We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
N4602IJMS

Lovely hotel, a bit far from the main area

5.0 of 5 bubblesReviewed Oct 24, 2019
I had a lovely time at this hotel. They have two pools (one for kids, one for adults) which was nice during the hottest parts of the day. We did a food tour through the hotel and it was FANTASTIC. Nhi was an amazing tour guide and she brought us to some great food.

The hotel was clean, and the service was great. My only thing is as someone who likes to walk everywhere, it was a bit further from the action than what I'm used to. This normally wouldn't be a problem however it got so hot when we were there that it was uncomfortable to travel in the heat.

Other than that, this was a great place to stay!
Date of stay: October 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Front Office Manager at RiverTown Hoi An Resort & Spa, responded to this review
Responded Oct 30, 2019
Xin chao N4602IJMS,

Thank you for your sharing your real experience about Hoi An River Town hotel. It's very wonderful while you enjoyed our nice room, swimming pools.

We greatly appreciate your compliments about our hotel staff, especially Nhi- excellent our guide. You are completely right when saying that Nhi was extremely friendly, fun and always full of positive energy.

Once again, thank you for staying with us and we really hope to welcome you back to Hoi An River Town hotel on your next trip to Vietnam.

Best Regards,

Thuy Nguyen (Ms.)
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
  • Hotels.com
  • ZenHotels.com
    $80
  • Algotels
0.7 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Booking.com
  • ZenHotels.com
    $52
  • Hotels.com
0.3 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Booking.com
    $121
  • Algotels
  • Hotels.com
0.4 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    $91
  • Trip.com
0.1 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
$54
$50
Fully refundable
  • Hotels.com
  • Trip.com
  • Priceline
1.3 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    $55
  • Trip.com
1.5 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Booking.com
    $63
  • Hotel Website
  • Hotels.com
0.9 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Booking.com
    $98
  • Hotels.com
  • Trip.com
3.0 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    $59
  • Hotels.com
0.8 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
$109
Fully refundable
  • Hotels.com
    $107
  • Agoda.com
    $82
  • Expedia.com
    $109
3.1 miles from RiverTown Hoi An Resort & Spa
Free Wifi
Free parking
View more hotels in Hoi An
Reviews (5,035)
Filter reviews
5,035 results
Traveler rating
4,838
171
21
1
4
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
4,838
171
21
1
4
Show reviews that mention
All reviews the river old town night market welcome drink lovely hotel hotel restaurant the hotel offers breakfast buffet is egg station large pool wonderful stay breakfast was amazing quiet location the hustle and bustle noodles free shuttle stayed here for nights
Selected filters
Filter
Updating list...
798 - 803 of 5,035 reviews
Reviewed October 20, 2019 via mobile

I've booked this place through a 3rd party app, when realizing the hotel was too luxurious I realized it was an error (I'm a poor solo traveler). The receptionists were very understanding and bent over backwards to help me resolve it. In my 15 minutes there I quickly understood that this hotel is top-notch, international standards professional.

All of the guests walking around were smiling from ear to ear in lush bathrobes. The entire place is super clean, with exceptional hosts and a refreshing intimate pool with a direct view of the river and bridge. Despite being out of place, I was treated like a King.

When I return to Vietnam with a +1, I will surely come straight to River Town Hotel ♥️

Thank you!!!

Date of stay: October 2019
Trip type: Traveled solo
2  Thank NateThanNever
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Front Office Manager at RiverTown Hoi An Resort & Spa, responded to this reviewResponded October 30, 2019

Xin chao NateThanNever,

Warmest greeting from Hoi An River Town hotel.

Thank you so much for taking your time to posting such an excellent review on TripAdvisor although you haven't stayed at our hotel yet. We really appreciate it. It is so wonderful to read your compliments about hotel staff and pools.

Once again, thanks for your hearty comment and do hope to welcome you back here in the nearest future.


Yours Sincerely,


Thuy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 19, 2019

The front office staff spoke wonderful english and were amazing bunch of young gals and guys. almost felt like family! The Executive Chef at breakfast made sure we got out vegetrain pho' and remembered it everyday. Nice rooms overlooking the river. walking distance to most of old town. will come back. trip to My Son was arranged too. Hoi An was magical as always.

