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“OK hotel but skip their laundry service” 3 of 5 stars
Review of An Hoi Hotel

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An Hoi Hotel
2.5 of 5 Hotel   |   69 Nguyen Phuc Chu Str., Minh An Ward | 26 La Hoi Str., Minh An, Hoi An ancient city, Quang Nam province., Hoi An, Vietnam   |  
Hotel amenities
Name/address in local language
Ranked #91 of 123 Hotels in Hoi An
Kinshasa, Democratic Republic of the Congo
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“OK hotel but skip their laundry service”
3 of 5 stars Reviewed December 19, 2012

We spent 3 nights here in one of their cheapest rooms on the 2nd (3rd for Americans) floor towards the back of the hotel. It was clean and spacious with a large bathroom with tub/shower and shower curtain (often missing in budget hotels in this part of the world.) AC and cieling fan functioned well and our room had a tiny private balcony. The breakfast was fine...but note that if you order a ham and cheese omelet it will be about half the size of the onion and tomato. Also, note that the milk they serve with the lipton tea is sweetened so adjust accordingly :)
Location was fine. Just two minutes walk from restaurants and the foot bridge over to the old part of Hoi An. We would have been perfectly happy to stay here longer, but left after 3 nights (half way through our trip) because we found a comparable place for $10/night cheaper.
Two bits of advice:
1) The hotel staff consistently come across as being annoyingly nosey about your schedule and interestes..."where are you going?" "what do you want to do in Hoi An?" "Are you going to have some clothes tailored?" etc. etc. We have read and observed that this is the norm everywhere in Hoi An, they want to recommend certain tours, tailors etc to you so that they will receive a commission. I always just smiled and said "that's my concern and not yours" and that usually ended the interrogation.
2) Avoid doing laundry at this hotel, if you do have them take care of your laundry be very clear about the services you agree to! My wife and I dropped off 4 kg which the gentleman at the front desk agreed to have laundered for $1/kg. There was one sweater that needed to be handwashed and I asked if they would also iron my two collared shirts and a pair of trousers -he agreed with no mention of a price increase. 4 hours later the regular front desk attendant (a lady) asked me to go ahead and pay for the laundry. I refused (I never pay in advance for laundry, in case they damage something) but in the course of the conversation she explained that $1/Kg was for washing ONLY and did not include drying the clothes or ANY ironing! I refused, argued with them, and ended up getting our clothes back un-laundered. Housekeeping at our second hotel was more than happy to do it for $1/kg...including drying.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Karuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
vienna
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 29, 2012

We liked this little hotel. We arrived at 5. am by the night train, and we were allowed to check in! Thanks for that!

It's in a great location, just a 5 minute walk from the centre of Hoi An.The rooms were clean and tidy, good value for money. However the room was quite shumid, there were raindrops coming from the ceiling (after turning on the AC this was not a problem any more)
The staff were very friendly and helpful and spoke excellent english. We were very satisfied with the laundry service.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank gabriella k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 25, 2012

An Hoi Hotel is a fine place to stay in Hoi An. Room was large, minimal furnishings (no desk or table for laptop). Very small balcony (large enough for one person to stand on). Breakfast was good (the pancakes were very interesting; I guess they were Hoi An style, because they were different from the usual). Breakfast area is nice, and overlooks the street. Hotel is in a good area, easily walk to anything in town, while still have little traffic around. Hotel rents bicycles at a very cheap price. Hotel also has a private car for airport runs. Pool was clean (not green with algae as reported in another review..I guess they cleaned it). Pool is rather small, but big enough for a few people at a time.

Room Tip: rooms closer to the lobby MAY have better wireless reception
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GLX1138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed November 22, 2012

We loved this little hotel. It's in a great location, just a 5 minute walk from the centre of Hoi An and quiet and friendly. The rooms were clean and tidy and we were surprised about what you got for the money! The staff were fantastic too...very friendly and helpful and spoke excellent english.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hannah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 21, 2012

An Hoi Hotel was a great plac for us to stay in Hoi An. Right on the river you are a 2 minute walk to the town centre and only minutes away from the bars, restaurants and night market that are along the river bed.
Our room was basic and clean and although we didnt have a balcony (we where on the ground floor) the room was bright enough. Plus we didnt go to Hoi An to view it from our hotel!
The pool was clean and had great sunshine over lunch time. A real sun trap. No body seemed to use the pool so we had it to ourselves.
Breakfast was light but satisfying, you have a choice of 1 drink and 1 meal. Selections included, fresh fruit with yogurt and honey, banana pancakes, vege omlettes or meat omlettes, toast and jam etc..... You could add more for a small price if you wanted more.
The staff were extremley friendly and helpful and although when you initially arrive they do the standard Hoi An 'my friends a tailor' routine they arn't pushy.
Wifi is accessable across the whole hotel with an excellent coverage. (At least in our room it was!)
We hired bikes for $1 and cycled to the beach that took about 20 minutes. Flat roads so was very pleasent.
If I had one complaint it would be that the water in the shower wasn't warm but after a hot day it wasn't too bad. Just dont cool down in the aircon too long before getting in!
The hotel manager arranged our 6am taxi to the airport and was there on time for only $15.
I would definately stay in this hotel again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DeeEm99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isla de Margarita
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 17, 2012

