We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Horrible place!” 1 of 5 stars
Review of Hoi Pho Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hoi Pho Hotel
Ranked #151 of 192 Hoi An B&B and Inns
Airlie Beach, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Horrible place!”
1 of 5 stars Reviewed February 17, 2013 via mobile

I wish we visited tripadvisor before....
We had no other place to go because everything was full because of the Tet festivities, the woman at the reception charged us double the normal price in USD, after that she told us we had to pay in Dong at a horrible exchange rate. The bathroom smelled like the toilet in a very busy bar and the beds were dirty and old. She tried to push us into all kind of trips and tailor shops. We surely didn't leave any money or electronics unattended at the room, because we could feel we couldn't trust the people. We left next morning, a good lesson for us to always check the room first.

Stayed February 2013, traveled as a couple
Helpful?
2 Thank Dutchydreej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    27
    22
    12
    11
    41
See reviews for
2
43
16
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 23, 2013 via mobile

Do not stay there. I guess if you read this, it's because it's already too late as you stayed there. Can't see any othet reason why else you would look this hotel up. Dirty, aged rooms and furniture. Big room but would rather stay in a prison cell or in a basic bungalow especially you paying for the price of a decent hotel room fee. Staff are arogant, she told me she was going to search my bag for my passport if i don't leave it with her at reception. I didn't leave it there, she made me pay up front. HORRIBLE PLACE.

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank MrsBalaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hoi An hotels

Melbourne, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 23, 2013

Do not stay at this hotel!! The staff forced us to leave the key at reception when we went out, then used it to enter the room, rummage through our bags and take the money we had set aside for our visas for our travels. We were horrified to read so many other similar reviews from travellers and checked out to another hotel nearby. Do not stay at Hoi Pho Hotel!!

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank vikki_richo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 16, 2013

...... First they got annoyed when we took the $12 room over the $15 room.... They act so nice to ur face, then they ask u where your going and using ur key u have to leave at reception, they let themselves in and help them selves to money.... We are so lucky we only had $20 and some Malaysian money In the room ( in our backpacks) but they took everything except a $1 note!!!! They push tours on u and bus tickets to ur next destination!.... We didn't book anything from them, we just got the hell outta there... They're just a bunch of fake, thieving cons!!! dONOT sTAY hERE!!! ....oh and not to mention the ripped bed sheets and white towels that are brown!!! Bec and vikki Australia

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Beccak885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 9, 2013

Given the price the room was simply horrible. The linen and the towels were clean but so old that they were not white anymore, not to talk about the strange red spots on them. I was clearly overcharged as the staff pretended the prices exposed (250) were in dollars and not in dongs, well they either forgot to add a comma or they are scammers. Same thing with the My Son tour, the reception tried to sell me the tour for 200% of the average cost. I really didn't feel this place was worth the fame it got because of Lonely Planet.

  • Stayed December 2012, traveled solo
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank eisht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 9, 2013

Toilet of a place. We did the over nighter and arrived shattered and just wanting somewhere to crash. Computers were broken, wifi on the blink, holes in bed sheets, blood spots and stains on bed sheets, bed sheets damp, over priced laundry service, jacked up prices at check in desk, staff unhelpful. 8 of us checked in and by the evening all 8 were looking for somewhere else to stay. Places just up the street were around the same price and soooo much nicer! Do not stay here..it's a toilet!

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank martin o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 8, 2013 via mobile

This place needs to straighten its self out, as well as hire some new staff. The rooms were filthy and the staff weren't interested in giving any of their time to you. When my friend arrived in his room the sheets on his bed were still wet and when he complained they basically told him to build a bridge and get over it. My other friend found blood stains on her sheets. In a nutshell Hoi Pho sucks. If I wanted to stay in squaller I'd sleep in a cardboard box before coming back there.

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Dannyblue85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hoi An hotels
0.0 mi away
Thanh Van Hotel
Thanh Van Hotel
#62 of 123 in Hoi An
4.0 of 5 stars 508 reviews
0.0 mi away
Hoi An Viet House Homestay
0.0 mi away
Thanh Binh II Hotel
Thanh Binh II Hotel
#115 of 123 in Hoi An
3.0 of 5 stars 214 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Lucky House
Lucky House
#155 of 192 in Hoi An
3.5 of 5 stars 38 reviews
0.3 mi away
Champa Hoi An Villas
Champa Hoi An Villas
#110 of 192 in Hoi An
5.0 of 5 stars 12 reviews
0.1 mi away
Gia Bao Backpackers
Gia Bao Backpackers
#107 of 140 in Hoi An
4.0 of 5 stars 29 reviews
Show Prices
Show Prices
Show Prices

Been to Hoi Pho Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hoi Pho Hotel

Property: Hoi Pho Hotel
Address: 627 Hai Ba Trung | Town centre, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Hotel Style:
Ranked #151 of 192 B&Bs / Inns in Hoi An
Price Range (Based on Average Rates): $
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com and HostelWorld so you can book your Hoi Pho Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing