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“Great Managment”
Review of Citymax Sharjah

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Citymax Sharjah
England, United Kingdom
Level Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Great Managment”
Reviewed March 31, 2013 via mobile

Enjoyed our stay at this hotel, mostly because the Manager, Ibrahim treated us exceptionally well. We also found Yasin to be very helpful.

Location itself is a little out of the way but we had our own car so it made things much easier, even though the traffic into Dubai was at times an hour long!

Free wifi in the lobby is also a plus, rooms are clean and comfortable, what more can you ask for from a budget hotel?

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dilly6396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Amman
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2013

This my 2nd stay in this hotel for three weeks, very good hotel, nice food, I appreciate the beach trip transport every day and Dubai transportation service.
Management very cooperative (Mr.Ibrahim)who advise and help and guide ,location is good in Middle of Shrajah and 15 min from Dubai Metro,5min to City Center.
Hotel is very clean and give free car parking to guests.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 15, 2013

The hotel is located at the edge of the road that leads to Dubai.

pros
- Rooms are tidied up every day.
- Hot shower worked very well.
- Responsive staff.


cons
- The biggest minus. Upon entering the room at night and turning on the light you will be surprised - cockroaches. Yes the good old cockroaches! ) I had to sleep with the lights on, so they that they do not get to my bed.
- There is a big noise in the room from traffic outside, all the time.
- Breakfast every morning - exactly the same every day.
- In order to cross the street where on the other side is a grocery store; it will take a decent piece to walk to on one or other side for crossing.
- Although the hotel has its own free parking on 3 floors, on each floor can be put just about 7 cars. In the evening, driving to the hotel, it may be that there is nowhere to park a car. For a hotel with 230 rooms to leave only 20 parking places is a bit ridiculous.
- WiFi in Rooms is only for a fee.
- So-called refrigerator in room - interesting was the temperature below 20 degrees (Celsius) or above in refrigerator :)
- If you are not affixing a sign on the door "Please do not disturb", then be prepared for that from 8:30 to 10:00 someone will knock to tidy up the room.
- Free shuttle bus to the sea - forget! A small bus that runs 3 times sea. For some time before it goes to the sea is a long row with the Russians, who are willing to fight for their place in Bus.

If all this into consideration, the Hotel is ok. Stable 2 or 2.5 stars

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Harijs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
Reviewed February 25, 2013

I can say The Hotel Manager was very nice and always help and guide and ready for any assistance. Also I really liked there room rates! Also has great a access in Sharjah and also This hotel has an excellent customer service and very polite and knowledge workers. I like to thanks Mr. Ibrahim for his help and support.

Room Tip: they are all the same room and they are comfy
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 3, 2013

Family of 4 (kids 10, 12) stayed there for 2013 new year eve for a week.

This hotel would easily get 4 stars in some European countries and as many wrote - great value for money.

Located on main road the location is perfect to explore both Sharjah (taxi USD3-10 to basically any interesting spot on the map) and Dubai (USD10 to Metro green line).

Breakfast and dinner buffets are good enough and much better than any food court in the malls. Dinner buffet is open till 11PM which is great when returning from day trips.

Reasonably priced 24-hour room food service yet not tried those.

There is big Lu-Lu hypermarket just 5-10 mins walk from hotel if you prefer shopping for food.

Never tried local eateries but their are plentiful and cheap within walking distance.

Sauna and gym are both on 1st floor and adequately equipped.

Rooms are equipped with coffe/tea station refilled daily (except water).

There is also hotel shuttle bus services to:
* local public beach (no infrastructure) 3 times/day for free
* Dubai mall: 3 times/week for USD8 both ways

Summary - this hotel is good if you actively exploring the area and use it for basic needs.

Don't go there if you are looking for stylish beach hotel, relaxed vacation or some advanced in-house facilities or services.

Room Tip: usually the higher the better. if travel in group - ask for connected rooms.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
9 Thank GoodTennisPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharjah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 22, 2012

This hotel has an excellent customer service and very polite and knowledge workers. The receptionist Yasin is one the best i have ever seen in customer service and help with excellent verbal ability and communication skills. Yasin was very helpful to me and introduced me to many ways of moving around Sharjah including making my stay in the hotel a great experience.
The whole staff is actually great but especially Yasin who gets out of his way just to help and make my stay at the hotel easy and enjoyable and i will recommend this place to all the people i know and i will them to Yasin to help them.
I thank Citymax hotel and his staff and especially Yasin for this great and awesome experience and next time i visit Dubai i will for sure come back to stay at this same hotel

Room Tip: the best tip i can give to anyone is to speak to Yasin personally and he will for sure help and guid...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Ibrahim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharjah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 11, 2012

Excellent value for money, good food and service at the restaurant, a waiter called Ramesh from India and a chef de partie called Ahmed from Syria, made feel like home. At the reception a Moroccan called Said and a brit from Manchester were so halpfull and nice.

I would like to thank them for their hospitality. They were so professional.

Mohammed OURZIK

Room Tip: Choose a room that's in the back of the hotel, one of which the number ends with 09.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Mohammed O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Sharjah, responded to this review, August 15, 2012
Dear Mohmmed,

I would like to thank you for taking the time to review our hotel on Tripadvisor, I really appreciate your comments and feedback as they aid us meeting our guests expectations. I was pleased to hear you were satisfied with the service and room. We look forward to seeing you again the future.
Once again many thanks for your review.

Many thanks,

Andrew Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citymax Sharjah

Property: Citymax Sharjah
Address: Sharjah Al Wahda St | Abu Shagara District, Sharjah, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #1 of 31 Specialty Lodging in Sharjah
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Sharjah 3*
Number of rooms: 240
Official Description (provided by the hotel):
Smaller travel budgets shouldn’t mean less comfort. At Citymax Hotels, part of the hospitality division of the Landmark Group, we offer 4 star quality comforts, at 3 star rates; in Dubai and Sharjah. Our well-appointed rooms, extensive in–house dining & entertainment facilities and strategic location of the hotel make it convenient for both the business traveler and holiday maker. ... more   less 
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Also Known As:
Citymax Sharjah Hotel Sharjah

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