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smallPeaInABigPod
Jerey City, NJ

Fraudulent business practicse

1.0 of 5 bubblesReviewed Dec 7, 2012
I had a reservation from Kayak.com for this hotel for three days. They didn't allow an early check-in as they said that the hotel is running full. I landed at the hotel at 11:00 p.m only to find out that they had cancelled my reservation as the credit card transaction did not go through. Checked with Mastercard and they didn't see any issue with the credit card and that they didn't see any transaction coming from this merchant. Had to hunt for a new hotel at 11 p.m at night. Two more customers reported the same issue as mine. The hotel cancelled their reservation for the same reason as mine. They hotel probably got a better rate that what I paid. This hotel is located in a very shady locality and would not recommend it to anyone.

Would never book another reservation at this hotel or through Kayak.
Date of stay: November 2012
Room Tip: Make sure your reservation is pre-paid. Even then it's not guaranteed that they'll honor...
Trip type: Traveled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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11 - 15 of 15 reviews
Reviewed January 29, 2020
Google Translation

Room tip: Мы жили на последнем этаже. Было тихо. Как в других номерах, не знаю.
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 15, 2018
Google Translation

Date of stay: November 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 1, 2016
Google Translation

Date of stay: October 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 6, 2014
Google Translation

Date of stay: November 2013
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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