I always wanted to stay there but I never could negotiate a price that could be reasonable enough for me to justify staying there. I finally had this opportunity and booked a suite. Comfort, cleanliness, service, all was outstanding. Not all the staff speaks English but is very attentive and polite. In case like I have read in other reviews one is dissatisfied mention it immediately, all will be corrected. On my stay all came perfect. The breakfast is very good maybe not as good as I expected but i cannot point out the exact reason why it felt something was missing. the concierge and the reception was all fluent in english. The location of the hotel was excellent and even though my suite was on the boulevard, i was not bothered by the noice. the room service was also excellent and efficient. I did not have time to enjoy all features of the hotel, but I left with a great feeling. I will go back again if I can get the same deal. please remember that you are in Ukraine and that sometimes if you feel something is not right mention it immediately and most of the time the thing will be solved in a minute. I recommend the receptionist or the concierge that can be your best ally in solving problems.
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- Also Known As:
- Donbass Palace Donetsk