Room tip: river facing rooms. once the doors were closed, we did not hear any noise and slept well. away from elevators and kids!
Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank rnathanLA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Front Office Manager at RiverTown Hoi An Resort & Spa, responded to this reviewResponded October 20, 2019

Dear Sightseer818283,

Thanks so much for choosing Hoi An River Town hotel to stay and had great experience with us.

Your excellent review is really a big effort for all staff to continue promoting their enthusiasm and passion in job, so that we can always bring to guests the best value of what they paid for and saved the most relaxed and memorable experience when staying in Hoi An River Town hotel.

If you come back Hoi An-one of the most romantic towns in the next visit, we are always available to assist you and give you another wonderful stay.

Yours Faithfully,


Thuy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 18, 2019 via mobile

Thank you very much Lemongrass Spa team at Hai An River Town Hanoi for excellent spa experience. Spa nice decor and setup, Spa reception very helpful and friendly, Spa Therapist is professional and good skill. Highly Recommended.

Date of stay: October 2019
Trip type: Traveled on business
Thank Chumun888888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Front Office Manager at RiverTown Hoi An Resort & Spa, responded to this reviewResponded October 20, 2019

Xin chao Chumun888888,

Warmest greeting from Hoi An River Town hotel.

On behalf of hotel Management as well as staff members, I would like to express my sincere thanks to your excellent reviews on TripAdvisor.

Your wonderful compliments about our nice design and decoration, professional service at our Spa are a meaningful gift for all staff to nonstop their improvements in job to bring guests the most enjoyable experience.

Once again, thanks so much for choosing Hoi An River Town hotel and giving us such nice feedbacks. We do hope to welcome you back in the nearest future.

Sincerely Yours

Thuy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 13, 2019 via mobile

We stayed for 6 nights two adults and our two young daughters.
The whole experience was great from the beginning till the end of our stay.
Best breakfast we had in Vietnam with big selection with almost everything you can think about.
There are two pools - one for adults only and the other is allowed for children. The adults pool was better (bigger, quieter and more shade) but our kids enjoyed them very much.
The beds were comfortable.
We enjoyed our stay in Hoi An immensely part of it thanks to this hotel.

Date of stay: October 2019
Trip type: Traveled with family
1  Thank Almogim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Front Office Manager at RiverTown Hoi An Resort & Spa, responded to this reviewResponded October 13, 2019

Xin chao Almogim,

Thank you so much for your wonderful review on TripAdvisor. We greatly appreciate the time and effort you spent on sharing your real experience about Hoi An River Town hotel.

We take great pleasure in knowing that we have succeeded in making your visit to Hoi An an amazing and relaxing one. We are so thankful for your compliments about our lovely pools at the hotel with excellent food and drink service and comfortable bed. Your sincere comments will help us with our continuously effort to improve the service quality.

Thank you again for choosing Hoi An River Town hotel and do hope to have the pleasure of welcoming you back in the near future.

Best Regards,


Thuy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 11, 2019

Great hotel, big and clean rooms , frandely stuff. Wonderful breakfast the best in Vietnam. Excellent location, very close to the Center and night market.
Just ask room not with a view to the river as there is wood bring and the traffic make very much noise.
If you don't mind then the view is great.

Date of stay: October 2019
Trip type: Traveled with family
Thank Adventurer625768
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THUYN570, Quản lý bộ phận lễ tân at RiverTown Hoi An Resort & Spa, responded to this reviewResponded October 17, 2019

Dear Adventurer625768,

Warmest greeting from Hoi An River Town hotel.

Thank you very much for taking the time to share your perfect stay at our hotel. It is always a pleasure to receive positive feedback like yours. We really enjoyed having you stay with us.

We are thrilled that you have had such an gorgeous memory and we do hope that we will be fortunate enough to welcome you again to Hoi An River Town Hotel


Kind Regards,


Thuy Nguyen (Ms.)
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
View more reviews