making a solo trip for few days one must take into consideration few aspects when booking a vacation, this hotel does provides nice acomodation, however there are few points that are a big minus. The reception staff was very pleaseant, but they didn't offer any tips as to what one can do or where i could go, they didn't even told me we had free beach acces to their sister hotel Bin Majid beach hotel. i had to find out only by a brouchure in the room.
One night i ordered room service and for my surprise ( i mean how long do u think an order of nachos and a beer could take) well aparently for their standard it takes over an hour YES 1HR to deliver!! that is just outrageous...
On their Flamingo Bar, the staff was very attentive, and due the fact that they saw me having dinner by myself they tried with in their possibilities to make me feel comftable, that because it was not so busy it was the beggining of the night, so that was i nice gesture from their side.
But basicaly the experience was good.. I went there to relax so i was in peaceful mind set but the hotel is not the best and is not the worst either... I just good to spend 1 or 2 nights, they could improve the Guest Service Treat for much
- Official Description (provided by the hotel):
- The Acacia is a chic 4-star hotel adjacent to the Ras Al Khaimah Free Zone. It features access to an outdoor pool and free Wi-Fi in connection in all rooms, suites and all public areas. It also includes access to the O-Zone Spa and the Oxygen Gym. Rooms at the hotel Acacia are well-presented with modern furnishings and some include a spacious sitting area. They all have air conditioning and a work desk. Guests can enjoy the poolside bar, Al Nakhla Restaurant open buffet for breakfast, lunch and dinner. The Flamingo Bar serves spirits until 2:00 AM, the Night Club which is open till 4:00 AM. the ground-floor lobby cafe offers premium coffee. The basement has a fantastic Japanese & Korean restaurant for lunch and dinner. The O-Zone Spa offers an array of facial and body treatments, a spa tub and a massage parlor. The Oxygen Gym provides the latest cardio and strength machines. 2 Spacious fully equipped Meeting Rooms and Banquet facilities. Acacia Hotel is a 40-minute drive from Dubai and a few minutes from the coast. Hiking is available in the nearby Jais Mountain. All guests are required to provide a valid identification (original Emirates ID for Local & Residence) and original passports for Tourists to complete check-in. The swimming pool is closed for maintenance until the 18th September. Guests will be provided a free shuttle to Bin Majid Beach Resort to use the swimming pool facilities. We regret any inconvenience caused. ... more less
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