After researching all the hotels near Hoi An, we settled on Victoria as the reviews were awesome. However, I was honestly disappointed by the room and hotel, but definitely not the views. The hotel is located about 30 minutes from Da Nang airport along a stretch of Kua Dai beach with all the other mega-resorts. Driving past the other resorts, Victoria is noticeable aged and not in a good way.
The hotel itself is designed in a very Japanese style, with flowing ponds with koi and bridges, tatami mats inside the room for tea. There is only one pool and with the vacancies pretty booked up the lounge chairs filled up fast and the pool got crowded. Some people had to come "save" a chair while they ate breakfast to ensure a spot while others had to lurk around waiting for help to pull out chairs. Personally, I think the beach resort needs to have enough chairs at the pool for most of the guests. That said, the beach, and plenty of seating was literally a ten-second walk away, so there was always another option.
We booked the junior suite (second most expensive) and the views were STUNNING. However, for over $200 dollars a night, the room was less than impressive. Decorations were dated and dusty, found some dead ants on the sheets, TV was too small to watch movies, and was not a fan of the dark toilet area. The outside shower was an asset and definately added to the room, but for this price, I really expected more.
The hotel does offer frequent free shuttles to Hoi An (the town) and this was very conveinent and professional, but so do all the other hotels in the area. The staff was friendly enough, but as expected in a resort setting and nothing extraordinary. The food at the pool was acceptable, but saving grace was the breakfast buffet. It was plentiful, diverse, fresh, and delicious.
And now, the other reason for losing a star rating, the SPA was NOT pleasant. We decided to check it out and give it a chance, as I am a huge fan of spas and went to the Hyatt spa just the day before. The Victoria spa was super outdated (80s?) and the lady who gave me the massage seemed more interested in finishing it quickly than doing a good job. It was a special for "Vietnamese Massage" for 800,000 dong (about 40 USD) for an hour, but I almost asked her to stop as it was dirty and her technique was sub-par.
So, Victoria does live up to its stunning beach views, but that's about it. I would definately suggest shopping around the other "luxury" hotels to get more for your money.
- Official Description (provided by the hotel):
- Discover Hoi An, splendor of the past Annam, a most charming town listed as a World Heritage site by UNESCO. Explore the vestiges of a glorious Cham past. Victoria Hoi An Beach Resort & Spa replicates a traditional fishing village with small streets, water ponds and village houses with clay-tiled roofs, providing a warm and restful environment. ... more less
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- Also Known As:
- Victoria Hoi An Beach Resort And Spa
- Victoria Hoi An Beach Hotel Hoi An