villa.
About food: breakfast was included and you can choose from about five or six set menus, called American, continental, Vietnamese etc..
Everything we've tried was fresh and tasty.
In short: we felt we've got very good value for our money, and I am definitely going back there.

Stayed: April 2014, traveled with friends
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngoctranau, Owner at Van Lan Riviera Villas, responded to this reviewResponded May 1, 2014

Dear Mr David,

Good morning from Van Lan Riviera!

Thanks very much for your kind review.
We are very happy to know that you enjoy your time with us.
It is lovely if we can serve you again sometimes in the future.
Once again thank you for your kind review and welcome you are on next time,

Wish you all the best.

Van Lan Riviera team & Phong,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

Sometimes you only get to appreciate how much somewhere really cares about customer service, is when something goes wrong. The extraordinary way in which Van Lan Riviera dealt with a minor issue on our arrival is a lesson to all to all on how to put customers first. We strongly recommend lunch or dinner at the Field restaurant. A place Van Lan sent us to as compensation for the previously mentioned minor issue. Go here and it will be the most exquisite meal in the most incredible surroundings you have in Vietnam.

First of all, Van Lan Riviera is situated in the most beautiful area of Hoi An where even eating breakfast by the river makes you feel special. The team are extremely friendly and relaxed yet always focused on delivering really high standards of service, the kids loved the pool and the minibar is reasonably priced.

The Family Villa is beautiful with lost of space and feels like a place you could stay for weeks. I cannot blame the hotel for the cockerel in the property next door, that wakes you up at 4am so I do suggest some earplugs.

If I ever return to Hoi An I will spend some time here again as it exceeded our expectations.

Thank you to everyone at Van Lan for helping us make our trip to Vietnam very special indeed.

Room Tip: Family Villa is much larger than the others and worth the upgrade even if you have a smaller party
  • Stayed: April 2014, traveled with family
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1  Thank CashwellK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngoctranau, Owner at Van Lan Riviera Villas, responded to this reviewResponded May 1, 2014

Dear Cashwellk,

First, thanks very much for your choosing Van Lan Villas for your vacation,

We are very happy to serve for you on past time, I hope you love Hoi An, Van Lan Villas and The Field Restaurant.

Second, We thanks for your kind review and your good ideal, we will try...

Wishing you and your family health and happiness in the life.


Van Lan Riviera team,
Mr Phong,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

A truly wonderful experience. Very caring and friendly service towards us and our children. Excellent service and extras that made the holiday very special – local bicycle tour with the owner, a surprise birthday cake over breakfast – all at no extra charge, but provided with the hospitality of good friends.

The villa and pool are beautiful on a tranquil setting by the river. Taxi's required to get into Hoi An, but takes less than 5mins from request at reception to arrive, and fares are cheap. We hope to return in the future!

  • Stayed: April 2014, traveled with family
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Thank DLF_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngoctranau, Owner at Van Lan Riviera Villas, responded to this reviewResponded April 23, 2014

Dear my guests,

Thanks very much for your kind review, we are very happy and thank you for choosing vacation at Van Lan Riviera Villa on past time.

We are very happy to met you and talked and went to local tour together.

Wishing you and your family health and happiness in the life.

Phong & Team!

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Reviewed April 16, 2014

We stayed in Van Lan for few nights and we had a good experience. The staff is helpful and The place is charming and straight on the river that makes you feel to be really out of the crowded Vietnamese cities; it's very good if you want to relax. It's easy to go to the city center both by bike or taxi.

It could do better with the breakfast and the room could be cleaned better (nothing major but a few webs in the corners)

Stayed: March 2014, traveled as a couple
Thank Davcopenh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngoctranau, Manager at Van Lan Riviera Villas, responded to this reviewResponded April 18, 2014

Good morning Davcopenh,

Thanks very much for your choose our villas for your vacation, we are very happy to serve you.
We will care and note your comment about - a few webs in the corners, our staff alway clear everyday, but we think maybe our villas is a beatifull garden,...they want to visit...we will take care them every day.
Once agian, thanks very much for your kind review and looking forward to welcoming you on next time.
My best regards,

Mr Phong,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

I recently stayed at Van Lan Villas with my wife, mother and mother in law. I was incredibly impressed by the way the small group of staff greeted us and treated us so well during our stay. I live and work in Vietnam and I have stayed in a lot of similar properties. The attention to our well-being and relaxed atmosphere was really lovely. I will be returning to Van Lan as soon as possible.

If you are looking for a hotel that is outside of the now overcrowded centre of Hoi An, try this place. It is delightful. I cannot wait to stay there for longer next time.

Room Tip: The upper room in the villa is great for a couple, I believe the villas have two double rooms.
  • Stayed: March 2014, traveled with family
    • Value
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1  Thank EmperorBoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngoctranau, Front Office Manager at Van Lan Riviera Villas, responded to this reviewResponded April 11, 2014

Dear Sir,

Good morning from Van Lan Riviera!
Thanks very much for your kind review.
We are very happy to know that you enjoy your time with us.
It is lovely if we can serve you again sometimes in the future.
Once again thank you for your kind review and welcome you are on next time,

Wish you all the best.

Van Lan Riviera team,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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