Hotel An Hoi enjoys a great location just across the river from main part of the old town and is just steps away from great restaurants and bars.
Staff at the front desk speak excellent English and have been very friendly and outgoing and not pushy about any tailors, tours or other ways to get Dong out of the pocket as is the norm in many tourist destinations in Vietnam.
Rooms are large and airy with good aircon and ceiling fan and most have nice big, ensuite bathrooms with ample hot water altho the bath in the room I am in (rm.306) is a bit small especially if it was for two persons but for one person it is acceptable. My friend has room 304 which has a balcony and the bath is much larger and has a tub.
Rooms and bathrooms are spotless and cleaned daily, Beds are comfy for a good nights sleep.
The only complaints are the minifridge in the room has not worked since arrival in spite of notifying the reception nothing has been done about it in four days but cold drinks are available in the lobby.
Also, the wifi sometimes does not work in the room but one can go down the hall and sit one the veranda overlooking the pool for better reception.
All things considered, I find the An Hoi to be a good deal for the price at $20 including breakfast for a single room. It seems the price for a double with a queen sized bed is available for the same price if you bargain.
Hoi An is a beautiful city but has gobs of tourists and the touts and street vendors become a little annoying after a few days.

Room Tip: Rooms 301, 303, 305 have windows looking out to the pool. Rooms 306 and 310 have large windows look...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank info_posadamargarita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

An hoi hotel is on great location, has a great staff. Only thing we didnt like was lady on reception because she was a bit anoying with talking us to go to tailor. Rooms are very clean, staff is really trying to please you and they are very frendly. Only problem that i had with hotel was that i booked it over one web site and then i came to hotel. Next day i got an email from site saying that i didnt showed up. Then i showed an email to reception and made a complain to web site and we all agreed that it was someones mistake. Now i just need to wait will they charge my credit card. If that happens i will report you.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mmmmatija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about An Hoi Hotel

Property: An Hoi Hotel
Address: 69 Nguyen Phuc Chu Str., Minh An Ward | 26 La Hoi Str., Minh An, Hoi An ancient city, Quang Nam province., Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #91 of 123 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — An Hoi Hotel 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
From the 16th and 17th centuries, Hoi An old town was famous known one of the major trading centers of Southeast Asia and was the home of Western businessmen & traders. And a small charming An Hoi islet raised by the silt by the Thu Bon River appeared. This islet combines the peaceful life with superb natural environment in harmony. Although, there are many social economic developments, Hoi An Old Town as well as An Hoi Islet still retains the ancient cultural Chinese- Japanese features with tile-roofed houses, narrow streets, alluring picturesque Hoai river. The An Hoi hotel is in the center of Hoi An ancient city, just 02 minutes from An Hoi Hotel, you can approach along Thu Bon River and visit the World Heritage Site, the unique cultural symbol of Hoi An Old town named Japanese Covered Bridge (Chua Cau). Only 50m to Nguyen Hoang night market and Food market is 100m. The tourist can shopping, buy some souvenir and can enjoy the traditional food of Hoi An. Which "An Hoi hotel" is the nearest place to come there. How can you get the nearest stay to visit Hoi An old town? Please come and stay with An Hoi hotel, you can experience the romantic moment in the sparkling & fanciful light in the full moon lit nights on the restaurant's balcony overlooking the Hoai river. Particularly, you enjoy the floating lanterns down on the Hoai River in the non- fluorescent lights, non-motorbike streets on the 14th day of each lunar month. This is the ideal place to gaze at many traditional or modern festivals in nationwide or worldwide stature. You can enjoy the sunrise in the morning and gentle breezing wind at noon from Thu Bon lower section. Combining with the daily local people activities, you can take the boat trip on Hoai River or a visiting tour in and around Hoi An Ancient Town such as Tra Que Vegetable Village, Fishing Tour, Hoi An City tour as well as My Son Holly Land.... The An Hoi Hotel with modern furniture facilities and equipments, spacious and furnished in 39 Vietnamese style rooms with a colonial house outlook, reasonable prices as well as especially enthusiastic, trained staffs will meet all your demands. We are honor to be served. The front side of hotel have daily activity " Walking and Cycling Street" , forbidden using motobike and car... The tourist go to our hotel by motobike or car can go the back side of hotel ( 26 La Hoi street) to be welcomed. ... more   less 
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