I stayed in the hotel with my family for Eid weekend. The hotel is very simple, clean and beautiful from inside. What is important here is that the staff are very pleasing and respectful always smiling and wishing. I would like to mention a special thanks to Mr Karthikeyan in Room Service who provided us an excellent service during our stay in the hotel. Karthikeyan was very cooperative with us in everything.His approach and his mannerisms are really outstanding.
There was only one issue which I faced is that we could not use the jacuzzi. It was not working and the lady there said that she has to call the engineer. I was there for two nights 18th and 19th night but until then it was not rectified. Appreciate if you could look into this matter.
On the whole it is an excellent hotel and I hope to come back to stay in the future also.
- Official Description (provided by the hotel):
- The Acacia is a chic 4-star hotel adjacent to the Ras Al Khaimah Free Zone. It features access to an outdoor pool and free Wi-Fi in connection in all rooms, suites and all public areas. It also includes access to the O-Zone Spa and the Oxygen Gym. Rooms at the hotel Acacia are well-presented with modern furnishings and some include a spacious sitting area. They all have air conditioning and a work desk. Guests can enjoy the poolside bar, Al Nakhla Restaurant open buffet for breakfast, lunch and dinner. The Flamingo Bar serves spirits until 2:00 AM, the Night Club which is open till 4:00 AM. the ground-floor lobby cafe offers premium coffee. The basement has a fantastic Japanese & Korean restaurant for lunch and dinner. The O-Zone Spa offers an array of facial and body treatments, a spa tub and a massage parlor. The Oxygen Gym provides the latest cardio and strength machines. 2 Spacious fully equipped Meeting Rooms and Banquet facilities. Acacia Hotel is a 40-minute drive from Dubai and a few minutes from the coast. Hiking is available in the nearby Jais Mountain. All guests are required to provide a valid identification (original Emirates ID for Local & Residence) and original passports for Tourists to complete check-in. ... more less
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