Had a few issues with this hotel - -wasnt very helpful overall.
The staff were not as helpful as you'd expect in a 5* hotel, when you called for Room Service, it would take ages (up to an hour sometimes) to get extra duvets / pillows / sippers. Its a big hotel but it shouldnt take this long.
The Hotel Manager was very apologetic and did what he could to recompense us, he gave both my kids a 50 dirham token for them to play in the games room.
Yes - this Hotel have their own arcade games room - where families can buy tokens to play arcade games of all types. First Hotel I've seen with that to be honest. Its great to dump the kids there - they also serve food in there also.
Due to the location of this hotel, the few food trailers on this island are very expensive.
Its far better to goto the local mall about 10mins from the hotel and get what you need from there. The Mall is very good by the way, they even had an iHop (so obviously, we had to check it out), US pancake chain.More
- Free parking