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“Ann western Australia”
4 of 5 bubbles Review of Hilton Al Ain

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Hilton Al Ain
Ranked #3 of 14 Hotels in Al Ain
Perth, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ann western Australia”
4 of 5 bubbles Reviewed June 24, 2013

A very pleasant place to stay. Nice rooms well equiped, even an ironing board. The breakfasts were delicious with good coffee made on call.
The pools were well maintained large and in lovely surroundings
Very welcoming and accommodating staff.
Several very interesting places to visit within a short taxi ride

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annt255103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this review, July 1, 2013
Thank you so much for your review! It sounds like you were able to experience it all while staying with us. You are right, our location is really unique, it is short distance from all the interesting touristic attractions, cultural sites and shopping areas as well as places of entertainment.

Thank you for your kind words and we look forward to having you stay with us again in the future.

Kind Regards,

LILLIAN AWNY I Guest Relations

HILTON AL AIN
t:+971-3-768 6666 I f: +971-3-768 6888
P.O. Box 1333 I Al Ain I United Arab Emirates
hilton.com I facebook.com/HiltonAlAin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,342 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
Derbyshire
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

We wanted to explore another Emirate and needed a decent hotel to explore from and relax upon our return. The hotel did not disappoint.

We particularly liked the two swimming pools which were spotlessly clean and we dined in a couple of the restaurants, the Mexican and the main restaurant. There was plenty of choice in the main restaurant for breakfast and dinner although it lacked atmosphere. The Mexican (booking advised, no children) was really pleasant and although the menu was not huge, there was sufficient choice. There's live music if you fancy a bit of entertainment.

The concierge was fantastic at this hotel (one of the best) and his advice and guidance really made the difference to our stay. The only disappointment was the 'balcony' which was more a sliding window with a 'faux' balcony covered in pigeon droppings which rather spoilt the accommodation experience. (The pigeons were very noisy and at times, sounded as though they were being throttled).

It would have been good to have had free internet access/Wi-Fi as most hotels offer this now and for business it is essential.

If you want a good base and a clean hotel then look no further!

  • Stayed June 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GinnieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this review, June 27, 2013
Thank you so much for your review and positive comments! We are happy to hear that you and your family had a great stay with us, from the Pool experience to the meals in the restaurants. We noted the details in your review that we can still improve and make the stays of our guests even more comfortable.

It would be a pleasure to welcome you back on your next visit to Al Ain and thank you once again for posting your kind review.

Kind Regards,

LILLIAN AWNY I Guest Relations

HILTON AL AIN
t:+971-3-768 6666 I f: +971-3-768 6888
P.O. Box 1333 I Al Ain I United Arab Emirates
hilton.com I facebook.com/HiltonAlAin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed June 19, 2013

Highly recommend to my friends and family ,would rather like to repeat and extend my stay next visit as well at this hotel .Front desk welcoming and way of dealing my reservation reflect the quality and customer services employees have.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this review, June 27, 2013
It is a pleasure to read that you enjoyed your time with us and that the service we provided is one of the reasons to come back!

We greatly appreciate your positive comments as it is always gratifying to receive such feedback from our guests, please be assured that your kind words will be shared with the Hilton Al Ain team.

Thank you so much for recommending us and we look forward to welcoming you back soon!

Kind Regards,

LILLIAN AWNY I Guest Relations

HILTON AL AIN
t:+971-3-768 6666 I f: +971-3-768 6888
P.O. Box 1333 I Al Ain I United Arab Emirates
hilton.com I facebook.com/HiltonAlAin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

It was a really nice hotel. Room was nice and air conditioned with adequate space and standard bathroom. Dinner was good and desserts were excellent, each night is themed and if you want to have a change there is an Italian Restaurant and there is also the snack bar. The staff easily recognized us and was very attentive. You can have food or drink by the pool and sign the charges to your room. On Friday and Saturday the hotel gets very busy it is the weekend there.
I would definitely recommend it to my family & friends

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahmud T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this review, July 3, 2013
Thank you for posting your review about your stay at Hilton Al Ain, we are pleased to know that the service, facilities and our team met your needs throughout your stay.

Moreover, we are glad that got the opportunity to try different cuisines the hotel has to offer and you might want to visit us again during Ramadan, when we will be offering traditional Arabic dishes in Iftar buffet and Ramadan tent will be open in hotel’s gardens.

Looking forward to welcoming you back,

Kind Regards,

LILLIAN AWNY I Guest Relations

HILTON AL AIN
t:+971-3-768 6666 I f: +971-3-768 6888
P.O. Box 1333 I Al Ain I United Arab Emirates
hilton.com I facebook.com/HiltonAlAin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed June 18, 2013

I visited Al Ain on June 2013, the room was spacious. It was very different from. Weather was very good, better than the heat you get in Dubai.

