I had high expectations of this resort and felt I had carefully researched this hotel and had leant strongly on the reviews in Trip Advisor so I was dismayed and disappointed on arrival. So such so that on arrival in the room I went back to the comments on Trip Advisor only to find more recent activity reflected my concerns. I have waited 4 days to post this...
If I had rated this hotel on the first day I would have given it 'one'. I really understand the frustration of the reviewer that did this. I was so irked by the really shoddy workmanship on 'all' aspects of the resort's construction and finish .Personally it was an insult to my senses and highly distracting. And like others have said it does not meet the criteria of a 5 star hotel. I put some of my frustration down to 35 years of critiquing hotels as a travel consultant.
The last 3 ratings of this hotel reflect how I see it. If you want a beach location, fine. It is now making sense based on a 6 night stay and I am enjoying this aspect. If you are coming to Hoi An for 3 nights then I would stay at the Heritage in town.
I find the ambience hard to rate. Yes I strongly agree it looks and feels like a giant medical research centre but when I bothered to relax down at the beach pool it felt worlds away from that feeling. Helpful happy staff made a difference.
I think there are enough well written reviews in the last week for future travellers to decide. There are a lot of Chinese groups staying here and I see this to be their major market for the future as the hotel looses its new glossy feel and the cheap construction looks even more evident.
- Official Description (provided by the hotel):
- SUNRISE PREMIUM RESORT HOI AN - The Art of luxury Perfectly nestled alongside Cua Dai beach - one of the most beautiful beaches of the world with only 10- minutes' drive to Hoi An Ancient Town, Sunrise Hoi An Resort is one of the most luxury resort radiating the charm of Vietnam's most picturesque town. Here, experience the Art of Luxury paired with the unique cultural touches. Designed for offering tranquility but yet all the modern features a Resort has to offer, Families and Couples alike will enjoy the unique touch of Sunrise Service. Inspired to reflect Hoi An's heritage the resort is paying attention to the young guests with an exclusive Kids Club. Beauty and SPA Treatments are making Sunrise Hoi An resort a ultimate destination to unwind together with its breathtaking infinity lap pools overlooking Cham Island and has won multiple awards. Surrounded by lush garden and the center piece pool and its stunning lap pool SUNRISE PREMIUM RESORT HOI AN offers a total of 222 rooms ad luxurious appointed suites and 12 stunning Ocean Front villas. Designed by renewed and awarded UK Design Office NOOR Sunrise Hoi An Resort is capturing local style and contemporary living standards for guest rooms, suites and also Restaurants and Bars. SUNRISE PREMIUM RESORT HOI AN is not only an award winning resort however is proudly recognized to be leader in quality standards and a young and motivated team. Luxury Bathroom Amenities, luxurious beddings Sunrise offers the for its Premium Customers a private Club in which you can indulge and spoil yourself with many benefits such as an exclusive High Tea, unlimited usage of high-speed Internet, Complimentary bicycles and complimentary Minibar ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Orbitz, Expedia, Asiatravel.com Holdings, Fastbooking, TripOnline SA, Cancelon, Hotwire, Agoda, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Sunrise Premium Resort Hoi An reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.