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“Sheer luxury” 4 of 5 bubbles
Review of River Beach Resort

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River Beach Resort
Ranked #93 of 140 Hotels in Hoi An
Perth, Australia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Sheer luxury”
4 of 5 bubbles Reviewed May 15, 2013

There are times when we all enjoy being pampered. Adventure is fun, but so is luxury. And that's how my partner and I will remember River Beach Resort.

We arrived from a lesser establishment two doors down, did a little negotiation with the reception desk, and we were in. We enjoyed the pool, the river views, the private beach nearby, the big room and bathroom and the breakfast.

We had two nights of being pampered then it was back to the real world.

Room Tip: Stay on the riverside,away from the road traffic.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RT1Perth_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, May 19, 2013
Dear RT1Perth_Australia,

Warm greetings from the River Beach Resort & Residences!

Thank you for taking the time in writing us a wonderful feedback about our facilities and services. We are happy that you enjoyed being well pampered during your stay in the River Beach.

We look forward in seeing and welcoming you again here in Hoi An when you get the chance to visit next time.

Best Regards,
Pham Hanh Trinh (Ms.)
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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591 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
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English first
Perth Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed May 13, 2013

My traveling companions and I had just come from Hue and Da Nang where we stayed in very clean and comfortable hotels, so River Beach Resort , our last stop, was a disappointment. It is a very old and tired hotel with no charm. On the plus side, the hotel is well located close to the beach and my room , though spartan was large. I did not feel comfortable because my room and bathroom were not particularly clean. Truth be told I was a little afraid to closely examine the room for fear of what I would find. . There is nothing about the hotel that would entice me to return.

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank cecilia828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, May 14, 2013
Dear cecilia828,

Warm greetings from the River Beach Resort & Residences Hoi An!

It is an honor getting an honest feedback from customers like you. We would like to say thank you for taking the time in writing us comments and for choosing the River Beach as your second home during your last stop in Hoi An.

On the other hand, we are very sorry to hear that you've had such bad experience with our hotel. We are trying our best to improve every aspect and department in this property to make the experience positively unforgettable for all of our guests. Though hopefully during the next time you visit Hoi An, please do not hesitate to contact us again and we will make your stay way better than the last time.

Best Regards,
Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 10, 2013

After an initial problem with the allocated room the hotel came up trumps and re-located us the the river view room with an attached living room as advertised on the booking website (Expedia) .
Definately worth having the internet evidence of the booked accommodation as the hotels own classifications weren't an obvious match! Hotel is large enough to provide a pleasant restaraunt and riverside bar but not over large. The free access to a beach and sun beds and shade at the nearby Goby beach cafe - about 200 meters, meant the best of both worlds.
do use the free bicycles to get to Hoi-an town, about 15 minutes

Room Tip: Insist on a direct river view for the best rooms.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mick_and_Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, May 14, 2013
Dear Mick_and_Teresa,

Greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a helpful and informative feedback. The whole team highly appreciates all the kind words. True enough, the direct river view rooms are one of the best options when you stay with the River Beach Resort. We would also like to thank you for choosing the River Beach as your home during your stay in Hoi An.

We hope and we look forward in seeing you again when you get the chance to visit.

Best Regards,
Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 3, 2013

We stayed 3 nights in a deluxe room over looking the river, it was nice to sit and relax looking at the river,
The room was quite large and had the largest bed I have ever seen, most beds in Asian countries are hard but this one wasnt as hard.
The resort needs a bit of work because it is has aged but it was still nice.
It is in a good area because there are a restaurants near by and the beach isnt far to walk to,
They give you a voucher to use at a restaurant right on the beach where you can just sit on their lounge chairs for free if you want you can order meals and have cocktails which were at a reasonable price.
The shuttle service was good to the town centre and back.
The tours booked from the hotel are overpriced, we booked a tour from a tour shop in the town which was very cheap.
The staff is very nice and friendly.
I would stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JanisBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, May 5, 2013
Dear JaniceBrisbane,

Greetings from the River Beach Resort & Residences Hoi An!

