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All reviews ancient town great hotel free shuttle to the beach private beach excellent location balcony room old quarter japanese bridge within easy walking distance the hotel staff comfortable beds few minutes walk stayed here for two nights special thanks birthday cake excellent stay night market
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Reviewed January 19, 2020

I stayed here as part of a tour, which I don't normally do. The hotel was a pleasant surprise. The location is perfect, just a short walk away from the entrance of Hoi An's famous Old Town. The rooms are also nice and clean. The bed was nice and big and comfortable. Ask for a view of the rice fields in the back! Breakfast was yummy, and there is a shuttle that will take you for free to the beach. The spa is also great, with a very friendly staff! I would definitely stay here again.

Room tip: Ask for a view of the rice fields!
Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Ernabel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkluxuryhotels, General Manager at Silk Luxury Hotel & Spa by Embrace, responded to this reviewResponded 5 weeks ago

Dear Ernabel D

On behalf of Silk Luxury Hotel & Spa by Embrace Hospitality, thank you for choosing us to stay during your recent trip to Hoi An and for your impressive five star review on TripAdvisor.

It is delightful to find that our hotels' location, features & design was according to your liking. We are so happy to note that you are happy with our staffs' services offered and it will be surely a motivating factor for them.

Appreciate that you wish to return to our hotel and looking forward to welcoming you again in the near future until then we wish you all the best for the new year!

Kind regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

This was the best hotel of our 14 day tour of Cambodia and Vietnam. Very near the old city, with great staff and "Japanese style" amenities. The room was just wonderful.
Only drawback (reason for 4 stars) was the mediocre breakfast with limited choices and not very tasty entrees.
Sorry!

Date of stay: December 2019
    • Value
    • Rooms
    • Service
1  Thank jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkluxuryhotels, General Manager at Silk Luxury Hotel & Spa by Embrace, responded to this reviewResponded January 12, 2020

Dear Mr. Jack M

On behalf of Silk Luxury Hotel & Spa by Embrace Hospitality, thank you for choosing us to stay during your recent trip to Hoi An and taking time to share your feedback on TripAdvisor.

We are delighted to find that Silk Luxury been the best hotel during your whole trip from Cambodia to Vietnam and we all feel proud. Out team & I personally do our utmost to make our guests satisfied and enjoy our facilities and services. Especially my team would be encouraged with kind complements of yours.

Our breakfast is covering all delicacies to cater for all international travellers that includes traditional local food as well. However, it is regretting to note that our breakfast spread is not exactly what you preferred.

Looking forward to welcoming you again in the near future until then we wish you all the best for the new year!

Kind regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Beautiful and well run hotel in Hoi An that we would highly recommend to anyone staying in town. The hotel complex is surprisingly large and well designed for being in downtown Hoi An and consists of traditional Vietnamese and contemporary buildings. We stayed in the modern wing and enjoyed the very nice room paired with very friendly and overly attentive staff.

The location is walking distance from the major sights of Hoi An (20min walk to the Japanese bridge) and it’s nice to come back to such a calm and peaceful environment after a hectic day sightseeing.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank Nicholaimilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkluxuryhotels, General Manager at Silk Luxury Hotel & Spa by Embrace, responded to this reviewResponded January 12, 2020

Dear Nicholaimilton

On behalf of Silk Luxury Hotel & Spa by Embrace Hospitality, thank you for choosing us to stay during your recent trip to Hoi An and for your impressive five star review on TripAdvisor.

It is delightful to find that our hotels' location, features & design was according to your liking. We are so happy to note that you are happy with our staffs' services offered and it will be surely a motivating factor for them.

Appreciate that you wish to recommend our hotel to other and looking forward to welcoming you again in the near future until then we wish you all the best for the new year!

Kind regards,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2020 via mobile

We spent two nights at the Silk Luxury hotel on our trip through Vietnam and we couldn’t be happier. The location was a ten minute walk from the Japanese Bridge and historic vehicle free old town.

The rooms are lovely and comfortable with views over the rise paddies or pool. Great breakfast with lots of choices and breakfast room was welcoming.

Date of stay: January 2020
Trip type: Traveled with family
1  Thank 71brucen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkluxuryhotels, General Manager at Silk Luxury Hotel & Spa by Embrace, responded to this reviewResponded January 7, 2020

Dear Mr. Bruce

On behalf of Silk Luxury Hotel & Spa by Embrace Hospitality, thank you for choosing us to stay during your recent trip to Hoi An.

While we take this opportunity to thank you for taking the time to share your five star feedback on TripAdvisor, we are happy to find you have enjoyed our services and facilities offered.

Looking forward to welcoming you again in the near future until then we wish you all the best for the new year!

Kind regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2020

We really enjoyed this hotel. It had a great, classic look. Our rooms were large and well equipped. The staff were nice and the breakfast was fine. Also, there is a nice pool area. It is only a short walk to the tourist area. I would definitely stay here again.

Date of stay: December 2019
    • Value
    • Rooms
    • Service
Thank DCB402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silkluxuryhotels, General Manager at Silk Luxury Hotel & Spa by Embrace, responded to this reviewResponded January 7, 2020

Dear Guest

On behalf of Silk Luxury Hotel & Spa by Embrace Hospitality, we take this opportunity to thank you for taking the time to share your feedback on TripAdvisor.

We are delighted to find that you have thoroughly enjoyed our hotel and the services & facilities offered. Yes, our food have very good feedback in general and thank you your complements too. We take utmost care of our guests and appreciate kind compliments of our team. Will share this with them and surely they will be motivated further.

As you preferred, looking forward to welcoming you again in the near future until then we wish you all the best for the new year!

Kind regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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