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“Can’t ask for more”

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Sunrise Premium Resort Hoi An
Ranked #61 of 147 Hotels in Hoi An
Lyon, France
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Can’t ask for more”
Reviewed November 22, 2013

Booked this place for our honeymoon and I must say that I was very impressed by this place. Especially by the beautiful architecture and the attractive design on the interior. Our room was very luxurious, clean, large, well equipped and the view of the ocean is simply priceless. We found here only good quality services and the staff is simply top notch. A refined place that made our stay unforgettable and you simply can’t ask for more. We will for sure come back and stay here at any time.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RosieTNorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 22, 2013
Bonjour cher client de France,
Thanks a lot to spend time with us and your great comments. we appreciate.
We are moving forward to recovery from series of typhoon and tropical storm and to be ready by end of the year.
We hope to see u again.
Wish u all the best for end of the year.
Bonnes fetes
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,858 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (759)
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English first
Los Angeles, California
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 20, 2013

Admittedly we came to this property during the recent tropical depression (a few days after the typhoon), which limited our options and forced us to focus closely on this resort.

The entry and setting of Sunrise is beautiful and grand. The place is airy, light and very sophisticated. Check in was efficient but the staff lady showed easy irritation at any additional questions - she was not outright rude, but we ended up feeling like a nuisance, rather than a welcome group.

We splurged on the Sunrise Suites, at the end of a long hallway. Wow, the room has a long hallway leading to a large living room and adjacent bedroom. The views were amazing. The furniture was clean and the bed was comfortable. Linens were of good quality. The only small things we noticed is the lack of handles on the insides of the glass toilet and shower doors, making it harder to open one way. Water pressure was fine. The amenities were good and we enjoyed the shower gel.

Given the storm, we discovered the windows and sliding glass doors facing the beach were not watertight - staff had to keep bringing towels to stave off the puddles. This led to some concern about a floor mounted powerpoint nearby, but thankfully it stayed dry.

There are 2 restaurants on this property, but one was closed due to the storm. We were told the menu was the same for both, and given the resort being 6km from Hoi An, it would be great if they would vary the cuisine between the two instead. Food was of good quality and we had no major complaints. Dining staff were friendly and responsive.

Although we could not enjoy the beach, we saw some guests swimming in the one visible pool, which was of decent size. Some of our group enjoyed the spa as well. Overall I would consider this place if ever in the area again. It takes about 40 minutes to drive from Da Nang airport but is ideally situated if you want to focus on Hoi An (which is what I would recommend as it's a better tourist spot than Da Nang).

Room Tip: Go for the Sunrise Suite if you want space and views. The standard rooms do have great views though...
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank socal1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 22, 2013
Dear guests from USA
Thanks a lot to spend time with us and your comments. We appreciated.
if greetings at the beginning was not up to your expectation, please accept my apologize and we will look into it.
We are moving forward to recovery from series of typhoon and tropical storm to be ready by end of the year.
We hope to see u again.
Wish u all the best for end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 20, 2013

This resort was wonderful, we had booked 6 nights but had to leave after 3 due to the approaching typhoon. The time we had at the resort was amazing we did get one swim in but the weather was against us. We enjoyed our beautiful room and the Happy hour of two for one.
The shuttle to Hoi An was very good and reliable as was the airport transfers. The tour desk folk were great getting us flights out of Danang when we were evacuated - nothing too much trouble. All in all a great resort just nasty weather.

  • Stayed November 2013, traveled with family
    • Value
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Helpful?
1 Thank donettie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 22, 2013
Dear guests,
At first , thanks a lot to spend time with us and sorry to make short your stay. it was a safety issue We have been very lucky to escape on this horrible issue. we realized later on was quite serious,
We are moving forward to recover and be ready by end of this year.
We hope to see u again.
Wish u all the very best for end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamborine Mountain, Australia
Level Contributor
614 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
Reviewed November 20, 2013

We stayed at Sunrise for 6 nights, everything from the beginning of being picked up at the airport in Da Nang to our check in and everything there after was PERFECT The staff were truly personable and genuinly attentive and always happy to see and help you. The food especially the breakfast buffet was no less than perfect (strawberry bircher muslie to die for). I am mostly quiet fussy and I can say I rate this resort 10 out of 10 and we will return one day for sure.

Room Tip: Over looking the beach which most rooms do anyway
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaile1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 22, 2013
Dear guests,
So nice from you. Thanks a lot to spend time with us and your great feedback.
We are moving forward to recovery from series of typhoon and tropical storm to get ready for end of the year festivities.
We hope to see you again.
Wish u all the best for end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haderslev, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 19, 2013

Our trip to Vietnam was unforgettable. We enjoyed so much our 3rd floor room, the spa treatment, the food in the main restaurant and especially the great service provided by courteous staff. Special thanks to Mai, a little girl with beautiful smile and her excellent problem-solving skill. She was so calm in helping me finding my wallet back. We seemed to see her around the restaurant every time we came to dine (we had a full package booked through deals.com, with food, room, and spa treatment included). Front office staff were very friendly. We enjoyed the spa, the food and the hospitality in the restaurant the most. Highly recommend....

