We stayed at the Sunrise for 4 nights over Christmas.
We were disappointed when we booked that we had to pay USD 220 for a Christmas Eve dinner buffet, there was no flexibility, if you were staying at the hotel, you had to pay it. Hope they change that policy in the future. I was unwell on Christmas Eve and could not enjoy the buffet so we paid it for nothing.
That said, it is a lovely hotel. At check in, you are provided with an overview of the hotel and the amenities. It is true that we were also provided the name of a tailor in town who the hotel recommended. This didn't bother us as we used the tailor and found them to be really good. However I take the point that it does seem inappropriate however I think everyone in Hoi An has someone to recommend to you.
The hotel grounds are beautiful, 2 pools, walk out to the water. Gorgeous landscaping. The weather was cold so we did not enjoy the pool but it looked great.
Breakfast was a buffet and it was extensive, the biggest I have seen. Issue was the hotel was full and so we waited most mornings to get a table. The food was good. Breakfast was the only meal we had at the hotel. They have a spa but we did not use it as the pricing was quite high.
They have a gym however for the size of the hotel (222 rooms) it was very small. 2 treadmills, 2 bikes and some weights. We went twice and it was busy both times, we waited for equipment. They do have tennis courts which would be another option for a work out.
Location was ok, it is a good 15 minute ride into Hoi An. They have a shuttle which runs regularly, however not every hour, which I hope they change. We always ended up taking a taxi back as we missed the shuttle, Taxi is $6 USD plus tip. There is nothing else around the hotel so if you are looking for a beach break, time around the pool, you will like it. We felt like we spent most of our time in shuttles and taxis. We would have preferred to stay closer to the town.
Staff was fine. They were helpful. It was my birthday while we were there and the front desk wished me a happy birthday in the morning and when we returned in the evening, there was a cake and card in the room - very nice touch.
We stayed in Suite 3127. The room was big! Front hallway with a small bathroom which led into a TV sitting room. Big corner couch, big screen TV. The bedroom was a separate room, also big, with a king sized bed. White sheets and comforter, black out drapes. Bathroom attached. Big with a nice shower and a bathtub. Room was very clean with big bright windows. Bed was very comfortable and room was really quiet. We slept really well.
However the bathroom was really dark. Not sure if it is hip but it was so dark, I did my make up in the TV room where there was some nature light. They need to add more lights in the bathroom. Also the room was huge but the storage space was limited. Good room to hang things but there were only 3 small drawers. And the bathroom counter was quite small so no where to really put anything on the counter. We had to keep our toiletries bags on the floor.
Overall our stay was ok, we felt like we overpaid (particularly due to the mandatory Christmas Eve dinner) however we left our booking too late and the Sunrise was the only hotel with availability.
- Official Description (provided by the hotel):
- SUNRISE PREMIUM RESORT HOI AN - The Art of luxury Perfectly nestled alongside Cua Dai beach - one of the most beautiful beaches of the world with only 10- minutes' drive to Hoi An Ancient Town, Sunrise Hoi An Resort is one of the most luxury resort radiating the charm of Vietnam's most picturesque town. Here, experience the Art of Luxury paired with the unique cultural touches. Designed for offering tranquility but yet all the modern features a Resort has to offer, Families and Couples alike will enjoy the unique touch of Sunrise Service. Inspired to reflect Hoi An's heritage the resort is paying attention to the young guests with an exclusive Kids Club. Beauty and SPA Treatments are making Sunrise Hoi An resort a ultimate destination to unwind together with its breathtaking infinity lap pools overlooking Cham Island and has won multiple awards. Surrounded by lush garden and the center piece pool and its stunning lap pool SUNRISE PREMIUM RESORT HOI AN offers a total of 222 rooms ad luxurious appointed suites and 12 stunning Ocean Front villas. Designed by renewed and awarded UK Design Office NOOR Sunrise Hoi An Resort is capturing local style and contemporary living standards for guest rooms, suites and also Restaurants and Bars. SUNRISE PREMIUM RESORT HOI AN is not only an award winning resort however is proudly recognized to be leader in quality standards and a young and motivated team. Luxury Bathroom Amenities, luxurious beddings Sunrise offers the for its Premium Customers a private Club in which you can indulge and spoil yourself with many benefits such as an exclusive High Tea, unlimited usage of high-speed Internet, Complimentary bicycles and complimentary Minibar ... more less
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