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“Hilton Sharjah - a good choice for families!”
Review of Hilton Sharjah

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Hilton Sharjah
Ranked #2 of 79 Hotels in Sharjah
Certificate of Excellence
1 review
“Hilton Sharjah - a good choice for families!”
Reviewed January 7, 2014

Especially our kids enjoyed very much the heated pools and we all liked the service quality of the staff. The only downside of the hotel is its location for those who want to go everyday to downtown Dubai, traffic during rush hours is really terrific, which may cost a lot of time and the actually rather low taxi fares more expensive. However, the hotel shuttle bus to Deira City Centre is quite a convenient alternative - although it could circulate even more often...

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 15, 2014
Dear Simon P

Thank you for your feedback on your recent stay with us.

Really glad to know that your kids enjoyed the heated pools, but the fact that you liked the service of our staff delighted us the most.

Nevertheless, I note your observation regarding the rush hour traffic between Sharjah and Dubai and can only reassure you that the municipalities of both Emirates are well aware of this and are investing heavily in the infrastructure nevessary to alleviate the problem in the near future.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (236)
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Langley BC, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 6, 2014

Hotel is a bit old, needs remodelling. The location is perfect and the service is truly Hilton but the rooms are old and tired and need urgent remodelling. It is very important this is urgently address in order to keep the Hilton brand intact in this hotel

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Adeyemi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 15, 2014
Dear Adeyemi A

Thank you for your recent review of your stay at our hotel.

We are really glad to hear that you particularly enjoyed the location.

However, I also note your comments regarding the bathroom and I shall be exploring this further with my team as we endeavour to improve our services even further in the future.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 3, 2014

My wife and I stayed here for 2 nights (1 day) just to break the journey home to UK from a wonderful holiday in Thailand and Vietnam.
First impressions were excellent, especially as, being Hilton Honours Gold Card holders, we were escorted from the 'normal' reception area to the VIP lounge by the assistant manager for check in, and then welcomed by the General Manager and Operations Manager before we even got to our room! And the next day we saw both managers around the hotel (they are obviously very 'hands on') who again asked if they could do anything to improve our stay.
We were also upgraded (as 'Gold' members) to a Superior room on the 11th floor with beautiful views across the lagoon. However, the bathroom was a little 'tired' and not quite up to the standard I would have expected for such a room. Arriving late afternoon on day one and leaving very early on day three (i.e. 2 nights / one day) we only had two evening meals, both taken in the 'buffet' dining room. I must say that the standard and variety of the buffet was that we had experienced in similarly priced hotels in Thailand and Vietnam in the previous 3 weeks, but again the staff were helpful.
It was nice to have the two pools on either side of the hotel (on the second floor) as it meant that you could always find the sun (or avoid the sun) if you so desired.
The position of the hotel was good, overlooking the Lagoon and with a nice promenade in front of the hotel for an evening stroll to the Waterfront area.
Having the VIP lounge was useful, and although once again the 'fare' offered was nowhere near as extensive as we experienced in the Sofitel an M Gallery hotels in Thailand and Vietnam, it was adequate and professionally staffed.

Room Tip: Stop number 2 on the sightseeing tour bus route is just outside the hotel and this is an excellent w...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E6DMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 15, 2014
Dear E6DMT

Thank you for your recent review of your stay at our hotel.

We were really glad to hear that you were satisfied with many aspects of the hotel, but it was the special mention about the helpfulness of the staff here that delighted us most. All this feedback encourages us to improve and progress further.

However, I also note your comments regarding the bathroom and I shall be exploring this further with my team as we endeavour to improve our services even further in the future.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vlissingen, The Netherlands
1 review
Reviewed January 3, 2014

The service, staff and location are excellent. This is not Dubai. We loved the relaxed time. And the pace and friendly atmosphere in Sharjah. Will return. The room was clean and comfortable. The bathroom was clean and usable.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank J R H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 13, 2014
Dear J R H

Thank you very much for referring us as ‘Excellent Service and Value’. We strive on this sort of commendation and our team love to learn about how they are doing in the perception of our guests.

Of course we are pleased that you liked our location, the service and our staff.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Sincerely
Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
Reviewed January 2, 2014

The hotel is situated in a good attractive location. - Cross the road to have a safe walk with the family along the lake - Nice amusement parks for the kids - Couple of nice shopping center around - It takes just 15min to reach Dubai. To go to Dubai, leave hotel after 10AM and when coming back leave Dubai maximum 15h00 or after 21h00 to avoid rush hours. - Note that hotel provide free shuttle bus 3 times daily to Dubai Deira City Center

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fadi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 13, 2014
Dear Fadi C

Thank you for your feedback on your recent stay with us.

We are really glad to hear that you particularly enjoyed our location and the surrounding areas and the fact that we are so close to Dubai.

Nevertheless, I note that there were some aspects of your stay in which you rated us 4 out of 5 and we pay particular attention to these as it helps us stay focused on the aspects upon which we need to concentrate in order to narrow the gap towards perfection.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
abu dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2013

pro:good hotel to stay in shariah is Hilton hotel. facing Khaled lagoon with marvelous view of the shariah fountain. good amenities and good in-room dining experience. good breakfast. near city center. con:however internet is not free. meaningless tray fee for in room dining. bathroom amenities are average. pillows could be more comfortable.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Luay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, January 13, 2014
Dear Luay H

Thank you for your recent review of your stay at our hotel.

Firstly, I was pleased to see that you were satisfied with many aspects of our hotel, and glad to hear that you particularly enjoyed the location, marvelous view of the Khaled lagoon, near to city center and good breakfast.

Nevertheless, I note that there were some aspects of your stay in which you rated us 4 out of 5 and we pay particular attention to these as it helps us stay focused on the aspects upon which we need to concentrate in order to narrow the gap towards perfection.

Hoping to see you again soon at Hilton Sharjah.

Sincerely
Richard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 30, 2013

The city was very clean and the people were nice. Hotel and local transportation made getting around easy and inexpensive. We stayed in Sharjar and visited Dubai and Abu Dhabi. All were very nice and very clean.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank dqbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard G, General Manager at Hilton Sharjah, responded to this review, December 31, 2013
Dear dqbs

Thank you so much for your positive feedback. We really appreciate it.

It was nice to know that you found the city and the people nice, as well as the convenient location which made it easy for you to travel.

Looking forward to welcome you back, should your travels ever bring you back to Sharjah.

Sincerely
Richard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sharjah

Property: Hilton Sharjah
Address: Buhaira Corniche Corniche St | 3930, Sharjah 3930, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 79 Hotels in Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sharjah 5*
Number of rooms: 259
Official Description (provided by the hotel):
A landmark hotel with rooms and leisure facilities overlooking the magnificent Khalid Lagoon, Hilton Sharjah is ideally situated at the heart of the Emirate, only 15 minute drive from Dubai main attractions and business districts. With a variety of landmarks and free transfers to the beach and shopping options, the hotel has a passionate team and facilities to provide a memorable and refreshing stay with a twist of local touch. ... more   less 
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