We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel”
Review of Hilton Al Ain

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Al Ain
Ranked #3 of 15 Hotels in Al Ain
Reviewed July 9, 2012

We had a short stay of one day at Hilton in al ain and we enjoyed the stay completely.The rooms were neat and clean and the hotel staff was courteous.The cafeteria was beautiful.We also enjoyed swimming in the swimming pool.The price of the hotel was quite reasonable.We visited al ain paradise park which is recorded in the guiness book of world records for the largest number of hanging flower basket garden.We also went the famous al ain zoo.The taxis were easily available from Hilton.The malls were also not so far form the hotel.In all had a nice experience at Hilton.

  • Stayed: August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nupurankur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Dear Mr Nupurankur,

We are pleased to read that you and your family liked the newly refurbished rooms, we are looking forward to further upgrades in the hotel and hope you will be back to experience it! Many thanks for your compliments and for taking your time to leave a comment here. We are looking forward to welcoming you back,

All the best,

Jurgita Valtyte
Hilton Al Ain | Guest Relations
Phone: +971-3-768 6666 | Email: jurgita.valtyte@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,473)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,255 - 1,261 of 1,473 reviews

Reviewed July 8, 2012

What else can you ask for? Just a Greek goddess feeding you a bunch of grapes! Over the top you say? Well, the way we were pampered was nothing less than this.
A bellhop, who would put Speedy Gonzales to shame, welcomed us to the Hilton. A choice of Arabic coffee, fresh fruit juice and dates from a nearby date farm were offered in lobby. After the drive in the sweltering heat, this was duly needed.

From then on it got even better as our stay progressed. Room service was great, food was delicious, amenities (gym, swimming pool, jacuzzi, tennis courts, etc.) were excellent! Kids had an amazing time at the pool and playground.

A range of cuisine options in different restaurants satiate your culinary obligations. I personally prefer the buffet restaurant - Flavours. I had taken the buffet package with dinner and breakfast - a decision I am delightfully not regretting.

Since it was summer, the tariff rate was pièce de résistance.

To sum it up, loved my stay at the Hilton with strong intentions of returning.

Room Tip: Choose your rooms on the higher floors for an amazing view of AlAin. You have a choice of two views...
See more room tips
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SidBabar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurgita V, Guest Relations Officer at Hilton Al Ain, responded to this reviewResponded August 10, 2012

Dear Mr Mbrsid,

Thank you for taking your time to leave such pleasant review on tripadvisor.
It is good to hear that you and your family enjoyed our hospitality and facilities at Hilton Al Ain.
We are definitely looking forward to welcoming you back, please do not hesitate to contact me directly at the below email address if you would have any requests prior to your arrival,

Kind regards,

Jurgita Valtyte
Hilton Al Ain | Guest Relations
Phone: +971-3-768 6666 | Email: jurgita.valtyte@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2012

Recently stayed overnight at the Hilton for the first time. In the past would usually stay at what was then the Intercontinental, but is now the Danat. The Hilton's very recently updated rooms are the nicest in the city. Am very much hoping that the renovation will stretch out to the public areas, which still bear the pale green carpet of the past. Had a truly fantastic meal at the Hiltonia (the Italiano burger) - extremely generous portion. Saw as well that the Hilton Al Ain will soon open a Toki, like at the Hilton Abu Dhabi. This is a great restaurant and will be a great addition. Sadly, was so busy running around that wasn't able to take advantage of what looked like a truly wonderful swimming pool, complete with swim-up bar. Perhaps next time...

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelingCAGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 22, 2012

Dear travelingCAgirl,

Thank you for taking your time to leave comments on the tripadvisor! We are glad to hear, that you have enjoyed your stay, from our new refurbished rooms to the food in Hiltonia Club. We are already planning further upgrades in the Hotel and looking forward to open Toki, first Japanese restaurant in Al Ain, in coming months. With these new initiatives taking place, we hope it would not take long to welcome you back to Hilton Al Ain,

Best regards,

Jurgita Valtyte
Hilton Al Ain | Guest Relations
Phone: +971-3-768 6666 | Email: jurgita.valtyte@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2012

I recently had to travel to Al Ain on business and stayed in the Al Ain Hilton, what a refreshing experience, the staff, without exception, were helpful, polite and efficient, what more could one ask for!
I will definitely stay there again given the chance and would recommend it as a place to stay for anyone traveling to Al Ain.

  • Stayed: June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mikedxb31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations at Hilton Al Ain, responded to this reviewResponded June 13, 2012

Dear Mr. Mikedxb31

Thank you so much for staying with us and for writing this very nice review. We hope to see you back soon.

Exceed our guests expectations is our priority and I am so glad that was the case with your stay. Thank you so much for your review and I will certainly let our staff know that you were impressed by their customer services.
Once again thank you for your feedback and I hope that we will have the pleasure of welcoming you back to our hotel in the near future.