The staff at the Hilton did not spare any effort to let our stay be memorable. The food was excellent.

If you are done with lying by the pool there are good malls in the area for shopping.

I spent a very good relaxing time ever there and would definitely return.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nada f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations Officer at Hilton Al Ain, responded to this review, June 20, 2013
Thank you very much for taking the time to write a review here at trip advisor website.
It was pleasure to hear that you had an enjoyable stay at our hotel, and that you had the opportunity to make use of our hotel facilities and you found the food excellent as you mentioned in your comment .
We surely look forward to having you staying with us here again .
Warm regards,

Lillian Awny

Hilton Al Ain | Guest Relations
Post Box: 1333 | Al Ain | United Arab Emirates
Phone: +971-3-768 6666 | Fax: +971-3-768 6888 |
Email: Lillian.Nessim@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MCT, Oman
1 review
5 of 5 bubbles Reviewed June 15, 2013

I plan with my friends to visit the hotel for at least 2 days soon. WHo planing to visit Hilton He shouldn't plan he shuold heading to the hotel it is nice hotel really .I plan with my friends to visit the hotel for at least 2 days soon. WHo planing to visit Hilton He shouldn't plan he shuold heading to the hotel it is nice hotel really .

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Talal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this review, June 16, 2013
Dear Mr. Talal,

Thank you so much for being a loyal guest at Hilton Al Ain. We are so grateful that you have taken the time, twice, to tell us know about your positive experience with us. It is always wonderful to hear back from our guests.

We hope to have the opportunity to welcome you and your friends back in the near future.

Kind Regards,

Lillian Awny I Guest Relations

HILTON AL AIN
t:+971-3-768 6666 I f: +971-3-768 6888
P.O. Box 1333 I Al Ain I United Arab Emirates
hilton.com I facebook.com/HiltonAlAin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 11, 2013

Hilton Al Ain means good service, it is a wonderful complex with bungalows in a garden and a beautiful pool. The location is good. The pool areas is clean and well maintained and you can swim late at night. The restaurants are also very good. Service of the staff was perfect and breakfast and buffet dinner was Excellent. I Highly recommend to stay in this hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ishaq K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations Officer at Hilton Al Ain, responded to this review, June 12, 2013
Dear Mr. Ishaq,
Thank you for taking the time to post your review on Trip Advisor following your recent stay at our hotel.
It is a pleasure to read that the service of our team made your stay pleasant, We are glad to know that you had the opportunity to use our facilities and enjoyed your time at the pool area as well as our restaurants. We greatly appreciate your positive and kind comments as it is always gratifying to receive such feedback from our guests. Please be assured that your kind words will be shared with our team members.
Thank you so much and we look forward to welcoming you back soon.
Kind regards,

Dear Mr. Ishaq,
Thank you for taking the time to post your review on Trip Advisor following your recent stay at our hotel. It is a pleasure to read from your review that the service of our team made your stay pleasant, this is one of the reasons why guests are coming for so many years now. We are glad to know that you had the opportunity to make use of our facilities and enjoy them. I am really happy to hear that you had enjoyed your time at the pool area as well as our restaurants. We greatly appreciate your positive and kind comments as it is always gratifying to receive such feedback from our guests. Please be assured that your kind words will be shared with our team.
Thank you so much and we look forward to welcoming you back soon.
Kind regards,

Dear Mr. Ishaq,
Thank you for taking the time to post your review on Trip Advisor following your recent stay at our hotel. It is a pleasure to read from your review that the service of our team made your stay pleasant, this is one of the reasons why guests are coming for so many years now. We are glad to know that you had the opportunity to make use of our facilities and enjoy them. I am really happy to hear that you had enjoyed your time at the pool area as well as our restaurants. We greatly appreciate your positive and kind comments as it is always gratifying to receive such feedback from our guests. Please be assured that your kind words will be shared with our team.
Thank you so much and we look forward to welcoming you back soon.
Kind regards,

Jamila lamssiyeh

Hilton Al Ain | Guest Relations
Post Box: 1333 | Al Ain | United Arab Emirates
Phone: +971-3-768 6666 | Fax: +971-3-768 6888 |
Email: jamila.lamssiyeh@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Al Ain

Property: Hilton Al Ain
Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Al Ain
#3 Business Hotel in Al Ain
#3 Luxury Hotel in Al Ain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Official Description (provided by the hotel):
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at International buffet restaurant - Flavours or sample tradition Arabic fare in Makani Café. Try a variety of Tex-Mex cuisine at Paco's Bar and souvor the taste of excellent fajitas or quesadillas while watching sport games on TV. Listen to live music 5 days a week or enjoy the pleasant evening temperatures in an open-air terrace. Persons under the age of 21 are not allowed to enry to Paco's Bar after 6pm.Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. ... more   less 
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi

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