We had lunch at El Torreon today - and I only perused the reviews on here after eating there. My message is the same as the other reviews - nice setting, OK food, but appalling service.
We ordered paella for two and a salad and was told it would be a 30 to 40 minute wait - that sounded fine as it reassured us that its be freshly cooked. As time marched on, we asked our waiter several times what was happening and we were assured it was about to come.
I tried to talk to the head waiter but he brushed me off. I went for a walk and couldn't find our waiter, so i spoke to a waitress and she was surprised our food had not arrived 70 minutes after ordering it.
As we were getting ready to walk out, the paella (but not the salad) arrived. I'm fairness, it was nice, but the extended wait and lack of concern from our waiter did not leave a positive impression. The Argentinians at the next table agrees that the service was appalling and they were not happy either.
There must be better options in Colonia - it's a pity when you only are there for a day and have a negative experience like this - at prices far inflated on BA As prices.
I would only go there if time was not an issue and you didn't mind having to walk about to find the waiter - and don't mind not all your order being presented!
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