When we arrived at the hotel everything seemed good. We had to wait for an hour because the airconditioning had to be fixed, but when we got into the room it was still leaking.
We told the reception and they said they would fix it, but we had to leave the room again (and we wanted to sleep!). After two hours of waiting, they still didn't call an engineer. We asked for another room, the woman from the reception looked mad but we got one.
In the second room, the bathroom door didn't close and we didn't have hot water, wich they promised us. Yet again, we had to wait for an engineer to come, he fixed the water but now the ceiling was leaking!!
When I got my laundry back, all my white clothes turned yellow. I politely asked the woman of the reception what could have happened. She got pretty mad and blamed me for blaming them!
I don't know if I just had bad luck, but the way the receptionists acted when we just politely asked for something was terrible. I wouldn't come back here.
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- Also Known As:
- Hoa Binh Hoi An