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“Excellent Hotel”
4 of 5 bubbles Review of Hilton Sharjah

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Hilton Sharjah
Ranked #2 of 79 Hotels in Sharjah
Certificate of Excellence
United Kingdom
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 464 helpful votes
“Excellent Hotel”
4 of 5 bubbles Reviewed August 24, 2013

Most reviews of the Hilton in Sharjah praises the staff and hotel and I'm no different.

Excellent location - be sure to get a lagoon-facing room on the higher floors. There's a Mosque conveniently located behind the hotel with a variety of shops in the area too.

Staff were courteous and helpful. Incidentally I bumped into the general manager in the lifts and he took his time to ask me about my stay. All staff were fully conversant in English - something I didn't observe in other hotels in Sharjah.

See my picture of the majestic lobby.

The Iftar buffet was a real treat! Well done to the catering staff.

One minor point. I don't agree with Hilton's pricing for internet access. Surely this should be factored into the room rate like most hotels across the Emirates. Access is free in the lobby areas but chargeable in rooms. 100AED per day or 500AED per week.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
8 Thank ISSAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear Issat,

So glad to see that you found us an ‘Excellent Hotel’!

Every day the team here strives to go a step further in our goals of customer satisfaction and I am really glad that you noticed this.

Of course we were pleased that you liked our location but it really was the ‘courteous and helpful staff’ that really delighted us as we believe that however the hotel, it is really the people that make the difference.

Thanks for acknowledging the free Wi-Fi in all public areas in the hotel, which is a new benefit that we have introduced this year.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
A TripAdvisor Member
4 of 5 bubbles Reviewed August 24, 2013

Amazing staff at the Hilton very helpful and informative from changing funds to getting a ride to City Centre also willing to recommend places to see and visit. Hilton staff thank you my trip was totally amazing.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear TripAdvisor Member

So glad to see that you found our service ‘Excellent’!

Of course we were pleased that you liked our rooms, pool, food and the views of Khaled lagoon nice but it really was the ‘helpful and friendly staff’ that really delighted us as we believe that however the hotel, it is really the people that make the difference.

Hoping to see you again soon in Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

highly recommended!!!!!! staff are very helpfull and friendly, rooms was clean and tidy. view in the khalid lagoon was good both evening and morning...........nice swimming pool clean and tidy.......food was excellent.......

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Rexon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear TripAdvisor Member

So glad to see that you found our service ‘Excellent’!

Of course we were pleased that you liked our rooms, pool, food and the views of Khaled lagoon nice but it really was the ‘helpful and friendly staff’ that really delighted us as we believe that however the hotel, it is really the people that make the difference.

Hoping to see you again soon in Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 18, 2013

Overall experience was good. I expected more from Hilton Hotels but we had vey nice time. Maintenance work is require in the rooms and bathrooms. Noise level was high considering children in other rooms. some in accuraccy in the reservation lead to an upgrade in the room but some of the staff in the reception were not being fair where they gave priority to some other guests even though the reservation was similar.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Samer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear Samer K,

I was glad to see from the ratings that you generally enjoyed your stay with us but please rest assured that your other observations have been taken on board too.

I also note your comments regarding room maintenance and the extra noise of some guests celebrating the Eid Festival here I shall be exploring this further with my team as we endeavour to improve our services even further in the future.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

Booked thru my Travel Agency, i have been there for 4 Nights. I did enjoyed this Trip very much, due the Hotel and it Service have been very professional and great Atmosphere there. Mostly Businesstravellers there and the Businesscenter was well outfitted. I had a Standard Room, wich was nice decorated. Good Service in their Restaurant too

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank skytraintraveller88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear Skytraintraveller88,

We were really glad to hear that you particularly enjoyed the rooms and the food but it was the special mentions about the friendliness of the staff here that really delighted us most. All this feedback encourages us to improve and progress further.

Yes, you are to right to observe the higher proportion of business traveller guests, who prefer us for our city central locations, Internet Access and business centre facilities but also hope that you might have got a chance to experience one of our swimming pools or even the beach access on the shores of the Arabian Gulf.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

This was a quick Trip to Sharjah and i did book this Hilton. As it already have been recommended to me from other Businesspartners, i did went into this Hotel and i can say, that it was a good Choice. It have a nice and cosy Design - i liked it. Top friendly Service there. Staff did speak good english and also they gave me few good Recommendation for some typical Restaurants in that Area. Also in that Area have been few very good Shops. Top Quality Hilton!

  • Stayed June 2013, traveled solo
    • Value
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Helpful?
2 Thank GoldenBeachC62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear GoldenBeachC62,

I am glad the recommendation to stay in our hotel from your Businesspartner was a good one!

We were really glad to hear that you particularly enjoyed the ‘Cozy Design’ but it was the comments about the “Top Friendly Service’ that really delighted us most.

Looking forward to the chance of being of service to you again if your travels ever bring you back to Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

Excellent 2 week stay. Staff very attentive, but not too much. Ramadan was on so very quiet. Regularly had 2 pools to myself. Room spacious. Ask for one at front of hotel as fabulous view over the lagoon and the randomly playing fountain.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CABH_GM, General Manager at Hilton Sharjah, responded to this review, September 3, 2013
Dear David L,

‘LOVELY & COMFORTABLE’ were great words to hear!

Thanks for the positive comments and I am glad you enjoyed your stay.

Hoping to see you again soon in Sharjah.

Yours sincerely,

Richard Gosling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sharjah

Property: Hilton Sharjah
Address: Buhaira Corniche Corniche St | 3930, Sharjah 3930, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 79 Hotels in Sharjah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sharjah 5*
Number of rooms: 259
Official Description (provided by the hotel):
A landmark hotel with rooms and leisure facilities overlooking the magnificent Khalid Lagoon, Hilton Sharjah is ideally situated at the heart of the Emirate, only 15 minute drive from Dubai main attractions and business districts. With a variety of landmarks and free transfers to the beach and shopping options, the hotel has a passionate team and facilities to provide a memorable and refreshing stay with a twist of local touch. ... more   less 
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