Difficult to put a label on this one. I've stayed here twice and will probably go there again, but it frustrates me a little.
It's not really a hotel, nor is it what I would call a villa, it's more like an exotic bed and breakfast.
The property is a building with only 5 or6 rooms adjacent to the most amazing gardens and pools that you have ever seen. These alone make it worth the stay.
It is some distance out of town in a beautiful area, quiet and picturesque. It is absolutely the most peaceful and relaxed place I have ever stayed in.
Some frustrations however:
Rooms are of a beautiful, stylish, modern design, but like so many resent SE Asia hotels, they are poorly finished and show signs of wear and tear rapidly. Plumbing fixtures corroding, tiles looking scruffy, doors sticking etc., etc.. The standard of cleaning is adequate but not excellent and this too is making the rooms look a little "tired".
There are no coffee or tea making facilities in the rooms. I find this very surprising and irritating because there is no restaurant, bar or cafe available either.
Staff are are really helpful but sometimes hard to find. Early risers will find that there may only be a gardener on duty. He will make you a cup of (very strong) coffee or tea, but speaks virtually no English, so can't do much more.
When more staff arrive, later, they are charming and will do absolutely anything for you, light meals, Pho, drinks, all wonderful, but I wish it was all a more organised.
I think the owners should think seriously about closing for a week or two in low season and moving in some top quality designers/builders and do a thorough "smarten-up". It doesn't need much, just some ATTENTION to DETAIL. They could then probably double the room rates and still have people clamouring to stay.
I, for one, would be back.
Please don't be put off too much by my comments, you'll love it, with or without improvements! One of my favourite places in the world.
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- Also Known As:
- Villa Hoa Su Frangipani Hotel Hoi An