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 19, 2013
Dear guest,
Thanks a lot to spend time with us and your great comments.
Mrs Mai is our new Restaurant Manager and glad to hear she doing right. she will be aware of your comments.
We recovery from serie of typhoon and tropical storm since one month . We are moving forward to fine tune the resort and be prepare for end of the year.
We hope to see u again
Wish u all the very best for end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bli Bli, Australia
Level Contributor
178 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed November 17, 2013

This is a Great new Resort in Hoi An, Rooms are great very comfortable beds, stayed 3 nights here timing was a bit off as a tropical depression happened Friday so a bit wet none the less the Hotel was very comfortable, they have regular free shuttle to Old Hoi An town, which is a great advantage

I have to say the level of English by the local staff is excellent and in fact the standard is of the highest I have experienced, Front office staff are just excellent very helpful and efficient, well done all staff at Sunrise

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 19, 2013
Dear guests
Thanks a lot to spend time with us and your great feedback. We appreciated.
We are recovery from serie of typhoon and tropical storm since one month and we keep on going to fine tune the resort
We.hope to see u again .
Wish u all the best for the end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 17, 2013

We were utilizing our deals.com voucher and stayed 4 out of the 6 nights due to imminent typhoon Haiyan threats. But the 4.5 day stay my husband and i had, was awesome. Lots of friendly staff and the food was included in our package and of a high standard. Happy hour was great too! Otherwise expect $15 for a glass of champagne. Regular Shuttle bus into Hoi An is free. But if you aren't sure what time you will return just jump in a vinasun cab for $5. We had nice sunny, hot and steamy weather most of the time. Felt sorry for the staff and locals who were busy boarding up the windows in readiness for their 15th typhoon that season. Rooms are nice, try and get a room with a Pool view as they have more atmosphere. The beach isn't much to write home about though. This destination is fascinating. Driving from Danang airport you will see scores of very large hotel chains. Sunrise Hotel was a nice size. I used the gym regularly, day spa is lovely and got 2kg worth of washing for 60,000 dong across the road about $3. You can also buy wine and beer here half the hotel prices. The tailors in town are awesome I got 8 dining chair covers (took one from home) and 6 dresses, couple of business shirts for around $500 US the quality was great. All the tailors are a vey high standard. Just risk it. Wish we had time to take advantage of free bike hire. I saw the same deal again recently and considered buying it again cos it is fantastic value. Highly recommend.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSunrise, General Manager at Sunrise Premium Resort Hoi An, responded to this review, November 19, 2013
Dear guests,

So nice from you , your comments. Thanks a lot to spend time with us.
We are step by step recovery from series of typhoon and tropical storm and on going to fine tune the resort.
We hope to see u again.
Wish you all the very best for end of the year.
My best regards
Jean Luc Bonneau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise Premium Resort Hoi An

Property: Sunrise Premium Resort Hoi An
Address: Au Co Road, Cua Dai Beach, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #61 of 147 Hotels in Hoi An
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sunrise Premium Resort Hoi An 5*
Number of rooms: 222
Official Description (provided by the hotel):
SUNRISE PREMIUM RESORT HOI AN - The Art of luxury Perfectly nestled alongside Cua Dai beach - one of the most beautiful beaches of the world with only 10- minutes' drive to Hoi An Ancient Town, Sunrise Hoi An Resort is one of the most luxury resort radiating the charm of Vietnam's most picturesque town. Here, experience the Art of Luxury paired with the unique cultural touches. Designed for offering tranquility but yet all the modern features a Resort has to offer, Families and Couples alike will enjoy the unique touch of Sunrise Service. Inspired to reflect Hoi An's heritage the resort is paying attention to the young guests with an exclusive Kids Club. Beauty and SPA Treatments are making Sunrise Hoi An resort a ultimate destination to unwind together with its breathtaking infinity lap pools overlooking Cham Island and has won multiple awards. Surrounded by lush garden and the center piece pool and its stunning lap pool SUNRISE PREMIUM RESORT HOI AN offers a total of 222 rooms ad luxurious appointed suites and 12 stunning Ocean Front villas. Designed by renewed and awarded UK Design Office NOOR Sunrise Hoi An Resort is capturing local style and contemporary living standards for guest rooms, suites and also Restaurants and Bars. SUNRISE PREMIUM RESORT HOI AN is not only an award winning resort however is proudly recognized to be leader in quality standards and a young and motivated team. Luxury Bathroom Amenities, luxurious beddings Sunrise offers the for its Premium Customers a private Club in which you can indulge and spoil yourself with many benefits such as an exclusive High Tea, unlimited usage of high-speed Internet, Complimentary bicycles and complimentary Minibar ... more   less 
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