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“An Oldie, but still good”
Review of Hilton Al Ain

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Hilton Al Ain
Ranked #3 of 15 Hotels in Al Ain
Reviewed July 17, 2008

We stayed here 6 days on Hilton honors points. We got upgraded to a corner suite, which were basically 2 rooms (a large and a normal) connected together, which was perfect for our family with 2 kids. Rooms have a balcony.
Hotel is old and you can see that in the design and furniture. Everything is maintained well and they were doing some improvements while we were there.
Swimming pools are great, separate Adult pool and kid pools (one very large with large slide and one toddler pool). Also a small but efficient kids play area. They have a swimmers bar, however this was not functioning during our stay.

We had some complaints about the cleaning of the room. This was picked up well during the stay. After our stay the management send me an Email to excuse themselves about that inconvenience: Great!

Restaurants are good value. Al Ain is a lovely city. It is still a less developed town, what I like. A lot of green area's. Personally I think they should explore the cultural heritage better. We were lucky to have a local showing us the Oasis and telling great stories!

For those who want to stay out of the big UAE cities and don't know which Hilton to choose: The Ras Al Khamah Hilton (the downtown hotel) or Al Ain: we tried them both. Choose Al Ain, better maintained and a better overall experience. (and no, person who wrote the review before mine, there is no beach here....in the middle of the dessert......)

  • Stayed: May 2008, traveled with family
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Thank flyingdutchmannl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,336 - 1,342 of 1,486 reviews

Reviewed April 25, 2008

Hotel located in absolutely awful area. Nothing to see and full of men rather than women. No beach available and room design very simple. Not very impressed with the staff.

Stayed: September 2006
1  Thank FashionPrima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2008

We stayed at the Al-Ain Hilton for two nights. We had a twin room which was quiet, bright, airy and clean with comfortable beds. We were on the forth floor so we had a nice view and the balcony meant we could enjoy the pleasant breeze in the evening. A couple of chairs would have been an extra nice touch though. The staff were all very efficient, helpful and friendly. The buffet breakfast was also very good with lots of variety. The location of the hotel is ideal for those who want to explore the town. You can even walk into town if it is not too hot, just ask for a map. I first came to this hotel as a one year old with my parents nearly thirty years ago and it is still one of my favourites in the area.

  • Stayed: April 2008
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Thank smurf77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2008

On outwards impressions, the Al Ain Hilton looks dissapointing and the size of the standard rooms in the old wing of the hotel add to this feeling. Try and get a room in the newer wing or even better are the chalets which we stayed in. Perfect for families, these double storey mini villas have their own kitchen with washing machine, microwave and cooker as well as a pull-out sofa bed in the living room and a double room upstairs. They also have a lovely patio area where you can have your own private BBQ and are situated on grassy lawns(lots of place for kids to run and play) and another advantage is that they are really close to the swimming pools. Loved the pools here, they have a seprate lap pool for adults, another huge family pool complete with water slide and submerged pool bar( for some reason was not in service when we stayed there) and a small shaded baby pool for splashing around. Just behind the pools was a small kids play area with climbling frame and swings which my kids loved. The food and service was very good and we will definetly stay here again in the future.

  • Stayed: March 2008, traveled with family
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Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2008

We have just returned from a short break in the oasis city of AL Ain which is mid way between Dubai and Abu Dhabi in the UAE.
We were very pleased when we arrived at the hotel which is similiar to other Hiltons in the area, but with an arabian flavour. The palm court lounge, just off the lobby was particularly nice. In the evening there was a piano and violin duet playing all the romantic melodies you would ever need! There is also a bar (Paco's) which had a 'rock group' on when we were there. There were also tvs to watch the sports.
The rooms were clean quiet and had everything you would need (even the hairdryer was sufficiently strong). There are large picture windows with a balcony. Tea and coffee is provided but if you require more then you are expected to pay for it.
There is a large dining room which serves buffet style meals and also a smaller itianian style restaurant. Both were nice and perfectly adequate.
There is a small row of shops dealing with car hire, souvenirs etc. I can certainly recommend the services of the Net tour office - we planned two trips in there and the staff were very helpful and searched until they found what we needed. The safari evening was great. Taking a taxi to Dubai cost about 325 Dirhams and if you get dropped off at the Waki mall you can pick up the 'Big Bus' tour which will tell you all you need to know about Dubai. You can hop on and off as you please (about 150 dirhams I think) and go on a walking tour of the gold and spice souk - the ferry ride across the creek is included in the price.The camel market in AL Ain is also worth a trip.
The hotel is good value for money and the staff genuinly pleased to help you. Enjoy!

