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“Outdated, Poor customer service”
Review of Green Field Hotel

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Green Field Hotel
Ranked #216 of 264 Hoi An B&B and Inns
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Outdated, Poor customer service”
Reviewed June 6, 2014 via mobile

Stayed in dorm room. Clean but poorly maintained like the majority of the hotel. Bike service seems like a good deal but bikes are in gross disrepair was left stranded kms out of Hoi An when the bike chain snapped and then they tried to make me pay to have it repaired and became very abusive when I refused. Reception staff are probably the only acceptable thing as they are generally helpful. Much better options around for the the same money.

Stayed June 2014, traveled solo
Helpful?
Thank Eoin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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489 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Dublin, Ireland
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 25, 2014 via mobile

Stayed here for 3 nights last July. The hotel itself was ok, bed was clean and fairly quiet. Staff were fairly helpful and helped us book the rest of our Vietnam trip but may have been hit a bit on the commission charges.

Stayed July 2013, traveled as a couple
Helpful?
Thank tonysface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guayaquil, Ecuador
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 12, 2014 via mobile

Greenfield was better than I'd expected. Chill and almost empty in low season. Blankets, wifi, great hot shower. Soap included, plus towel. AC great, pool decent. Staff nice at check in but made me move out of the lobby the next day where i was reading next to my bags so they could welcome other (higher) paying guests! Construction annoying. Bike rental great deal. Don't miss old city at night!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 9, 2014

I have stayed twice in the last 6 months and the experience has been impeccable: great location right across the street from the Raffles Mall and near the convention area/Suntec, great rate (book in advance on Priceline for best rate), nice modern rooms. Lobby and front desk is bit crowded, but I have never had any issue with the service. Great deal for a Singapore hotel and a great location: highly recommend.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tafany w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong, Thailand
1 review
Reviewed May 4, 2014

Our family stayed at Green Field Hotel for a duration of 10 days and thought it was a fantastic location to stay at. Staff was fantastic, very friendly and approachable and always seek to our attention in what we needed help in. We were upgraded from standard to superior rooms which were very clean with balcony. Overall, me & family enjoy our stay at this hotel.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cole m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2014

The staff was terrible!! Very unhelpful, rude and unprofessional. They told me everything wrong (distances, prices, availability...) to sell me their own stuff more expensive and moreover they got angry and more rude when found out I got ticket for the train that told me was full....

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calamar28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hoi An hotels

Leicester, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 1, 2014

The rooms were reasonably sized and provided all of the basics that were needed, but they were nothing to shout home about. The location is not to bad, it is quiet at night and is more or less directly between the beach and the old town (10 mins from beach, 5 mins to old town).

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Field Hotel

Property: Green Field Hotel
Address: 432 Cua Dai Street, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #216 of 264 B&Bs / Inns in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Green Field Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
We are a three-star hotel, located in the center of Hoi An Town with well-appointed rooms, swimming pool and Wi-Fi. ... more   less 
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Also Known As:
Green Field Hoi An
Hotel Green Field

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