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“Outstanding service”
Review of Hilton Sharjah

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Hilton Sharjah
Ranked #2 of 79 Hotels in Sharjah
Certificate of Excellence
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Outstanding service”
Reviewed June 3, 2014

We've stayed here twice now with my wife and young daughter. Welcoming staff very professional, upgraded to a suite! It is superb value for the money. Wallet service with good parking facilities.The rooms are perfectly adequate and both pools are lovely. My favorite hotel close to DXB.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, June 8, 2014
Dear Marian V

We loved reading your review of our hotel, especially when it is headed with a statement like ‘Outstanding Service’. Thanks for taking the time out to send this review and letting us know how we are doing.

Glad to note that you liked our valet services, the room and our pools, but the fact that you mentioned about our staff really delighted us the most.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (239)
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Abu Dhabi, United Arab Emirates
Level 6 Contributor
269 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed June 2, 2014

I was in Sharjah for a wedding and I stayed here. Overall, this place was totally fine.
The public areas of the hotel were quite nice - all shiny and modern. I thought that the breakfast that I had was good - lots of choices, friendly service, and a nice view overlooking the corniche. There were two pool choices on either side of the hotel and both seemed really nice. didnt go in either, but they seemed well maintained, with ample deck chairs, etc, to make it comfortable. I dipped my toes in the water and it seemed a good temperature.
Room was a tad dated. My bed was comfortable and it had all the hilton touches - the sheets, the mattress, etc. What frustrated me was the inaccessibility of plugs in the room. I have what I thought were UAE standard plugs with my blackberry and adaptor for my us appliances, and there were only two plugs in the room that seemed to accommodate these plugs. it was very awkward to find the plugs and plug them in, which was annoying.
Another thing that I find annoying (and this is a chain-wide thing, not necessarily specific to this Hilton) - the charge for wifi. Wifi in the lobby is free, but here they charge a pretty high rate - 100AED - to have room access. I've stayed in third world countries in hostels and lower star rated hotels, and had better wifi for free in my room. It simply irks me that a high level hotel continues to charge for it.
If you have to go to Sharjah, then this place is probably the best you're gonna do. There are some nice views from the rooms, but looks can be deceiving as I was ready to get out of Sharjah ASAP.

Room Tip: go high up and ask for a room overlooking the corniche. the view is pretty good.
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jasoncrh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, June 8, 2014
Dear jasoncrh

Thank you for your recent review of your stay at our hotel.

Happy to note that you liked the breakfast choices, the friendly service and the lagoon view, however regarding your comments on the inaccessibility of plugs and the Wi-Fi charge; I shall be exploring this further with my team as we endeavour to improve our services even further in the future.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2014

My wife and I have just completed a nine night stay and this is our second time at the Hilton Sharjah. Check in was incredibly slick taking just a couple of minutes and then an escort to our room. The staff are polite and accommodating. Special thanks to Mr Hassan, Front Desk Manager for ensuring a comfortable and enjoyable stay. My wife and I are looking forward to returning to this exceptional hotel later in the year.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, June 8, 2014
Dear Robert C

Thank you so much for your positive feedback on our hotel and its team. Commendation like this really motivates us to strive to perform better.

We are really glad that your wife and you enjoyed your nine night stay with us, the special mention of our staff delighted us the most.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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Doha, Qatar
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 1, 2014

I have stayed (and will continue to stay) at the Hilton Sharjah, on many occasions. Aside from the great location, the staff make this hotel. Great service all around, and a highly recommended for business or vacation travel. Recommend the executive lounge, gym, pool...its all good.

Room Tip: Top, cornice facing rooms...perfect.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJB00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, June 8, 2014
Dear PJB00

Thank you for your recent review of your stay at our hotel.

We are really pleased to see that you are satisfied with many aspects of our hotel and that you will continue to stay with us.

So glad to hear that you particularly like our location, gym, pools, but the special mention of our staff and the service really delighted us the most.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 31, 2014

We spent 4 nights in this hotel when we stayed in the Dubai area. While it is some distance from the Dubai metro, we only went to Dubai one day, spending more time in the Sharjah museums and on a tour of the eastern emirates. After a day in Dubai it was so refreshing to return to this relatively quiet location on the beautiful Sharjah corniche. The views of the corniche are wonderful, and the pools are terrific.....large enough for a really enjoyable swim. We ate in the restaurant once, and it was very good. The Casbah area is a 5-10 minute walk from the hotel with restaurants, cafes and store; a nice place to relax in the evening. Hotel staff very helpful. Our room was spacious, clean, it seemed a little musty or smoky when we checked in but that was not noticeable after a few hours. Unfortunately WIFI is free only in the lobby. Overall though we were pleased with the hotel and happy we had chosen to stay in Sharjah.

Room Tip: Rooms facing the corniche have a great view. Be sure to request a non-smoking room if that's wha...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlenaMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, June 8, 2014
Dear Alena MK

First of all, thank you very much indeed for this feedback. We really appreciate it.

Happy to learn that you found our hotel to be in a relatively quiet location after visiting Dubai once, also you found the view, the pools, room and the surrounding areas great, but it was the mention of our helpful staff that delighted us the most.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Italy
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2014

Simply great Hotel and lovely and nice location. It was a short stay for me but everything was smoothly and all the staff so helpful and well trained. A Big thanks to Hassan in front desk. Nice Pools and restaurants specially the buffet very good. If you have time please try it! Hope to have a chance to going back soon and maybe spend more days.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joybis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, May 26, 2014
Dear Joybis

First of all, thank you very much for this feedback. We really appreciate it.

So glad you found our hotel great as well as our location, pools, restaurants and the buffet, but it was the special mention of our staff that really delighted us the most.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 6 Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 22, 2014 via mobile

Recently I stayed atthis hotel during a training. The rooms are nice, spacious and clean with an amazing view over the corniche. Room amenities are good. Check in and out was smooth and was explained about the hotel facilities. Breakfast has a great variety and good and attentive service same for lunch and dinner at Mojo. We had dinner at the Iranian restaurant, the food was truly amazing. Overall I had a great stay and enjoyed the hotel.

Stayed May 2014, traveled on business
Helpful?
1 Thank AnnaPascal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, May 25, 2014
Dear Anna Pascal

Thank you for your feedback on your recent stay with us.

Pleased to hear that you particularly liked the room, lagoon view and the amenities as well as the food and the services.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sharjah

Property: Hilton Sharjah
Address: Corniche Road | Al Majaz 3, Sharjah 3930, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 79 Hotels in Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sharjah 5*
Number of rooms: 259
Official Description (provided by the hotel):
A landmark hotel with rooms and leisure facilities overlooking the magnificent Khalid Lagoon, Hilton Sharjah is ideally situated at the heart of the Emirate, only 15 minute drive from Dubai main attractions and business districts. With a variety of landmarks and free transfers to the beach and shopping options, the hotel has a passionate team and facilities to provide a memorable and refreshing stay with a twist of local touch. ... more   less 
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