Thank you for taking the time in writing us a feedback about our hotel facilities and services. We are very glad that you've enjoyed yourself during your stay in the River Beach Resort. There is nothing more fulfilling than reading our customers positive feedback about our services. It is highly appreciated.

We hope to see and welcome you again when you get the chance to visit Hoi An next time.

Best Regards,
Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Chapelle Montbrandeix
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 2, 2013

Both of us found the hotel lacking in any overall atmosphere. We were put off from the beginning when a whole page in guest information was devoted to how much you would be charged if anything ( and I mean anything went missing from the room ). I have stayed in a few hotels in my life and I have never seen that before. That said, the rooms were a good size and very comfortable. The breakfast was excellent and the one dinner we had was very good. The shuttle into town was punctual and the staff were very friendly but the atmosphere was not there as far as we were concerned. The tours at the tour desk were way, way overpriced. The beach bar/restaurant is o.k.

Since all the other reviewers are positive I am willing to admit that it might just be us.

Room Tip: We had a standard room which was all right for us as it had a balcony. If you want to pay for river...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scotcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, May 5, 2013
Dear Scotcher,

Warm greetings from the River Beach Resort & Residences Hoi An!

Firstly, thank you for taking the time in leaving a nice feedback about our facilities and services. We are very honored to have had you as our guests during your stay here in Hoi An. We are also happy to hear that you've enjoyed the breakfast and the dinner. It is in fact excellent for a medium sized resort like the River Beach.

On the other hand, we completely understand where you're coming from. Our team, especially the front office, has a big responsibility in making sure that items in every rooms are always double checked so there would be no issues upon checking in and checking out. Therefore, the such questioning. We completely appreciate your keen observations and honesty.

We look forward in welcoming you once again in the River Beach when you get the chance to go back in Hoi An!

Best Regards,
Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linkoping, Sweden
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 14, 2013

After two weeks of travel in different parts of Vietnam, we decided to take a few days "off", just relaxing and swimming before our return home. We booked a family suite, i.e. two rooms connected by an open door, with a view on the river. We had an excellent time at this quiet hotel with superb service. Free shuttle bus into central Hoi An.

Room Tip: Family suite is an excellent choice for families travelling with two children.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jag987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, April 16, 2013
Dear jag987,

Greetings from the River Beach Resort and Residences Hoi An!

We are very happy to hear from you. Like everyone else, including the whole staff of the hotel, we would like to say thank you for taking the time in writing a feedback regarding our hotel and our services. It is our pleasure to have served you in the best way as we can. It's also thrilling to read that you and your family had an excellent time during your stay with us.

We look forward in welcoming you again when you visit Hoi An next time!
Have a safe flight back home!

Best Regards,

Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frome, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2013

We've been regular visitors each year, and always feel like we are coming home when greeted back at the River Beach Resort. Its lovely to see the same staff time and again (and a positive sign for the Management of the Hotel) as it gives us an opportunity to get to know them, and vice versa. The location is perfect - a short trip into town on the complimentary shuttle, or a wander across the road to the beach to relax. Views are breathtaking, with an opportunity for some lovely morning walks into the local rural areas. As for the food - perfect, and we always get a takeaway for the plane just to extend the memory a few hours longer!

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Beach R, Director of Sales at River Beach Resort, responded to this review, April 10, 2013
Dear SimonWW_13,

Warm greetings from the River Beach Resort and Residences Hoi An!

It is always refreshing to read comments from our valued and loyal guests like you. With that, we would like to send our big thanks to you and your family for continuously choosing the River Beach Resort as your home here in Hoi An whenever you visit. We appreciate all of your kind words.

As we always say, we look forward in seeing you once again in the next years to come!

Best Regards,

Pham Hanh Trinh (Ms.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River Beach Resort

Property: River Beach Resort
Address: 05 Cua Dai Street, Hoi An 842353, Vietnam (Formerly Dong An Beach Hotel)
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Top resorts Hotel in Hoi An
#25 Family Hotel in Hoi An
#29 On the Beach Hotel in Hoi An
#33 Romantic Hotel in Hoi An
#55 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — River Beach Resort 3.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia and Agoda so you can book your River Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
River Beach Hotel Hoi An
River Beach Hoi An

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