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“Best staff in Vietnam ”

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Victoria Hoi An Beach Resort & Spa
Ranked #54 of 159 Hotels in Hoi An
Certificate of Excellence
Reviewed January 1, 2014 via mobile

The resort is a well maintained, clean four star establishment with good facilities overall. Food beats expectations both in terms of variety and quality. The best of it all though is the staff, extremely friendly, caring and attentive, yet informal: much better than what you get in more prestigious 5 star resorts; so far by far the best in Vietnam. Only downside is the beach (poor) possibly damaged by last Autumn typhoon. To conclude whilst the resort was a good experience, I would not travel all the way to Hoi An again: cute but really not worth the time and money to get there.

Stayed: January 2014
Thank Marcovojage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,041 - 1,047 of 2,233 reviews

Reviewed December 31, 2013

We arrived in the mid evening and even though the it was windy and raining for most of the time we were there one thing that was noticeable were the friendliness of the staff at all times, the breakfast was very good and the choice was excellent. we di not get the chance to have a trip in the motor bikes and side cars, but if you want to get out and try the views of the local area, but seeing the faces of those that had been it must have been a trip of a lifetime. we had an upgrade to a sea view room with 4 poster bed and there was separate walk in wardrobe and bathroom. Very well presented and decorated, it was a lovely experience.
We used the spa and the cost for a massage was very good when compared to one at home, and the sauna and steam rooms are excellent.
We used the hotel 'car' for a trip to My Son. One thing the hotel do not mention is that it is by Mercedes with your own driver - quite unique in Vietnam as there are very few quality cars on the road and the hotel should make more of this service in their advertising for trips. Very good and quality and you really feel as though you are important to them.
it is well worth going for a walk to the fishing village at ben tau - turn left out of the hotel and walk for a mile or so and you find true Vietnamese life, and a bar at the end that serves chilled beers at a very good price.. 15000 dong - about 50p!.. with an amazing view over the harbour area. There are also a good few bars just outside the hotel - about a 5 minute walk if you want to try some local cuisine at very good prices also - if you do not want a trip into Hoi An - about 4 miles - 6KM. Taxis cost about 85000 dong - under £3 for a one way trip so good value.. The hotel runs a shuttle service to the town - if you are going to town for dinner then make sure you get the 7pm shuttle (10 minute ride) as restaurants start to close down from 9.30pm..

Room Tip: Sea view rooms near the poolside bar are quiet - some rooms have guests walking past and are not pri...
  • Stayed: December 2013, traveled as a couple
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Thank rudddavida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

We spent Christmas at this hotel, and it was such a joy. The staff are so friendly we felt like we'd joined their family. Food is superb, even the Christmas buffet - my heart sinks when I know there is food for large amounts of people, because usually the quality and service suffer, but not here. They all worked together as a team to make this a special occasion. A delight, and if we come back to Hoi An this is were we'll stay

Stayed: December 2013, traveled as a couple
1  Thank Mandyinad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

We spent 3 nights at this hotel and it was excellent! The hotel offered a shuttle service to town which was very popular as Hoi An was a gem of a city. Our room was very spacious and well decorated. Every facility was on offer that we unable to work out why it was not a five star resort. There was a huge choice for breakfast or dinner or you could eat out in Hoi An where there was a wealth of restaurants for all tastes. It rained all day whilst in Hoi An but we were still able to enjoy ourselves, as the Spa was excellent value offering discounts on treatments which we took up. There was a games room which also kept us occupied on a rainy day. Good size pool with the beach a stone throw's away. This was our best hotel on our 19 day trip to Vietnam & Cambodia.

  • Stayed: November 2013, traveled as a couple
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2  Thank Whitehalltraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

The staff, the pool, the beach, the food, the rooms - everything about this place brings you into dreamland. I love this place. Out of the mayhem of endless tailor shops, close to the sea, and yet close enough for a cycle into town to visit some of the great restaurants. This place does not disappoint.

Room Tip: Get a bicycle for your trips into town...
  • Stayed: January 2013, traveled with family
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3  Thank Raymond_Carver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

We just left this beautiful hotel in Hoi An, Vietnam.it is located about 15 minutes from town. they do have a free shuttle to and from town. We like the freedom to come and go on our own schedule. it was usually $4 to $6 US dollars to take a cab that came very quickly. The hotel is lovely, the staff is very helpful and the breakfast buffet is very good.
the mistake we made was my fault for not reading the fine print. I love a room facing the water...so we upgraded to a suite on the water. Our room did not have an indoor shower.We were there over Christmas and it was a bit chilly.It has an outdoor private shower which would have been fine if it was warm outside. We did have a large Jacuzzi that was a bit tricky to get into and it also had a handheld head that I guess could be used as a hand held shower. so we had to bathe in the Jacuzzi. there was also not enough hot water for both of us to take a complete bath back to back. I tended to go second and it always ran out of hot water halfway through my bath.
Going back and re-checking the information it did mention the outdoor shower...I never imagined there would not be an indoor shower. also, these rooms are right on the water and the water was very rough while we were there.There was a nice outdoor sitting area but it tended to be a bit chilly to sit out. We did enjoy the hotel and the issues were my own fault. Looking back at the other reviews it also looks like lots of rooms had water views without upgrading to a suite. Also, the extra room in the suite was a Japanese style tea room which was not practical for us.

Room Tip: I would ask for a regular room with a view.
  • Stayed: December 2013, traveled as a couple
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1  Thank EKHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

Solid 4 stars.
Pros:
good location close to old city and on ocean
Shuttle to town
Nice front desk staff
Huge suite on the beach with private outdoor shower. Room 404. Great with kids bc of separate room
Descent strength internet in rooms.
Nice pool
Good spa

Cons:
food was ok, not great
gym was pretty worn and small


Stayed: December 2013, traveled as a couple
1  Thank sarag7229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Hoi An Beach Resort & Spa

Address: Cua Dai Beach, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hoi An
#8 Romantic Hotel in Hoi An
#8 Family Hotel in Hoi An
#9 Top resorts Hotel in Hoi An
#19 On the Beach Hotel in Hoi An
#25 Luxury Hotel in Hoi An
Price Range: $114 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Hoi An Beach Resort & Spa 4*
Number of rooms: 109
Official Description (provided by the hotel):
Discover Hoi An, splendor of the past Annam, a most charming town listed as a World Heritage site by UNESCO. Explore the vestiges of a glorious Cham past. Victoria Hoi An Beach Resort & Spa replicates a traditional fishing village with small streets, water ponds and village houses with clay-tiled roofs, providing a warm and restful environment. ... more   less 
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Also Known As:
Victoria Hoi An Beach Resort And Spa
Victoria Hoi An Beach Hotel Hoi An

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