Kind Regards,

Jamila lamssiyeh

Hilton Al Ain | Guest Relations
Post Box: 1333 | Al Ain | United Arab Emirates
Phone: +971-3-768 6666 | Fax: +971-3-768 6888 |
Email: jamila.lamssiyeh@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2012

I just spent a week at the Al Ain Hilton and found it to be comfortable and efficiently run. The room was spacious, clean and well equipped, the bathroom sensibly laid out, and the bed comfortable. For some reason the bulbs in the bed-side lamps both went dead almost as soon as they were turned on and weren't replaced (perhaps staff are used to them fusing and have given up), but there was adequate lighting without them. Hilton still have the extremely irritating habit (fortunately a little on the wane elsewhere) of charging extra (75 dirhams a day, which is about $25) for wi-fi access, which is meagre and short-sighted of them -- it's a silly and petty cash-grab and simply serves to irritate patrons, which is presumably why more sensible hotels are making wi-fi access complimentary. The meal buffet offered a reasonable range of choice and the food was as good as buffet food tends to get -- a little heavy on the meat side in the cooked dishes, so vegetarians beware, though there were plenty of salad side dishes too. The restaurant staff are attentive and amiable. There are a couple of swimming pools, one for swimming lengths. So all in all, a pleasant experience and I'd be more than happy to stay there again.

  • Stayed: May 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Travel1000Glen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations Officer at Hilton Al Ain, responded to this reviewResponded May 30, 2012

Dear Mr. Ottawa,

Thank you for taking the time to share the experience of your recent stay at Hilton Al Ain here on TripAdvisor.

I was pleased to read that there were positive aspects to your stay, in particular the “spacious” rooms and bathrooms. It was also pleasing to know that you had the chance to explore our all day dinning restaurant and the other facilities included the swimming pool.

Once again thank you for your kind feedback and I hope that we will have the pleasure of welcoming you back to our hotel in the near future.

Kind Regards,

Jamila lamssiyeh

Hilton Al Ain | Guest Relations
Post Box: 1333 | Al Ain | United Arab Emirates
Phone: +971-3-768 6666 | Fax: +971-3-768 6888 |
Email: jamila.lamssiyeh@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2012

I have stayed at the Hilton in Al Ain a number of times in the past 5 years. Their recent upgrade of the rooms has certainly made a difference to your Hilton experience. The service was outstanding and the staff exceptionally helpful and professional. The gardens and pool area were very pleasant.

Room Tip: Ask for a room with a view of the pool.
See more room tips
  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamila L, Guest Relations Officer at Hilton Al Ain, responded to this reviewResponded May 30, 2012

Dear Ms. Andy W
Thank you for taking time to write a review here on Tripadvisor.about your recent stay at Hilton Al Ain.

We are so happy that you had a wonderful time with us. It was a pleasure to note your comments that our “staff exceptionally helpful and professional”.
Thank you for recommending our hotel to other travelers visiting Al Ain and we do look forward to the opportunity of welcoming you back to our hotel once again.

Kind Regards,

Jamila lamssiyeh

Hilton Al Ain | Guest Relations
Post Box: 1333 | Al Ain | United Arab Emirates
Phone: +971-3-768 6666 | Fax: +971-3-768 6888 |
Email: jamila.lamssiyeh@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2012

I have stayed at a number of Hilton Hotels in the past. he Al ain Hilton is one which Iuse on numerous occasions the staff are always courtious and appear happy in there work. Facilities are very good squash pool gym etc. I would recommend this hotel the staff from manager down to the ground workers look after there guests.

  • Stayed: May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jurgita V, Guest Relations officer at Hilton Al Ain, responded to this reviewResponded May 30, 2012

Dear Mr Bill B,

Thank you for your review, we have shared your comments with our team members and would like to thank you on behalf of Hilton Al Ain team. Here at Hilton Al Ain we are working hard to make sure that every guest feels cared for and valued from the very beginning and we are glad to hear that you enjoyed your stay with us. We are looking forward to welcoming you back in the near future,

Kind regards,

Jurgita Valtyte
Hilton Al Ain | Guest Relations
Phone: +971-3-768 6666 | Email: jurgita.valtyte@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Al Ain hotels
9 mi away
Mercure Grand Jebel Hafeet Al Ain
1.2 mi away
Danat Al Ain Resort
Danat Al Ain Resort
#5 of 15 in Al Ain
707 reviews
2.4 mi away
Al Ain Rotana Hotel
Al Ain Rotana Hotel
#1 of 15 in Al Ain
1,497 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Hili Rayhaan by Rotana
Hili Rayhaan by Rotana
#2 of 15 in Al Ain
620 reviews
5 mi away
Aloft Al Ain
Aloft Al Ain
#4 of 15 in Al Ain
112 reviews
4.8 mi away
Ayla Hotel
Ayla Hotel
#7 of 15 in Al Ain
284 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Al Ain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Al Ain
#3 Luxury Hotel in Al Ain
#3 Business Hotel in Al Ain
Price Range: $74 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Official Description (provided by the hotel):
Set in exotic landscaped gardens, Hilton Al Ain offers a peaceful oasis in the vibrant UAE and an important historical background as the UAE’s first international hotel. Hilton Al Ain has 202 guest rooms and chalets and 7 restaurants and bars including the newly renovated Flavours Restaurant and famous Paco’s bar with live music and events. Hiltonia Resort and Aquatic Club features amenities for the whole family, including 3 swimming pools, a water slide, tennis courts, a squash court, Jacuzzi and sauna, a state of the art fitness center and massage rooms. The hotel offers flexible function spaces and a grand ballroom for up to 650 guests as well as catering for conventions, weddings and social gatherings. Hilton Al Ain is located in an oasis in the middle of magnificent sand dunes and has many tourist major tourist attractions close by such as UNESCO World Heritage sites, Al Ain Zoo, Jebel Hafeet and Al Ain Oasis. Dubai and Abu Dhabi airports are just 80 minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Al Ain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing