I stayed with wife and 2 children (2 & 7) at the W.A in RAK between 8-18th April, having seen a review in Sunday Times travel.
We've been to Dubai a number of times but Atlantis has now got too busy & crowded!
The hotel is very impressive and what you would expect of UAE standard. Huge reception with immaculate furnishings.
Our double queen room was massive with so much room for us all that we did not need to take up the offer to upgrade to a junior suite for £100/night.
Despite being told we couldn't check in until 16.00, we were able to get into room at 10.00 and all staff were very friendly and welcoming.
Overall our stay was fantastic. The hotel, room, pool, beach, gym and all other facilities were first class. No having to get up early to reserve sunbeds like the Atlantis!!
The quality of food at buffet for breakfast and dinner was also excellent.
Our only criticism was lack of really good service around the pool or in restaurant.
Around the pool it was often hard to find any staff to take your order for drinks. Also sometimes staff would say they would get a colleague to come and serve you, only for no one to return. Often quicker to just go to bar yourself which isn't what you expect from 5*. When the staff did serve you, they were lovely and very obliging.
Also there were inconsistencies around the pool. Some days you got complimentary water, cold towels, sun glasses clean, ice lollies, other days nothing!!
In the restaurant at breakfast there was often a lack of glasses for juice. Also the table prep was a bit haphazard!
However, these are in our view minor issues in the overall scheme of things.
Our 7 year old was sick one morning at breakfast and the staff from Lexington Grill were so kind. Gave her water, cold towels and were completely unfazed by the mess. More concerned for her!
This hotel represented excellent VFM and we will definitely consider it again next year. Also our 2 year old loved one of our waiters, Akram, who took her to get ice cream and chocolate lolly's from the amazing Easter display!! He was a star!!
- Official Description (provided by the hotel):
- Inspired by the palaces of the Arabian Peninsula, Waldorf Astoria Ras Al Khaimah, ideally located 50 minutes from Dubai International Airport, will bring the legendary true Waldorf service to one of the most alluring beach front locations in the Middle East. An 18 hole championship golf course and a 350 metre private beach are set against the blue water of the Arabian Sea. The Waldorf Astoria Ras al Khaimah, will be a true luxury resort. The setting of this magnificent hotel will be matched by the unparalleled facilities with its stylish dining and entertainment venues, sophisticated conference and event facilities and its luxurious spa experiences available to guests. The 346 deluxe rooms and suites reflect the palatial surroundings and offer the luxuries of space and tranquillity. Each room extends over at least 72 square metres and offers panoramic views of the Arabian Sea, championship golf course and the impressive Al Hajjar Mountains on the horizon.Waldorf Astoria Ras Al Khaimah is home to ten bespoke restaurants and bars, offering an exclusive range of dining and entertainment experiences to suit every mood and flavour. From signature restaurants with succulent steaks and grills at the US steakhouse Lexington Grill, Japanese cuisine with sushi and teppanyaki at UMI, Middle Eastern flavours at Marjan and international dining experiences at Qasr Al Bahar to open air pool and beach side restaurants, elegant tea and coffee lounges serving light meals and traditional high tea and the vibrant night club, 17squared, on the 17th floor. A place of relaxation and restoration; the hotel's spa will offer signature treatments combined with exceptional care to create a place where guests can surrender and restore personal well-being. The gymnasium will feature an extensive range of Technogym equipment as well as a whirlpool and a sauna. Guests can relax in the two outdoor chilled pools and one the 350 meter white sandy beach. Waldorf Astoria Ras Al Khaimah offers a unique and timeless setting for gatherings and events of all descriptions. With the personalized service by dedicated event team this luxury property is the perfect location to host spectacular private celebrations, corporate conferences, team building activities, intimate beach weddings, cocktail parties, product launches and executive meetings. The hotel features a VIP arrival hall and multiple pre-function spaces, making it a spectacular venue for weddings, galas and high end corporate events. ... more less
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