The first day we were met by the nicest receptionist ever, the second day, her "evil twin" was at work...so every second day of our 7 night visit was very, very nice :)
During the first night one of us were eaten by bedbugs (the other one didn't sleep in the hotel), and when we addressed the issue to the "evil" receptionist, she gave us explanations such as allergy (food and mosquitos, amongst other things), but I've experienced bedbugs before, and know perfectly well how the bites looks and feels like.
After some discussion forwards and backwards, we got another room (bedbug-free), which we kept throughout our stay.
Another BIG MINUS was that the air-con was swithced off in the day time.
Will we come back..? To Hoi An, for sure - but not to Hoa My Hotel, because of the inconsistent service.
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