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“Great hotel with stunning views”

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Mangrove Hotel by Bin Majid Hotels & Resort
Ranked #16 of 26 Hotels in Ras Al Khaimah
Abu Dhabi, United Arab Emirates
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel with stunning views”
Reviewed March 14, 2013 via mobile

We just wanted a cheap room for the night, and this one came up. Great location next to mangroves for the view and walking, whilst behind the building is the old town, and then the sea. Central to anywhere in RAK. The hotel itself was modern and comfortable, staff helpful and friendly. The Chinese restaurant - wow!! The food was great.
Only downside was our room was on the side and the next building had noisy A/C units. But then the bed was so comfy it didn't keep me awake.

Stayed March 2013, traveled as a couple
Helpful?
Thank Mandyinad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 10, 2013

I have stayed in this hotel many times and to be honest I had found it a very good hotel up until now. Two weeks ago, I stayed in the hotel and had my i pad stolen. I phoned and waited but no one bothered to call me back. I called again and was told that my complaint was noted. Eventually I had to travel down from Dubai to see someone. When I got there I spoke to the manager on duty who promised me the General Manager would call be the following day between 12 and 6 but of course no call. I just want to let people know 2 things. The i pad was 100% stolen and in my opinion the hotel did little or nothing about it. The management never returned my calls and just thought I would go away. Please do not stay in this hotel as Im positive the thief is still working there. Further more, the management have proved how little they care about their customers.
Thank you.

Room Tip: Dont leave anything in the rooms!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Conor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 9, 2013

We booked to stay here as my husband was playing in a golf tournament
The Mangrove is quite near the Tower Links. Check in was fine butthey did ask me for AED 300 in cash as a deposit. As I had already booked on line and given them my credit card details I was suspicious! I didn't have the amount in cash anyway. The receptionist said no problem. So I thought no more about it! They were very full and upgraded us to an exec room as we had booked the basic as only there for one night. The room was enormous and you could have put another bed in the bathroom it was so vast! Everything was extremely clean and it all worked perfectly with lots of hot water. The a/c was set at 18 degrees, and try I might I couldn't re set it. The bellboy tried but it made no difference . In the end I switched the whole thing off. As it was so cold in the room we were perfectly comfortable all night.
We had dinner in the Chinese Restaurant in the hotel. I don't think the chef was Chinese and it was a bit hit or miss. The soups were fine but avoid the Szechuan beef it was tough and low quality meat. However, they had a very nice French house wine which was unbelievably cheap for this part of the world. Far better to go in here and have a bottle of wine and some snacks rather than go to the Polo bar which was an appalling smoke laden hole at the end of a passage, decorated with a huge tv screen with the volume on max! However, at the end of dinner I found out out about the dhs 300 request! We tried to put our bill on our room and were told that reception said we had no credit. My other half did not take this very well and we were able to put it on in the end after a heated discussion! When we went and asked at reception what it was all about they said they ask for this deposit in cash against mini bar, meals etc rather than put a stop on your credit card. Very nice idea but actually not very convenient!
There is a swimming pool area which looked nice if a bit small, an all day dining restaurant, shisha cafe and a coffee shop.
All the staff were very friendly and tried very hard to please.
I would not choose to go on holiday here but it is a nice hotel if you need to spend a couple of nights in RAK and don't want to spend a fortune.
One of the reviews mentioned parking problems, there are none now. Drive up to the front door and valet park, which is free for residents.

Room Tip: Great views of both the sea and the mangrove lagoon from high floors. We were on 16th
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aud61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 15, 2013 via mobile

I booked the mangrove hotel as I was participating in the RAK half marathon and I just wanted a clean bed to sleep the night before. I was very surprised with the hotel for the following reasons:
- very very good rate
- excellent location (close to the starting point and right opposite the creek)
- very spacious rooms, you have a large living room and a spacious bedroom
- flexibility, we had to leave by 6 and breakfast started at 6:30 so they moved it to 5:30 so all runners could benefit
Would definitely stay there again next year!

Stayed February 2013, traveled with friends
Helpful?
2 Thank Maysaa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 9, 2013 via mobile

As we checked in we got upgraded to a beautiful big spacious room over looking the swimming pool. The service was perfect and the the staff was so friendly and helpful. We had two or three restaurants to choose from and tried them all with impressing me. Will recommend it to everybody. Thank you

Stayed February 2013, traveled as a couple
Helpful?
3 Thank Blikkies B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
154 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed February 9, 2013

This must be one of the smartest hotels "on the strip", and always busy as a consequence. The room was great and the room service fine but the manager of the front desk was a disaster - shouting and screaming at his staff, surveyor of everything bad in this hotel and generally incapable of sorting anything out. The breakfast is varied and fine, though the best bit is watching the clash of cultures between over dressed locals and under dressed foreigners - as best exhibited by the Russian and Philippino staff. The parking is a nightmare, given the forecourt is small and full of over sized 4wds but there is usually parking around a corner, 500 metres away.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lamu99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 10, 2013

Even the pool is still under maintenance, the Hotel is clean, has a lots of service personnel, the rooms have nice equipment and are clean. The only thing that was not alright is the floor in bathroom was little dirty and the door alarm was starting by itself every day in the night once. There is an alarm at the door for the case you don't close it proper which is useful but on the other side a harder door closer like in other Hotels would do it too and avoid this nasty noise. This alarm started at 12 in the night or before or after. It is just scarry while you sleep to hear that apart that it bring you out from a deep sleep!
Free upgrade to excecutive room was very nice! Very good price and nice breakfast!
I recommend for any case this Hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryamk786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Carlos G, Manager at Mangrove Hotel by Bin Majid Hotels & Resort, responded to this review, January 15, 2013
Dear Miss Marina
On behalf of all the family of Mangrove by Bin Majid I want to express my gratitude for your comments.
I would like to explain you that as you know we have been making some improvements to our new pool, new jacuzzi, gym and new decoration recreation area and now is 100% operative.
I am really sorry for the noise and although it can be an incovenience for some guest we believe it is very practical and it is connected to our alarm system to avoid any kind of problem on behalf of the privacy of our guest.
We expect to see you again and you can count with a superior upgrade everytime it may be posible and as long as we have suites availables.
Thank you very much for your feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mangrove Hotel by Bin Majid Hotels & Resort

Property: Mangrove Hotel by Bin Majid Hotels & Resort
Address: Al Qawasim Corniche Rd, Ras Al Khaimah 2035, United Arab Emirates
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 26 Hotels in Ras Al Khaimah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mangrove Hotel by Bin Majid Hotels & Resort 4*
Number of rooms: 186
Official Description (provided by the hotel):
Facing the creek of Ras Al Khaimah, the Mangrove Hotel provides elegantly decorated rooms and suites. It features a swimming pool, free Wi-Fi in public areas and a restaurant offering panoramic views of the creek. Each air-conditioned unit at the Mangrove has a flat-screen TV with satellite channels. All of them have a private bathroom, a safe, and a telephone. Some suites include a balcony. Guests can enjoy the all-day dining restaurant. A second restaurant serves Chinese specialties. The on-site coffee shop also has shisha pipes. The multilingual staff at the tour desk can help guests to prepare their visit to the region. Al Safir Shopping Mall is just a 5-minute walk away. A free shuttle bus to the Bin Majid Beach Hotel with free access to the facilities is available. The local airport is located a 10-minute drive away, and Dubai International Airport is an hour drive away. A shuttle service is available upon request. Valet parking costs 10.00 AED per vehicle. ... more   less 
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