The main reception guy we dealt with was rude and uninterested in us....kept answering the phone instead of concentrating on our check in.Mess up with payment at end of stay - asking us to pay when we already had. Room was spacious and modern but smelly like someone had just eaten take away in there...the smell stayed for our stay no matter how long we had the windows open. Pool was nice on the roof but small and crowded.
Moment of panic when alarm sounded in the middle of the night for us to evacuate the hotel but then stopped...call to reception revealed someone had been smoking in a non smoking room and set it off....
Bell boy was so helpful and friendly and should be in charge as he knew exactly what was going on and what needed to be done.
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