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Grand Excelsior Sharjah
Ranked #7 of 79 Hotels in Sharjah
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“LATE STAY”
Reviewed February 5, 2014

Arriving at the hotel on a very busy weekend, I was welcomed with fast service and an immediate room! Friendly, helpful staff, large clean comfortable rooms, all made for a relaxing weekend. Priority Pass Gold Pass benefits are superb, including the room upgrade!
HIGHLY RECOMMENDED, GOOD SHOPPING LOCATION, EASE OF PARKING AND HOTEL & LOCAL TRANSPORT. GREAT VALUE AS WELL.

Room Tip: All rooms have good facilities. Lagoon facing rooms are best view and suites are superb. All rooms a...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, February 7, 2014
Dear rb,

Thank your for choosing our Holiday Inn Sharjah for your recent stay. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel because of the service and recognition being an IHG Rewards Gold member.

Thank you for your loyalty. We look forward to welcoming you back soon.
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380 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cairo, Egypt
2 reviews
Reviewed February 3, 2014

This is my second stay in Holiday Inn Sharjah and actually a two long stays for the purpose of business trips, my current stay was like 45 days.

The hotel is really neat and amazing, best part of it I liked about was the staff there.
They are really helpful and all the time ready to assist with a smile.
On my birthday they sent me a sweet complimentary cake which really left a great impression for me on how much they are keen for their guests.

They offered me an upgraded great room with lagoon view, Which was clean and the housekeeping was always on time.

The hotel is near from lots of facilities like markets, a City Center mall and some restaurants

for sure I would recommend the hotel for anyone and will be happy to visit it again in near future :)

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mohamed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, February 4, 2014
Dear Mohamed E,

We sincerely appreciate the time you took to post your feedback during your recent stay at Holiday Inn Sharjah. It was certainly a pleasant to have you as our valuable guest. We are delighted to know that your stay was excellent and you enjoyed the surprise birthday cake we prepared for you.

Please recommend Holiday Inn Sharjah to your family and friends. We are proud to welcome satisfied clientele and look forward in hosting you again the future.
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Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 30, 2014 via mobile

Stayed here for 1night using loyalty points. Got upgraded to suite and late checkouts. The service was very good. It is something that they obviously work at.

Hotel is a bit tired but room was spacious and clean. Internet speed ok.
Didn't use the facilities or restaurant. Has the seafood grill for room service but this was a bad choice.

Location is ok but requires taxi for the blue souq or corniche.

Stayed January 2014, traveled on business
Helpful?
Thank Syd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, February 4, 2014
Dear Syd M,

Thank you for taking the time to communicate your feedback regarding your recent stay with us at Holiday Inn Sharjah. We are delighted to see your comments about our good service. Your candid feedback will help us to understand what we do well, and what we need to focus on improving.


Again, thank you and we look forward to your return visit.
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John O'Groats, United Kingdom
Level Contributor
224 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed January 10, 2014

I stayed in this hotel about 7 years ago and had a good impression. So I suggested to my wife that we spend a couple of nights there at Xmas time.

It's a nice hotel but getting a little tired. Superb lobby and the front desk staff was helpful and friendly. We were upgraded to a suite - this was most elegant. Sitting area, dining area, huge bedroom.

Strangely a lot of the literature is in Russian - this seems to reflect the clientele. There were certainly a lot of russians in the hotel. And we went across the road to an Indian Restaurant - the guy seemed surprised that we (white skinned people) could speak english!

Sharjah is a nice place. The bus tour is good and it's easy to walk to the corniche.

Sharjah is, of course, dry. In fact it's so dry that 'malted drinks' are not even available in supermarkets.

Well worth a stay.

Room Tip: We had a glimpse of the sea.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank canoepunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, January 12, 2014
Dear ebookpunkie,

Thank you for taking the time to communicate your feedback regarding your recent stay at Holiday Inn Sharjah. It is always a pleasure for us to get nice comments and we are really happy you spent Christmas with us. We are delighted to hear that you were upgraded and that you liked the room.

Again, thank you and we are looking forward to welcome you again.
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Chennai (Madras), India
2 reviews
Reviewed December 7, 2013

My experience in the recent stay there 1st week Dec'13 was very good. The receiving of front office staff was very polite and pleasant. I have realised a total difference in the behaviour and response from the entire hotel team. All the staff members are very attentive and deliver their best of service.

Room Tip: More spacious rooms are available. Rooms are facing main road at both sides.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Palan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, December 9, 2013
Dear Palan2013,

Thank you for taking the time to communicate your feedback regarding your recent stay with us at Holiday Inn Sharjah. We are delighted to see your comments about our Front Office staff and the entire hotel team.

Once again thank you again for posting your review! We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
136 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed November 19, 2013

I stayed at this lovely hotel for two days and am quite happy with the overall experience.It is located in a busy area with a large number of shops, restaurants and shopping areas and the drive to the airport takes about fifteen to twenty minutes. The hotel is about five minutes walk from the Al Mamzar waterfront. It is a nice place for a walk and one can spend some free time here
The hotel has its reception on the third floor. We had a smooth check in and were given rooms on the top floor. Nice big rooms with all modern amenities like TV, AM/FM clock radio, Tea/Coffee maker, magazines. I liked the high standard of cleanliness and was impressed with the good quality of bed linen. My room faced the main road and it was reasonably free of street noise.The bathroom too was nice with good quality of toiletries. The bath tub though was a bit old with peeling anti skid tapes and the water had a yellowish color. Also the hotel does not have laundry facility in house and all laundry is sent out and hence if you need some thing done in a hurry you will be disappointed..

I was quite impressed with the house keeping and room service staff. They were prompt and friendly and ever smiling which is a big plus point. Food ordered in the room was nice and tasty. The hotel is pretty busy and the breakfast time can get really crowded. I had a lunch and breakfast at the restaurant. Choice of food was a bit limited and the staff at the restaurant could have been more responsive.

Overall it was a very nice stay and the only thing I was not happy about was the not too responsive attitude of the staff at the restaurant. Would still love to come back here.

  • Stayed November 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ravimark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, November 21, 2013
Dear Ravimark1,

Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for some inconveniences you experienced during your stay.

We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Thank you for staying and we hope to serve you again should your travels bring you back in the area.
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Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

Its been a pleasant stay in holiday in Sharjah, This is my 2nd long stay in this hotel and I found it very nice with very nice ambience, good location and the great hospitality by the staffs. Internet connectivity is good, transportation services to imporatant locations everyday. Overall its a very good expericence in my stay in Holiday Inn Sharjah.

Room Tip: Corniche side rooms will provide a good view.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dushmanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tareks1973, Front Office Manager at Grand Excelsior Sharjah, responded to this review, November 21, 2013
Dear Dushmanta,

Greetings from Holiday Inn Sharjah! It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts. As a valued customer, what you think is important to us. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving.

We are looking forward to welcome you again. Please do invite your family and friends.
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Additional Information about Grand Excelsior Sharjah

Property: Grand Excelsior Sharjah
Address: King Faisal St, Sharjah 61191, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Sharjah
#4 Business Hotel in Sharjah
#6 Luxury Hotel in Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Official Description (provided by the hotel):
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn

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