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Reviewed July 9, 2013

I had stayed at River beach for 5 days with my family. We choose the river view with very large balcony. The hotel located really fantastic, about 2 minutes Cua Dai beach which provides some great views at the end of day.

The room was spacious and clean, the buffet breakfast was very good. The staff was very kind and helpful.

I am really happy when staying at here.

  • Stayed: July 2013, traveled with family
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2  Thank Huy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this reviewResponded July 11, 2013

Dear Huy V,

Warmest greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a feedback about our hotel and our buffet breakfast. We are all happy to hear that you've enjoyed yourself and your family while staying with us and for choosing the River Beach as your second home here in Hoi An.

We hope to hear from you again and look forward to welcoming you next time you get that chance to visit us.

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

I stayed there for a week with my 10 year old son and husband. We had a junior suite which was modern, spacious and clean. Breakfast is excellent with a huge range of loc a l and western food. Great swimming pool and gardens and amazing location - right on the river and 2 mins from the beach. It's about 5 km from Hoi an. The hotel has a shuttle bus and free bicycles. A taxi costs about 80000 dong. That's about €3. You really have the best of both worlds. You can also cycle to an bang beach in 10 mins. The staff are the real assets of this hotel. Thank you for a wonderful week.

Room Tip: 207 is great
  • Stayed: June 2013, traveled with family
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1  Thank amdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this reviewResponded July 11, 2013

Dear amdev,

Warmest greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a feedback and for staying with us for a week together with your family. We are pleased to hear that all of you had a great time and had the "best of both worlds" while staying here. The River Beach staff are also happy about your comment.

We look forward in seeing and welcoming you once again here in Hoi An!

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

After booking a family suite online we were put in their 'presidential suite'. This was huge, however was very dark and noisy. The restaurant below started playing loud music at 6am and we could hear the chairs scraping from people at breakfast which woke us up. After talking to the manager they moved us to a ground floor river view suite with adjoining rooms- away from the restaurant. The view was really lovely. However the room had a very damp smell and one of the walls was bubbling from water damage. When we got home all our things smelt of damp. One of the bathrooms did not have hot water and the mini fridge did not work. There was also building works next door to the hotel near our room which started at 5.30am.

We were unlucky enough to be staying during an event the hotel was hosting. This to us just sounded like very bad karaoke which kept my two babies awake for hours. Huge speakers pumped out terrible music- it was loud enough to make our beds vibrate. Unfortunately we were not told about this so did not have an opportunity to book alternative accommodation. It is unacceptable that a hotel agreed to host an event at night like this at the other paying guests expense.

Over all not a great experience. The hotel rooms are not just tired but are falling apart. Housekeeping do a really good job as the place is clean but some money needs to be spent to make the rooms habitable and hygienic. The pools filter system needs repair as you could se skin floating in it.

The food was really nice when we ate at the restaurant and all the staff were really friendly. The problems with this hotel come from higher up not those working on site.

  • Stayed: June 2013, traveled with family
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1  Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this reviewResponded July 11, 2013

Dear Sarah N,

Warmest greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a feedback and for staying with us during your vacation here in Hoi An. It is our honour as well to be able to receive your comments on our rooms, facilities, and services. We really do appreciate your efforts and your honesty. And with that being said, we highly apologize for not being able to meet your standards. We regret that you weren't warned about the event that was happening during your stay.

On the other hand, the management team is doing its best to improve every aspect of our facilities and services. If you may, when you get the chance to return to Hoi An in the near future, we would be more than happy to serve you once again and we'll make sure this time that you won't be disappointed.

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales

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Reviewed June 28, 2013

Loved this place. We stayed with our 12 and 14 year old in a lovely timber double room overlooking the river. The room was clean and the staff friendly. The pool became a bit yucky in the afternoon with all the people, sunblock and other slime in it. Location was fantastic. We were only 5 lots from the beach. Lot of lice in the beach water but only my husband was affected. Enjoyed the buffet breakfast. Would go back again but make sure you ask for a river view room.

  • Stayed: July 2012, traveled with family
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Thank Benita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this reviewResponded June 30, 2013

Dear Benita D,

Warm greetings from the River Beach Resort & Residences Hoi An!

Thank you for spending some of your time in writing us a very nice recommendation and for staying with the River Beach during your vacation here in Hoi An together with your family. We really appreciate every wonderful words that you have stated in your feedback. We're happy as well that you've enjoyed yourselves and our services.

We hope to welcome you again very soon here at the River Beach Resort!

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

A friend and I recently stayed at River Beach Resort for 4 days as part of a tour of Vietnam. While initially disappointed that it was not so close to the old town, I soon discovered we were virtually across the road from Cua Dai beach and had enough shops and eating places around us to please anyone.... even a tailor across the road and down near the beach who was amazing in what she created for a very reasonable price. The pool was clean and refreshing and the views over the river just gorgeous... very peaceful. Highly recommended.

Room Tip: lift is slow, ground floor is better
  • Stayed: May 2013, traveled with friends
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1  Thank SandyD13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this reviewResponded June 30, 2013

Dear SandyD13,

Warm greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a wonderful feedback about our services and facilities. We feel very honoured to be able to host you here at the River Beach Resort during your stay in Hoi An. We would also like to thank you for choosing us as your second home

It is true that the location of the River Beach Resort is quite a distance from the old town. But what else could be nicer than being a few feet away from the beach.

Our whole team is looking forward to welcoming you again when you get back to visit Hoi An next time!

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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