  • Stayed: February 2008, traveled with friends
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Thank Sommervillerelative
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2008

We checked-in to the Hilton Al Ain on New Year’s Eve day and we stayed for 2 nights. As Hilton Diamond members we were upgraded to a chalet on a prepaid rate booked on Hilton.com. It was something like 400AED/night. I think on the hotel’s website they call the chalet a villa. The front desk staff was friendly and helpful. In the lobby there is a cart with dates and tea (Arabian, I think it was) in a fancy gold carafe. The chalet is not in the main building but is in the back of the hotel past all of the pools. We were escorted to our room by one of the bellboys. Our room was on the second floor and appeared to be one of the only chalet rooms that did not have a balcony or patio. Surprisingly, the room was very large with a couch and desk. There was even a kitchenette that we never used. The room was nice with dark wood panels. The standard Hilton alarm clock was in the room and I was able to connect my ipod to it. The worst part of the room was the bathroom. It was really small for how large the room was and the shower stall was terrible. It was like something you would find in a roadside motel in the States. The shower door was difficult to open and it would leak grease into and outside of the shower stall. The water pressure was terrible too. The toiletries were the typical Crabtree ones found in every other Hilton in the world. I think that the rooms were serviced more than once a day.

The hotel seems to be very family-friendly and there were lots of kids in the pool. They have a game room and full gym in the Hiltonia Club.

For New Year’s Eve the hotel had several selections to choose from. There were 3 or 4 different dinners at different restaurants. We chose the dinner in the Palm Court in the hotel’s atrium. It was 99AED pp and included buffet dinner, entertainment, and noisemakers. The food was really good and had many types of international selections. There were two large ice sculptures at the buffet and it was very pleasant.

The breakfast buffet is in Flavours which is part of the back lobby and doesn’t have a restaurant feel at all, which is good. There is patio seating also. The food selection was good, but no pork bacon or sausage which was expected. They have an omelet station on the patio that will also cook waffles. The lead host was very nice and welcoming each day.

We had dinner the second night at Paco’s, the Mexican restaurant and it was quite good. As a southern Californian, I am picky when it comes to Mexican food and this place was pretty good. The guacamole was not fresh and probably came from a mix, but that was my only complaint. There were lots of TV screens showing football matches so it is not the place for a quiet dinner for two. It has the atmosphere of a pub or an American sports bar.

The hotel has a faded glory charm to it. I am sure when it was built it was very posh with all of the marble and gold trim everywhere…think “old Las Vegas.” The room was nice and the staff is really great. Every staff person we encountered was nice and helpful.

  • Stayed: December 2007, traveled as a couple
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1  Thank Dr_Drew2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2007

We stayed for the Eid weekend and the hotel staff were all excellent, took 2 adjoining rooms on the 6th floor with an adjoining 'suite'. All facilities were excellent and the kids played non-stop in an excellent pool with slide. As the majority of the pool is quite shallow it was perfect for our young children.

A very relaxing few days.....

  • Stayed: October 2007, traveled with family
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1  Thank slox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Al Ain
#3 Luxury Hotel in Al Ain
#3 Business Hotel in Al Ain
Price Range: $82 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Official Description (provided by the hotel):
Set in exotic landscaped gardens, Hilton Al Ain offers a peaceful oasis in the vibrant UAE and an important historical background as the UAE’s first international hotel. Hilton Al Ain has 202 guest rooms and chalets and 7 restaurants and bars including the newly renovated Flavours Restaurant and famous Paco’s bar with live music and events. Hiltonia Resort and Aquatic Club features amenities for the whole family, including 3 swimming pools, a water slide, tennis courts, a squash court, Jacuzzi and sauna, a state of the art fitness center and massage rooms. The hotel offers flexible function spaces and a grand ballroom for up to 650 guests as well as catering for conventions, weddings and social gatherings. Hilton Al Ain is located in an oasis in the middle of magnificent sand dunes and has many tourist major tourist attractions close by such as UNESCO World Heritage sites, Al Ain Zoo, Jebel Hafeet and Al Ain Oasis. Dubai and Abu Dhabi airports are just 80 minutes away. ... more   less 
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi

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