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“Great Hotel to relax and enjoy the nature”

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Hilton Al Hamra Beach & Golf Resort
Ranked #7 of 26 Hotels in Ras Al Khaimah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel to relax and enjoy the nature”
Reviewed June 23, 2014

Our stay in the hotel was very nice also I and my wife enjoined the water sports and the beach, the staff was very good so only despite the small black ants and the 30 min waiting for arranging the room, and everything was great and I recommend this hotel not only for couples but also for families

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 25, 2014
Dear George G,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities. We apologies for the dissatisfaction caused to you about the insects (ant) and for making you to wait for a room. We will address this to our Executive Housekeeper to ensure we do not face this matter again in future. We are glad to hear that you liked our property. Your positive feedback has been shared with the team.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.

Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (247)
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English first
Prague, Czech Republic
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 21, 2014

If you decide to visit this hotel, you could be either absolutely happy or absolutely disappointed. Depends on the room you get (details below) ...

POSITIVE: The hotel is really beautiful and its beach is absolutely best I have ever been to, with fine sand, clean water and not crowded at all. The hotel rooms are large enough and they have great bathrooms (with bath and shower). The beds are very comfortable and staff is always greeting, smiling and trying to be nice. And I fell in love with the hotel cosmetics (Peter Thomas Roth) :-)

NEGATIVE: The only (but very unpleasant) problem we had during our stay was our room. We arrived at night and when we closed the doors to take a rest and finally go to sleep, we were quite surprised with an annoying noise (it sounded like cutting grass all day and night). Later we found out, that our room was placed directly above an air condition. When we complained about this problem, they told us three times just "I'll send someone to check it" and did absolutely nothing about it and ruined almost three days of our vacation. I suppose we wouldn't get anything at all (meaning another room where we finally could get some sleep) if we wouldn't tell our delegate. Thanks to him we finally got another lovely room and could enjoy our holidays.

TRIP ADVICE: I recommend you to use the hotel shuttle - we went to Ras al Khaimah (for free) and to Dubai (75 AED/person). The Emirates are a wonderful country full of the greatest places on the earth and we couldn't even visit all of them we wanted to! We will definitely return (but because of our experience rather to another hotel).

Room Tip: I recommend not to take the rooms Nr. 101 - 103 & 201 - 203. Down below is an air condition and...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 23, 2014
Dear Kaccc,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities. We apologies for the dissatisfaction caused to you about the noise have been noted, and we will address this to our Maintenance and Front office Department to ensure we do not face this matter again in future.

We are glad to hear that you liked our property and our Peter Thomas Roth products. Your positive feedback has been shared with the team.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.

Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mons, Belgium
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 17, 2014

CHECK-IN: was fast and efficient (it was during the week, so not sure during weekends). We got upgraded to a king deluxe room with sea view without asking anything. The view was breathtaking, especially for the sunset.
ROOM: When we arrived in the room, we could hear a sound coming from the corridor. It was a "beep" (alarm) generated by one of the IT server. I called the reception and an IT guy came and fixed it immediately. For the rest, room was clean. A bit more lights in the main room would be helpful. TV was sometimes loosing connection.
STAFF: very friendly, smiling and ready to help.
FOOD/DRINKS: We took the all-inclusive formula which strangely was not proposed when we checked in: I only found out the second day when I asked the reception why some people were wearing a wristband. It's worth to take it especially if you want to have a couple of beers when relaxing by the pool/beach and wine during dinner. Strangely, the all-inclusive "food" is only applicable at the buffet (in the main building) and not at the restaurant by the beach (you only get discount or very limited offers). Food at the buffet is Ok, not very big though, more 4 stars level but acceptable for few days.
POOL: One of them is very deep, my kids loved it; they kept diving like crazy.
BEACH: clean and huge (it stretches up to the Astoria), so you can have a nice walk. Just watch out for the jelly fish.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sebby_from_Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 19, 2014
Dear Sebby_from_Dubai,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities. We apologies for the dissatisfaction caused to you about the noise initially glad that my team sorted the problem quickly and effectively. We are glad to hear that you liked our property. Your positive feedback has been shared with the team.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.

Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2014

A very good five star hotel. The only disappointment was the room 101 we were given at arrival. We strongly recommend not to book this room as it is directly at the huge hotel air condition engine so it is pretty noisy even with the windows closed. After our complaint we moved to a ground floor room close to the pool. The staff is very very friendly and really looking for every opportunity to make the best for us. Special thanks to Inee, she still kept smiling and our children loved her. Perfect service at the table by Vinod and Akash. If you love pasta, Anthony the cook prepares it according to your wish.
When staying in Ras Al Khaimah, it is just a few hours from Oman which is definitely worth a trip.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aaaztravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 16, 2014
Dear aaaztravel,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities. We apologies for the dissatisfaction caused to you about the air-condition noise initially glad that my team sorted the problem quickly and effectively. We are glad to hear that you liked our property.
Your kind appreciation of the service provided by Tintin, Vinod and Akash will be shared with them for their positive encouragement.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.


Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 8, 2014

check in is quick and the staff is very courteous and professional.
As a Gold member we were upgraded to a suite.
Access to two pools is very easy, the large pool is very nice. The beach is great but not monitored.
The only downside of our stay was the restaurant, we were disappointed by the quality of the buffet and limited choice, everything else was perfect.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 245walidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 11, 2014
Dear wawa007,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities, your positive feedback has been shared with the team. Your comment pertaining to manning at the beach area and food quality has been noted, and we will address this to our Recreation team and Executive Chef to ensure we do not face this matter again in future. It is our endeavor to create great experiences and we are truly appreciative of your kind words.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.


Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 7, 2014

Very disappointing visit. We stayed there with our two young children in the end of May when temperatures were reaching 40-45 degrees, and the pool was not chilled, so it was like swimming in a hot bath. The watersports centre were unpleasant and tries to overcharge us. There is a kids club but without much to do it it, and to leave your children there, even for a short while, you must pay. After having dinner in the Trader Vics Mai Tai Lounge (which was excellent!!) we tried to have a drink by the beach where there was music and bouncy castles, but were not allowed to stay as we weren't having dinner there, although there were several empty tables. We live in the UAE and visit alot of the hotels over the weekends, but will not be going back here.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Alex O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, August 5, 2014
Dear Alex O,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We apologies for the dissatisfaction caused to you during your stay. Your comment pertaining to pool temperature, water activities and dining experience and behaviour of the staff has been noted, and we will address this to our concerned departments to ensure we do not face this matter again in future. It is our endeavor to create great experiences and we are truly appreciative of your kind words.


We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.


Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 4, 2014

I visited a lot of hotels in Europe, America, Asia and Africa, but so friendly staff I met only here. Check in and check out was absolutly profesional and quickly. I had room with view to the beach. Room was big and clean. Beach and sea was fantastic, no problems with freebeach coughs during whole day. Water was warm and no deep, good for child, too. Food was quite good but for example hotels, which I visited in Mexico, Dominican republic or Morocco had better food especially fruits. It is only one small thing which I can reproach. All in this hotel is absolutely perfect. Weather was very hot and sun is very strong and I recommended caution if you walk on the beach, otherwise you will be red like chili. Thanks for nice vacation.

Room Tip: I had superior deluxe room on the first floor, which was almost above lobby. Room was silent and lar...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pavol14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roopa S, Executive Secretary to the Hotel Manager at Hilton Al Hamra Beach & Golf Resort, responded to this review, June 5, 2014
Dear Pavol14,

Greetings from Hilton Al Hamra Beach & Golf Resort!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Hilton Al hamra.

We are pleased to note that you enjoyed the services & our facilities. Thank you very much for your elaborate feedback has been shared with the team. Once again I thank you for sharing beautiful pictures. Your comment pertaining the Food has also been noted, and shared with our Executive Chef. It is our endeavor to create great experiences and we are truly appreciative of your kind words.

We greatly value your patronage and look forward to welcoming you back to our hotel in the near future for another break on the beaches of Ras al Khaimah.


Warm regards,
Roopa Shree
Executive Secretary to the Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Al Hamra Beach & Golf Resort

Property: Hilton Al Hamra Beach & Golf Resort
Address: Vienna Street | PO Box 1468, Ras Al Khaimah, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ras Al Khaimah
#4 Romantic Hotel in Ras Al Khaimah
#6 On the Beach Hotel in Ras Al Khaimah
#7 Luxury Hotel in Ras Al Khaimah
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Al Hamra Beach & Golf Resort 5*
Number of rooms: 265
Official Description (provided by the hotel):
Take in breath-taking views of the Arabian Gulf and the Hajjar Mountains as you tee off on the 18-hole championship golf course of the Hilton Al Hamra Beach & Golf Resort. Enjoy a variety of water sports or stretch out on the soft white sands of the hotel’s private beach. Indulge in a luxurious spa treatment, play tennis or mini-golf or work out in the contemporary, 24-hour fitness center. ... more   less 
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Also Known As:
Al Hamra Fort Hotel And Beach Ras Al Khaimah

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